Yahoo Homepage Mobile
This is a place for you to help shape the Yahoo Homepage experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Homepage.
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please find answers on our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
13 results found
-
Multiple log in issues: why am I being told to wait an hour, being asked if I’m a robot, being sent verification codes. Fix these issues on!
Log in issues: being told to wait an hour and try again; being asked if I’m a robot; having a verification code sent each time. These happen every time I try to log in.. please fix!!!!
Hi there. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:
- Yahoo notices suspicious account activity.
- You're using an unfamiliar browser or device.
- You're traveling away from your usual location.
- You sign in while using a VPN or a proxy server.
- You've logged in with a private or incognito window.
- There are many attempts to sign in with incorrect passwords.
- The "First time signing in from this device" message appears.
- You've cleared your browser history or data cache including cookies.
More details here: https://help.yahoo.com/kb/asked-verify-account-signing-sln8923.html
-
This sucks!
Every night I get “We are unable to process your request at this time. Try back in an hour”!
Seriously?!Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.
-
Site breaks with Samsung browser
Samsung browser cannot load customized page. Worked for years but suddenly fails
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.
-
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.
-
Fix the scrolling to stop moving
Please fix the scrolling. Every time I scroll the screen moves left or right because of your background ads! And to top it off for some reason I am always pressing your ads this needs to be fixed I can’t scroll without click an ads this is only with yahoo.
Hello. Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/mobile/fix-problems-yahoo-working-mobile-browser-sln3719.html
-
Yahoo mail doesn't work
I can't get into my yahoo mail as it keeps saying it's not working.It gives me the option to close the app.
Very sorry to hear about this. Please review this help article for some guidance: https://help.yahoo.com/kb/fix-mobile-sign-problems-sln2617.html
-
When is Yahoo mail going to be fixed?
The mail is all screwed up. I can’t sign in on my computer at all. Mixes my account with my wife’s. Goes in endless loops. Etc.
Please visit help.yahoo.com to see what support options are available for your account.
-
Fix email
I can't get into my inbox it tells me it is unable to turn on I changed my password and it still does not let me into my email inbox what gives fix please.
Please visit help.yahoo.com to see what recovery options are available for your account.
-
I ONLY USE ONE DEVICE WHICH IS MY MOBILE PHONE. CAN YAHOO BLOCK OTHER DEVICES FROM SYNCING INFO OR LOGGING IN TO MY YAHOO?
I have been stalked not just online since on or before 11/20/2016
Keeping your account safe is important to us. If you think someone is trying to hack or has hacked your account, there are important steps you need to take to secure your info. Please see this help article to secure your account: https://help.yahoo.com/kb//account/secure-yahoo-mail-account-sln2080.html
-
Didn't get my mails
Dear yahoo. I didn't get my facebook verification code mail for many days . That Facebook account is only one account that i have . So notice my request and fix this bug or problem. You can see my mail history that i got my mail from Facebook but now some few days i didn't get my mails from Facebook . Kindly send a mail to verify my facebook account.
Please review this help article if you aren’t receiving mail: https://help.yahoo.com/kb/receiving-email-mobile-device-sln6351.html
-
Website Freezes when Scrolling
Since the home page was upgraded, it's very difficult to scroll down on the screen because it freezes up. The ads seem to be a contributing factor. It's almost impossible to swipe the top six stories at the top. This happens so frequently that I leave the page and go back to it later. Please fix whatever is causing these problems. It's very frustrating to encounter so many problems when all I want to do is read a story and relax.
Hi,
Sorry to hear about your experience. We have a help article that might help you: https://help.yahoo.com/kb/SLN3719.html.
Thank you!
-
Please follow the troubleshooting steps provided in the next article: https://help.yahoo.com/kb/sln2891.html
-
Simple idea fix your website. Lately all it does is freeze when attempting to comment on a post.
Easy, fix your stuff. You make money from advertisers because your users are exposed to the ads. Yet you offer your users a flawed website and expect them to continue. Use some of that money you're making and fix it.
Hi,
I am sorry to hear that you have been having issues with the homepage freezing. Please use this link to resolve the issue.
https://help.yahoo.com/kb/SLN2891.html
Thanks!
Homepage Support
- Don't see your idea?