Fix your Help site so it functions properly and actually provides help.
I was notified my comment wasn't approved because I used a questionable word (claim). I was told to edit it or send for Comment Moderation. The site does not offer a way to send comments for moderation. Your Help site did not provide any answer or assistance. This is why people prefer Google.
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michael walsh
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Michael Memmo
commented
Notify users _why_ comments are rejected. I have had comments rejected, and have been unable to figure out what nannybot finds offensive
Have people actually look at posts before rejecting them.
I once had a rejection because, while bragging on my daughter, said she graduated "magna *** laude". A human being would have understood that. -
michael walsh
commented
Your supposed Help site is a convoluted mess. Not user friendly, but that appears to be your intent.