Kay Lin

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    Gathering feedback  ·  55 comments  ·  Yahoo Homepage » Ads Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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    Kay Lin commented  · 

    It is really hard to contact my mother. She is a senior citizen and she has a steep learning curve. Replies get missed by her because they do not get seem. I have to always respond with a new message. Now all my emails are sent straight to the spam box. For weeks I wondered why she wasn't responding to me. Now I switched to my Gmail account. You should remember the older users when developing your systems. Keep it short and simple, otherwise, they run into a lot of problems when trying to navigate your system.

    Kay Lin supported this idea  · 

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