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  1. Points not updating

    4th ranked

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    We’ll send you updates on this idea

    10 comments  ·  US Yahoo Play iOS  ·  Admin →
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    Information Requested  ·  Product Support responded

    Hello,

    Sorry to hear your points are not updating.

    In your next post, can you provide some more details of when and how this occurs so we can investigate.

    We look forward to hearing back from you soon!

    Regards,
    Yahoo Play team

    An error occurred while saving the comment
    Louisiana commented  · 

    Points don’t register/ add to account WHATS GOING ON I only have 74 ☹️

  2. Where is my points

    3rd ranked

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    Under review  ·  16 comments  ·  US Yahoo Play iOS  ·  Admin →
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    Louisiana commented  · 

    Same here no point on anything except for the drop WHATS GOING ON !!!

    Louisiana supported this idea  · 

  3. Gift card

    7th ranked

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    4 comments  ·  US Yahoo Play iOS  ·  Admin →
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    Information Requested  ·  Product Support responded

    Hello Louisiana,

    Thanks for your post!

    Please review this help article: https://help.yahoo.com/kb/play-app-for-ios/manage-redeem-yahoo-play-points-sln29172.html?impressions=true and if you don’t receive an email with your gift card or coupon redemption code within 24 hours or you have a problem using it, please contact:

    Tango Card Customer Support

    1.877.558.2646 Monday – Friday 7:30 AM – 5 PM Pacific Time

    Or email CS@tangocard.com

    Thank you,
    Yahoo Play

    Louisiana shared this idea  · 

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