Howard Richoux
My feedback
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2nd ranked
An error occurred while saving the comment An error occurred while saving the comment Howard Richoux
commented
To continue the complaints.
6. The whole message display format is flawed. The summary takes up most of the first screen, but the elements it extracts to summarize are semi-random. For example, on a name/address in the email, it decides to summarize this as a name only.
7. The summary is then followed by what purports to be the actual message, but it omits the actual sender email address, which is a key to detecting spam.
8. For some reason, the email body has all sorts of blank lines added, making it much less readable than it used to be.
9. The fundamental assumption YM should make is that the email sender knew what he was doing, and that the message should be displayed as sent. If the reader wants a summary, he can ask for one.
10. With my conspiracy hat on, I expect that the "summaries" are some form of data mining that will profit Yahoo is some way. If so, whoever is buying that information is being cheated.An error occurred while saving the comment Howard Richoux
commented
My "dynamic messaging" has been turned off the whole time, and I still see the stupid summaries. They are wrong in so many ways, it is hard to imagine who thought they were a good idea.
1. The "summary" takes up most of the screen, so I have to scroll down every message to find out what it really says.
2. For some totally unknown reason, it summarizes about half of the emails. For things like eBay sales notifications, it summarizes some, and not others.
3. In some cases, it just makes stuff up that is found nowhere in the message.
4. I am assuming this is training some AI somewhere, but there is no possible feedback mechanism to improve it. If we are going to be stuck with this, we, at least, need to be able to flag terrible summaries.
5. Personally, I am setting a date of April 2. If I can't turn this off by then, I will move to some other email client. If that doesn't work, I'm switching to GMail and losing 20 years of saved emails and YM loses $5/month. This is a deal-breaker.An error occurred while saving the comment Howard Richoux
commented
Just read the next 20 or so comments. 100% clear that this AI feature is not ready for prime time. Simply, it MUST be able to be turned off or I move to GMail and give up 10+ years of email history, which I do not want to do. Yahoo Mail has done a lot of things right, this just is not one of them. I have not used the "critical" button on a lot of the feedback, but this one is critical.
An error occurred while saving the comment Howard Richoux
commented
1. Summary is FREQUENTLY WRONG or deceptive or incoherent.
2. Summary takes up more than half the screen requiring scrolling to see the actual message
3. Maybe somebody wants/needs summaries, but I CAN'T STAND THEM.
4. Of all of the deficiencies of the new UI - this is the WORST!Howard Richoux
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5th rankedHoward Richoux
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It has been MONTHS of absolutely worthless and deceptive "summaries". Give us PAYING CUSTOMERS the option to turn it OFF