I would like to share my feedback regarding the recent redesign of the Yahoo Mail mobile app.

I genuinely do not understand why such a significant interface change was forced on users without providing an option to keep the previous layout or choose between the old and new experiences. In its current state, this is one of the most frustrating email app experiences I have encountered.

The new interface feels unintuitive, and in several cases, appears to introduce usability issues rather than improvements.

Some examples:
• Why do I now need to tap my profile icon just to access the main navigation menu? This adds an unnecessary step to actions I perform frequently.
• Drafts are one of the most important email folders, yet they are hidden under the "More" section. Draft emails should be immediately accessible, not buried behind additional clicks.
• My custom folders and organizational structure have been pushed to the bottom of the menu, making them harder to access. Many users rely heavily on folders to manage their email efficiently.
• When composing an email and then navigating to the Drafts folder, drafts sometimes appear to disappear or are difficult to locate. This behavior is confusing and creates concern that work may be lost.
• The app prominently promotes "Attachments" as a top-level filter, while "Unread" messages—which are far more important for day-to-day email management—receive less prominence. This prioritization does not reflect how many users process their inbox.
• Why do I have to long-press a message first and then select "Select" before I can choose one or multiple messages? This introduces unnecessary layers of interaction for a basic and frequently used action. Message selection should be immediately available through a visible checkbox, selection mode, or edit button. Requiring users to discover and perform a long-press gesture followed by an additional selection step adds complexity, reduces efficiency, and makes the interface feel less intuitive.

Overall, the redesign feels as though it was created without sufficient consideration for established user workflows. It seems that we're prioritizing hiding functions behind gestures and extra menus instead of making common actions easily accessible. Core functions have been hidden behind profile icons, "More" menus, long-press gestures, and secondary screens. The result is an interface that feels more complicated, less efficient, and less productive. Good user experience should reduce clicks and cognitive effort, not increase them. A modern appearance is welcome, but not at the expense of efficiency, discoverability, and productivity. In other words, simplicity should not come at the expense of usability.

At a minimum, I strongly recommend providing users with the option to switch between the classic and new layouts, while also addressing the navigation, folder accessibility, and draft-management issues outlined above.

Thank you for taking the time to consider this feedback.

Sincerely,
A Long-Time Yahoo Mail User

STOP MESSING WITH MY BASIC MAIL!.. THE REST OF THI **** SUCKS!

I deleted all my mail on the mail app on my phone but it is still on the web version. Pretty **** stupid!! I am really frustrated with yahoo! Terrible!!!!!

Too difficult to locate my email folders. Hate to new look.
Why did it need to change. Bring back the previous display.

If its not broken don't fix it yahoo should learn that and left the old Yahoo alone let know it all fix things and they always mess things up

Sir, Where are my notepads, since 2005 I'm using Yahoo email. It's difficulty to finds some options are hidden, please make it easy to use with each icons on top.
Thanks

I was forced to move from Comcast to Yahoo. I hate it. The mail message appears in different widths, sometimes just one character wide! I can’t regulate this. There is no movable margin. Sometimes the message fills as much of the screen as it’s supposed to, but most of the time it doesn’t and I have no idea what to do to fix it. This is annoying and horrible!

hate the new layout the old style was more easier and user friendly

This is the most infuriating user experience I've ever had the misfortune of experiencing. Where is the option to sign out. Why do I have to verify my sign in every time I sign in. Why are things hidden or obscured. Why do you suck so ******* bad.

This new yahoo email is absolute garbage for FIRE TV Silk users. I want my old version.

this new format is HORRABLE for fire tv silk. I want my old yahoo mail format back as I can not scroll through my emails. I amtotally disappointed with this. PLEASE HELP.

This is NOT mobile, it is an IFire and your layout to read emails is ****...?!! How do you scroll or view more than 5 emails? What you do with all those ads put indecedent and totally irrelevant for the user...??? Can you let good functionality alone and NOT change for any freaking stupid new feature...??? Make your functionality robust first, now is deal for IFire...?!!

Please could you release the emails that came to me yesterday, 7th May 2026? Please.

I wish you guys wouldn't try to fix something that isn't broke. You now have taken away the ability for me to easily navigate from my different Yahoo accounts. Especially on the web. I have no ability to go from one to the next without having to get out of the one I'm using and resign in. I shouldn't have to do that. It really makes me aggravated every time I try to use my account through the web.

Get rid of new yahoo mail and give me my basic mail which is much better than new mail so I can delete msgs again new cannot print the entire msg only what’s on the screen. New mail really sucks and the idiots that came up with that c ra p needs to be terminated.

Really bad app for mail I logged in i have no mail ive requested mail thats been sent and im not getting it

I do not like the new version I want the old one back YESTERDAY!!!!

I. NOw cannot put an email search in my sent emails , if I want to search for a particular name , or address etc , please help

Trying to find old mail

I DO NOT WANT YAHOO PLUS. I CAN'T FIND A WAY BACK TO BASIC OR CLASSIC EMAIL. I'M MISSING MANY OF MY IMPORTANT EMAILS BECAUSE I CANT FIND SPAM, DRAFTS, SENT MAIL. EXAMPLES: DR MESSAGES, COMPANY EMAILS THAT IVE CONTACTED, SPAM, MY POLITICAL CANDIFATES MAIL, SENT OR OTHER FOLDERS. IF I CANT RETURN TO MY OLD VERSION I'LL NEED TO STOP USING YAHOO AS MY PREFERRED ACCOUNT. I've tried help, chat, suggestions to no avail. I only have my Android phone. No Computer access.