New Mail
443 results found
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Sent Mail ending up in my Inbox
Why is my Sent mail ending up in my Inbox?
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Can't add a phone number
When attempting to add my Philippines (+63) phone number, a note pops up stating something like "an error has occurred." Why can't I add my number? I thought maybe it was because my US number was already there, so I deleted it. Now your system will not allow me to put my US number back in. And you have only PAID support. Yahoo used to be a good service. Now it is obvious that greed has taken the place of taking care of your customers!
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Real emails constantly going to SPAM
Too many legitimate emails are going to SPAM, including contacts, long conversation threads, and replies to emails that have been sent.
I'm unsure how someone I put in my contacts, or have been sending emails back and forth with, or have just sent an email to which they have replied are going to SPAM regularly each day
This issue might happen due to the senders' IP reputation or email content such as pictures/links. The more often you mark these emails as Not Spam, the more you train your personal mail filter to recognize them as legit.
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Yahoo Zero service to the customer . since last 2 weeks not able to add Block Sender Icon in my email
Yahoo Zero service to the customer. For the last 2 weeks not been able to add a Block Sender Icon in my ema
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Error
when i move any folder to any subfolder.
the filter related to that folder does not work.Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
We're also available at https://twitter.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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thinks I'm in Sweden
Yahoo thinks I'm in Sweden, probably because I once briefly selected Sweden as a location for my McAfee VPN service. All menus, etc., are in Swedish. Auto-correct fights me constantly, replacing what I've typed with jibbrerish (I suspect it compares what I've typed to the Swedish language and makes a substitution). Can't find an answer on any of your help screens and I'm ticked off at the idea I should pay for help. One other problem - I can't sort my messages by sender which for me is essential to getting rid of the junk I don't want.
Hi there. The option to sort by sender will be available once you have turned off ''Group by conversation'' by going to Settings>More Settings>Viewing email.
As for location, check if your account info has your correct location set: https://help.yahoo.com/kb/language-location-preferences-yahoo-sln16027.html In case you're using a VPN, that can interfere with your experience. If you need additional help, contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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I try to unblock some adresses, but is doesn't work. There is no possibility to see the blocked adresses. Please fix it.
I try to unblock some adresses, but is doesn't work. There is no possibility to see the blocked adresses. Please fix it.
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
We're also available at https://x.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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Email Search Opens Right Side Pane Blocking Email Title
Email Search Opens Right Side Pane Blocking Email Title!
Unfortunately I think I'm going to have to cancel my membership - When I do a search of my emails and when the results display then a new pane opens up on the right, blocking the email titles and dates in the message display! There is NO WAY to get rid of the window pane display on the right. When I had the free version there was a button to close the right pane so you could see all the email titles. Could you fix this before I have to go…Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
We're also available at https://x.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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Can't get MacMail to work
And you seem to have no way to help me that doesn't COST MONEY!!!
I am a new user transferred over from Cox. So far you guys thoroughly suck. -
Fix contact us box
Fix the Contact Us box so we can contact you.
2. Choose support option just says: "See product-related help articles".
There is no other option.
I already went through those. They are what helped me determine that Yahoo randomly started blocking my text-to-email texts (the phone/email is in my contacts, no blocking or filters, worked fine last week, and I can text-to-email any of my other emails.) -
You have erased multiple email accounts from my home page
I have about 8 emails for my different businesses. they used to all be available when I sign in to my main account, but now I have to sign out and sign back in every single time i need to see my other email accounts. THIS IS AN ABSOLUTE NIGHTMARE AND THE MOMENT I CAN GET RID OF YOU ENTIRELY I AM GOING TO. I NEED YOU TO UNDERSTAND THAT THIS ISSUE IS DEAL BREAKING. THERE IS NO SHOT THAT I WILL CONTINUE DOING THIS IF I DONT HAVE TO.
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mail bug:
yahoo keeps sending good email from craigslist to spam. You click - move to inbox. The email DISAPPEARS! not in spam or inbox anymore. THe only way you can find it is if you remember something in the email and search for it. Otherwise, it does not show up anywhere. STUPID! I tried both firefox and edge. no difference
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Thanks for letting us know. Please try uninstalling the app and reinstalling, and let us know if you continue to have issues.
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How do I get yahoo to white list an email address, as its currently a false positive
How do I get yahoo to white list an email address, as its currently a false positive?
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Why are my envelopes duplicating messages. Things are going into different envelopes. I used your virus scanner said no virus. Gmail need.
Trouble with Yahoo. No virus. Duplicating my envelopes, emails disappearing, going to different envelopes. I have no virus detected. Do I need to change to Gmail? Any feedback on gmail?
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
We're also available at https://x.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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My Yahoo Mail APP will no longer OPEN on my Android phone! HELP!
My Yahoo APP will no longer OPEN on my Android phone! HELP!
Hi there. The issue with the app was fixed. In case you need additional help, feel free to contact us at help.yahoo.com
Thanks,
Yahoo!
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will not open
Yahoo Mail App on Samsung S21 will no longer open. Account is accessible on computer. Cleared cache with no result. Uninstalled and re-installed but still will not open. Message says app has a bug.
Hi there. The issue with the app was fixed. In case you need additional help, feel free to contact us at help.yahoo.com
Thanks,
Yahoo!
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Sending emails to spam
Sending emails to spam, that are very clearly not spam. Emails from senders that I replied to on more than one occasion.
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mail error
Keep getting access to account expired error after repeatedly trying to sign in. I cannot see my inbox at all.
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
We're also available at https://x.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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Please stop using Spamhaus to filter e-mails!!!
Some e-mails from people from legitimate people is being filtered completely. E-mails don't even go to the spam folder. Spamhaus is a nice attempt to stop spam, but you'll be better off just using reverse SPF look-ups. Spambots won't have the ability to create an SPF record for whatever computer they are on, therefore the e-mail will be blocked using reverse SPF indexing.
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