100 results found

1. Remove the big UNSUBSCRIBE from on top of the subject line on mouse over

   When I'm on desktop, it's natural for me to move my mouse over an email that I'm going to open or delete as I'm going through my emails. When I do that, many of the emails have their subject line now almost completely hidden by a big UNSUBSCRIBE button. I don't generally want to one-click unsubscribe from my emails. I want to scan the sender and subject line, see if they're worth opening, and then make a decision based on that. But when the big UNSUBSCRIBE button comes up, I can't see the subject line so then I have to move my mouse out of the way to clear it, review, and then make the decision. "Not a huge deal" you may say for one email, but when you repeat that over 100 times it can get pretty annoying. The UNSUBSCRIBE button adds little value and causes more trouble than its worth. Just give me an icon or something that isn't so prominent if you're trying to provide the option. But stop hiding the subject line of the email I'm trying to read.

   When I'm on desktop, it's natural for me to move my mouse over an email that I'm going to open or delete as I'm going through my emails. When I do that, many of the emails have their subject line now almost completely hidden by a big UNSUBSCRIBE button. I don't generally want to one-click unsubscribe from my emails. I want to scan the sender and subject line, see if they're worth opening, and then make a decision based on that. But when the big UNSUBSCRIBE button comes up, I can't see the subject line so then I have to… more

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2. MAKE THE CHECKBOX AREA BIGGER

   Please, for the love of god, make the checkbox are bigger. The only use for the area left of the purple unread dot is to select messages. Yet if I miss the checkbox by 1 pixel, it opens the message I want to select for deletion. I get too many emails I don't want to read everyday. Make it easy for me to delete them.

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3. Getting the old lost emails back.

   Please go through the below communication with your chat bot.

   Chat Assistant

   Agent said: Thank you for your request. Navigate to the message to read the full response.
   Chat sessions are recorded by Yahoo or its service providers. By chatting, you agree to have the transcript of your chat recorded, and you agree to our terms of service and privacy policy.

   Agent said
   Welcome to Yahoo Help! Let me know what I can help you with and we’ll get started.

   P.S. I'm a virtual chat assistant, so please don't tell me personal info like credit card or banking details, or passwords. Thanks!

   You said
   hi

   Agent said
   Hello! Thanks for reaching out. Are you looking for help with your Yahoo Mail, your Yahoo account, or another Yahoo product today?

   You said
   yahoo mail

   Agent said
   Thanks for letting me know you're looking for help with Yahoo Mail. Are you experiencing an issue with sending or receiving emails, having trouble with your account settings, or do you have a general question about Yahoo Mail?

   You said
   how do I get my old emails back? I have signed in after a long time due to my busy schedule

   Agent said
   If you haven't signed in to your Yahoo Mail for 12 months or more, your mailbox may have become inactive. When this happens, all mailbox contents, including emails, folders, contacts, and settings, are permanently deleted and can't be restored. Signing in again will reactivate your account, but the original content and settings will not be recovered.

   If your absence was less than 12 months, or if your emails were deleted within the last 7 days, there may still be options to recover them. For emails deleted in the last 7 days, you can submit a restore request to try to recover your lost messages. Please note that restoration is not always successful, and only emails deleted within the past 7 days can be recovered.

   Could you let me know approximately how long it’s been since you last signed in to your Yahoo Mail? This will help me guide you to the best next steps.

   You said
   Hello, I do not remember the date or the approximate time when I had logged in my account last time, due to medical emergency in family.

   Agent said
   Thank you for sharing your situation—I'm here to help. If you’re unsure when you last signed in, here’s what you need to know:

   If your Yahoo Mail account was inactive for 12 months or more, the mailbox contents (including all emails, folders, and contacts) are permanently deleted and can’t be restored, even if you sign in again.

   If your absence was less than 12 months, your mailbox should still be active. If emails were deleted within the last 7 days, you can try to recover them by submitting a restore request. Please note that only emails deleted in the past 7 days can be recovered, and restoration isn’t always successful.

   To better assist you, do you recall if you received any emails after signing in again, or is your mailbox completely empty? This will help determine the best next steps for your situation.

   You said
   Hi, the inbox is completely empty. I had very very important emails stored/saved in this account. Kindly please please help getting my old emails back. Thank you

   Agent said
   I understand how important your emails are, and I want to help you as much as possible. If your Yahoo Mail account was inactive for 12 months or more, all emails, folders, and contacts are permanently deleted and cannot be restored, even after you sign in again. However, if your account was inactive for less than 12 months, your mailbox should still be active, and there may be options to recover recently deleted emails.

   If your emails were deleted within the last 7 days, you can submit a restore request to try to recover them. Please note, restoration isn’t always successful and only emails deleted in the past 7 days can be restored. You can find more details and submit a request here: Recover lost or deleted emails.

   To help determine the best next steps, could you let me know if you remember seeing any emails (even in folders like Trash or Spam) after you signed in again, or was everything missing right away? This will help clarify whether your account was affected by inactivity or if there might be another reason your emails are missing.

