Your Yahoo Seatch App downloaded from the Google Play Store on Android phones stopped allowing anyone from doing web searches of any kind.
I've talked to a lot of people and they had the same issue with the Yahoo Search App downloaded from the Google Play Store to our android phones stopped letting us do web searches of any kind. Like me everyone did the trouble shooting steps listed on the Yahoo Help Center page. It didn't do any good. It didn't fix the problem.
I myself called Samsung because the Yahoo website said to make sure the problem wasn't because of a problem with our phone or internet service. I did call Samsung and they were able to access my phone to check the settings on my phone. Their Tech Support representative also went to the Yahoo Help Centef page and followed the Yahoo Trouble Shooting steps. It did not help. He even uninstalled the Yahoo Search app on my phone and later reinstalled the app. None of the trouble shooting steps that Samsung followed fixed the issue.
Next, I called my Internet Company which is At&t Uverse and had them check the Wifi Internet in our area. There were no problem with the internet.Their At&t Connect Tect technician checked by downloading ok adding the Yahoo Search App to one of their Android phones. They weren't able to do any kinds of Web searches of any kind thru the Yahoo Search app. They went to Yahoo.com without using the Yahoo Search app and they had no trouble doing any kinds of searches. The problem is that the Yahoo Search App has stopped working.
When and if anyone is able to get hold of them, all their people do is Refer everyone to the Yahoo Help Center Page and follow the directions that they list as the "8 TROUBLE SHOOTINTING STEPS TO FIX PROBLEMS WITH THEIR YAHOO PRODUCTS." WHAT THEY DON'T TELL EVERYONE IS WHAT TO DO WITH THEIR TROUBLE SHOOTING STEPS DON'T WORK.
Samsung and At&t caouldn't fix the problem and they did EVERTHING that Yahoo said to do. Yahoo, Oath or Verizon needs to admit that they've caused the Yahoo Search App to stop working. They are the only company that can fix the problem with their app. They want us to use Yahoo. They just don't want to fix their products when one or all of them stop working correctly. Yahoo Search will work fine on a computer or an Android phone. No one can do web searches of any kind thru their Yahoo Search App no matter what we any of us do. Yahoo, Oath and Verrizon obviously don't care about their customers. Is strange that our problems all started when we had to sign their new Terms agreement to be able to use Yahoo . The minute we marked I Accept, the Yahoo Search App quit working even though we didn't change anything.
Only Yahoo, Oath/Verizon can make everything work on Yahoo again.Its It's strange that everything works fine thru the Yahoo Mail App. So far the only problem is with the Yahoo Seatch App.