Skip to content

Marc Uribe

← Yahoo Feedback

My feedback

1 result found

  1. I have found no way to leave positive reviews and ratings.

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  US Search Local Listings » Feature difficult to use or find  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Marc Uribe commented  · 

    American Sewing Machine Co did not honor the price quote. First it was quoted at "$80 for a Tune Up and it will be like new". After my 84 year young mother had my son go load it into her car so she could drive there, the technician failed to give her a ticket and only asked for her last name and telephone number, and stated it would be ready Friday, $80 for a Tune Up and it will be like new. On Friday my mother called and the Manager requested her ticket number, she stated no ticket was given, and the manager argued with her that he could not help her with out a ticket. After she explained that no ticket was given, the Manager insited he could not help with out a ticket number. After she explained again that only her last name and telephone were requested by the technician, the manager stated that her machine was not ready, and it required an additional $50.00 for cleaning on top of the $80 for a Tune Up that would leave the machine like new.

    American Sewing Machine Co. El Paso Texas is now holding the Sewing Machine *******.

    I called, and I asked for the Manager, I started to explain to him the situation and then the Manager requested her ticket number, and I stated no ticket was given, and the manager argued with me that he could not help her with out a ticket. After she explained that no ticket was given, the Manager insisted he could not help with out a ticket number. Afte4r I raised my vice with expletives that no ticket was given, he asked me to go visit him to discuss, and I stated that I lived out of State and that was not an option. He basically stated that the $80 for a Tune Up and it will be like new only after we opaid an additional $50 for cleaning.

    Next Stop BBB, then Small Claims Court

    There are at least a dozen other service shops in El Paso, and I recommend you try any other one.

    Marc Uribe supported this idea  · 

Feedback and Knowledge Base

(thinking…)