   You said
   Hi, I have checked and seen that there is no email in folders Trash, Spam, Archive or any other folder. There is not a single email in any of the folders including Inbox. Please please help getting all my emails back. Thank you

   Agent said
   Thank you for checking all your folders and letting me know. Based on Yahoo Mail policies, if your account was inactive for 12 months or more, all mailbox contents—including emails, folders, and contacts—are permanently deleted and cannot be restored, even after you sign in again. If your absence was less than 12 months, and your emails were deleted within the last 7 days, you could try submitting a restore request, but since all folders are empty, it’s likely the account was considered inactive and the data was deleted.

   Just to confirm, when you signed back in, did you receive any notification or message from Yahoo about your account being reactivated or any mention of inactivity? This information can help determine if your account was affected by inactivity or if there might be another reason your emails are missing.

   You said
   Hi, yes there was a notification that account was not logged in and not used for long period of time. Please help getting my all earlier emails back. Thank you

   Agent said
   Thank you for letting me know you saw a notification about your account not being used for a long period of time. According to Yahoo Mail policies, if your mailbox was inactive for 12 months or more, all emails, folders, contacts, and settings are permanently deleted and cannot be restored—even after you sign in again. This means that if your account was inactive for that long, unfortunately, there is no way to recover your previous emails or data.

   If you believe your account was inactive for less than 12 months, or if you remember seeing any emails after signing back in (even briefly), please let me know. Otherwise, if your account was inactive for 12 months or more, the data is permanently deleted and cannot be recovered.

   Is there anything else I can help you with regarding your Yahoo Mail account?

   You said
   No, I did not see any email after signing back in even briefly. I understand from your communication that you are not uploading my inbox and sent data. However, I request you to let me know what is the escalation matrix and point of connect for me to narrate the problem and get my all lost emails back due to long inactivity in the account. Thanks

   Agent said
   Thank you for sharing your concerns. I can continue assisting you here in this chat and provide guidance based on Yahoo policies, or if you prefer, I can let you know how to reach a live agent for further support. Would you like to continue getting help here, or would you still prefer to be transferred to a live agent?

   You said
   Please transfer this query with entire communication to a live agent. Thanks

   Agent said
   Thank you for your request. To proceed, could you please provide your email address?

   You said
   pulinshah70@yahoo.co.in

   Agent said
   Thank you for providing your email address. At this time, support from a Yahoo specialist is not available, but you may find helpful information in our help articles. You can use the search feature at the top of this page to look for relevant help topics. If you have a product subscription that includes technical support, please make sure you are signed in with the Yahoo ID associated with your subscription.

   You said
   your answer is not helpful.

   Agent said
   Thank you for sharing your feedback. Would you like to continue discussing your issue here in this chat, or do you still prefer to be connected with a live agent for further assistance?

   You said
   connect me to the live agent please. thanks

   Agent said
   Thank you for your request. Currently, support from a Yahoo specialist is not available, but our help articles may offer more guidance for your issue. You can use the search bar at the top of this page to find relevant help topics. If you have a product subscription that includes technical support, please ensure you are signed in with the Yahoo ID linked to your subscription.

   Please go through the below communication with your chat bot.

   Chat Assistant

   Agent said: Thank you for your request. Navigate to the message to read the full response.
   Chat sessions are recorded by Yahoo or its service providers. By chatting, you agree to have the transcript of your chat recorded, and you agree to our terms of service and privacy policy.

   Agent said
   Welcome to Yahoo Help! Let me know what I can help you with and we’ll get started.

   P.S. I'm a virtual chat assistant, so please don't tell me personal info like credit card or banking details, or… more

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4. Filter Unread by Sender Name

   Previously I was able to sort UNREAD emails by sender's name however it wasnt sorting correctly. Now the option is removed and I'm not able select the option.
   Can you PLEASE add back the option to sort Unread emails by sender name AND have it sort correctly. This is currently working in other folders. It is NOT user friendly the way it is currently!
   It is not difficult to add especially since the option is already working in other folders. PLEASE reply with and update and ETA.
   Thank you

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5. Subject Line in List View

   When I view my inbox I only want to see the subject line and not the first line of content. I cant find a way to remove this so I have a cleaner view of emails. Very cluttered.

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6. totally unhelpful

   it is a total chaos in switching from one inbox to another inbox when i have 2 or 3 inboxes at the same time opened.
   .

   i need to see the different emails in the list of "added emails" at the top
   of the email i am logged in
   so i may switch between them
   easily

   it was better before when
   i was able to simply click on it
   and see the list of all added emails
   and switch between them

   instead of: going outside
   the email and then log in again
   i am already logged in

   it is total chaoes and unhelpful

   let me show the added emails in a list at the top
   so i can swicth easily without logging in and out and in and out and in and out

   it is toooooo complicated as it is now

   the second email address does not let me log in

   and the list of emails should be at the top of the meniu
   to make life easier
   so i may swich and not have to
   scroll up and son and up and down all the time on my laptop
   looking for wchih email i am using
   to switch ot annohter added email

   in the second email i can not switch to the first email, it blocks the process and i am stuck at a "screen "
   but from first email i can switcht to second email

   what the ****

   did you do recently

   it is a total chaos in switching from one inbox to another inbox when i have 2 or 3 inboxes at the same time opened.
   .

   i need to see the different emails in the list of "added emails" at the top
   of the email i am logged in
   so i may switch between them
   easily

   it was better before when
   i was able to simply click on it
   and see the list of all added emails
   and switch between them

   instead of: going outside
   the email and then log in again
   i am already logged in

   it is total… more

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7. Make it less busy.

