Yahoo Mail Mobile Web



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. Deleted all emails

    Deleting emails of “inactive” users after just 12 months is an abuse of public trust — especially when no notice is provided to even the back-up email on file. If these are truly unable to be recovered (and you’ve erased our entire histories) you can kiss your customers GOODBYE!

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    99 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Yahoo Mail accounts are only deleted for inactivity if they have not been accessed in the past 12 months. Please see this help page for more information:

    https://help.yahoo.com/kb/mobile-mail/sln29338.html

    If you are missing some mail and not all of your mail, you may try the mail restore process to recover lost messages if lost within the past 7 days. More information can be found here:

    https://help.yahoo.com/kb/mobile-mail/sln2552.html

    Thank you!
    Yahoo Mail Support

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