   Too many dark lines all over the inbox. It's hard to focus. Maybe a lighter color except for when the cursor goes over it?

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8. Activate my e-mail.It is not normal what are you doing.money and control?

   Why you put restrictions on my mail? It is starting like this?...just to take money and after to control the peope with this kind of....things?

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9. Modification

   1) Show Unread mails
   2) Show Folders names with pin and unpin option
   3) Make left side Inbox, sent items this column with less space
   4) Provide add column hide option
   5) Provide customize border option to sagrecate the entire view

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10. The subject of the email should not be replaced by yahoo

    Currently with the new Yahoo the subject of the email is getting replaced in the inbox view. The actual subject can be sent when I click on the email. The subject should not be changed just like it was in the old Yahoo.

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11. in new yahoo desktop version full screen require

    in new desktop version, when i open mail, i unable to expand in full view mode, it means in right side panel unable to close, so, very difficult to view full mail and same problem for compose mail also. so, i prefer old view

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12. I would like to get the mails

    Hello Guys, I just want to get the emails. I would like to find them either in my Inbox or Spam.
    Please especially check the bkk.hu emails, they simply not coming and they are my public transport provider and would be extremely important to get their mails and all others!

    PLEASE, BE MORE RELIABLE, DO NOT PUSH ME OUT OF HERE.

    Cheers,

    Judit Peter.

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13. Adjust spam folder rules to allow for calander invites not to be sent directly into the spam folder

    I have recently noticed how every calendar invite I'm being sent by people I've been in conversation with have been automatically placed in the spam folder with no indication something was moved into the spam folder. I have almost missed multiple important meetings, so I ask for the ability to change the way calendar invites are treated in the spam sorting algorithm or at least the ability to recognize people I've been emailing for a few days as trusted senders.

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14. Email

    Expand the view of the Email.Can not read the message

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15. better mail access

    for some reason or other I no longer can receive any personal mail in my yahoo account I only have junk mail !!!!!! I need to know WHY !!! I am using windows 11 ???? ?? thank you Jane Robichaufd

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16. Make experiences identical on web and app

    Make the experience of moving a message identical between the web version and the phone app. Right now they work differently. On the phone, "other" should be replaced with the actual tab names: "Social" and "Newsletters"

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17. Folders

    I'd love it if like gmail, there could be some folders at the top of your inbox like 'Promotions' or 'Updates' so emails could be categorised into personal and marketing sort of categories. Also a more advanced settings page would be ideal.

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18. Can you upgrade your email filter?

    Let say I received an email from some company and I want to set automatic transfer all its email to a folder.
    I have to
    1. copy his email address;
    2. click more on the left panel;
    3. select setting;
    4, go to filter;
    5. create a new file name and enter all setting by myself.
    
    Total 5 steps. Can I like right click the email address or the email > add to filter then pop up some setting for me to edit? this like just 2 steps and done.

    Also the filter list is sick. I can see I only have 500 max which is fine but I didn't see how to add more than one email address to the same filter.
    For example, Yahoo, your company have lots of email address too.
    
    @cc.yahoo-inc.com, @one.yahoo-email.com, @yahoo-email.com,
    @yahoo-inc.com, @communications.yahoo.com....etc
    I have to create 5 filters for just one company call "Yahoo". I mean why can't I just create a filter call "Yahoo" then add all these five into it? it much easy to manage too. With above suggest right click > add to filter you can also choose to add the email address to "Yahoo" filter too.

    Let say I received an email from some company and I want to set automatic transfer all its email to a folder.
    I have to
    1. copy his email address;
    2. click more on the left panel;
    3. select setting;
    4, go to filter;
    5. create a new file name and enter all setting by myself.
    
    Total 5 steps. Can I like right click the email address or the email > add to filter then pop up some setting for me to edit? this like just 2 steps and done.

    Also the filter list is sick. I can see I… more

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19. CANNOT ZOOM IN THE ATTACHED FILE WHILE PREVIEW

    WE CANNOT ZOOM IN THE ATTACHED FILE WHILE PREVIEWING, I JUST WANT TO VIEW THE FILE IN EMAIL ONLY WITHOUT DOWNLOADING, BUT THERE IS NO ZOOM IN OPTION AT THE TIME OF PREVIEWING. I THINK SO THE VERY FIRST WEEK THERE WAS THE OPTION OF ZOOM IN DOWNSIDE TO JUST VIEW THE FILE WITHOUT DOWNLOADING, NOW THERE'S NOT.

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20. missing disposable email address
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