Skip to content

Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


990 results found

  1. STOP with the emojis (picture grams) on my emails

    I can't stand all the emojis (picture grams) on all of my emails

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. My main email, would not allow me to log in normally, it sends me a yes or no to my cell phone to get into my email inbox, what can I do

    My main email, would not allow me to log in normally, now it sends me a yes or no to my cell phone to get into my email inbox, what can I swicth that to the old way of log in without having to access my inbox through my cell phone, Thank you

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Leaving Yahoo

    First of all, these feedback forums are ways that big companies can use to ignore users' issues and complaints and are already a sign of how little a company values its consumers.

    Second of all, Yahoo has been a sinking ship for a while now. Ever since the hacking incidents, I evacuated my important accounts (banks, medical, purchases, etc.) to a non-Yahoo email address. Now, with the nightmare merger of AOL and Verizon and the new "privacy" policy, I am evacuating the rest of my things and closing my Yahoo account. I encourage anyone else dissatisfied with the new, worse…

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. It's not a suggestion, it's a feedback, a complain! GET YOUR ACT TOGETHER!

    It's not an idea or suggestion, morons! I SELECTED FEEDBACK FROM THE DROPDOWN BOX! I have an unread email in my Inbox, so the left hand pane shows Inbox(1). I then delete the unread email by clickin the trashcan on the right. The email is removed from the pane but the folders on the left hand side still show Inbox(1). I then have to either refresh the page or click on Inbox on the left. Please make Yahoo! great again, will ya.

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. why are new, unread emails no longer in bold type please?

    simples - new emails are now in the same type-face as old email that's been opened and read. Why are they now no longer logically in the original, bolder type-face?

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. My gear is missing

    My gear is missing in my classic email. How do I get it back?

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. permanently ascending

    I would like to permanently set ascending/descending sort orders for my folders. It resets every time.

    188th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. This is not what I think or feedback. Yahoo on Firefox Mac High Sierra is not working. it says An error occurred during a connection to ma

    This is not what I think or feedback. Yahoo on Firefox Mac High Sierra is not working (4/27/18). it says An error occurred during a connection to mail.yahoo.com. Peer’s Certificate has been revoked. Error code: SECERRORREVOKED_CERTIFICATE .... FIX IT

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. STOP DELETING MY **** INBOX EMAILS. I KEEP THEM THERE FOR A **** REASON. I NEED THEM!!!

    I have had emails in my inbox because I need to I DON'T KNOW refer back to them, and after a week or so, your got **** site deletes them, and I can't find them. I need to track my orders, or refer back to my emails. FIX IT NOW, AND GET MY **** EMAILS BACK.... WTH HAPPENED TO YOU.....

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Oath's "privacy policy" amounts to "you have no privacy." You want to mine my email however you like, and sell the data to whomever you like

    Oath's "privacy policy" amounts to "you have no privacy." You want to mine my email however you like, and sell the data to whomever you like. In other words, your "privacy policy" is "you have no privacy." I have established a new email account with protonmail.com, which encrypts all files so that even they cannot read them, and are in Switzerland, so neither can the NSA. I will retain my account with you for a few months, because it takes a while to transition people, but you have just lost my business. I live under a fascist regime, you know,…

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. cannot download attachment

    coudnt download any attachment.when i try to do that i get a message "engineers are working to resolve the issue.This is happening for 5 day

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. It would help if it freaking WORKED!

    It would help if it freaking WORKED! I had to revert to an ANCIENT version of Yahoo mail today just to check my email because NOTHING worked on the new updated version!!

    Unbelievable MESS!!!!!!!!!!!!!!

    22nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I don't like this new method. My computer freezes up constantly then closes on me . It also takes forever to open yahoo. PUT BACK the way

    I don't like this new method. My computer keeps freezing up and wasting my time and then closes on me having to reopen constantly. Put it back the way it was. It was working find.

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. scare message from yahoo

    So I sign into my email and the first thing I see is a scare message: "Unexpected sign-in attempt"

    That was totally un-needed.

    Also, why is this in the wrong place? This is for any version of Yahoo Mail, including mine, the latest.

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. April 19, 2018 I CLICKED ON A NEWS ITEM AND GOT A SEVERE VIRUS.

    i clicked on a news item and got a horrible virus and spent a half a day trying to get rid of it. It was the type that freezes up my screen and they want you to call their 800 number. I suggest you monitor your news sites so they will be safe to read.

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. April 19, 2018 I CLICKED ON A NEWS ITEM AND GOT A SEVERE VIRUS.

    i clicked on a news item and got a horrible virus and spent a half a day trying to get rid of it. It was the type that freezes up my screen and they want you to call their 800 number. I suggest you monitor your news sites so they will be safe to read.

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. THERE ARE so many ways you could improve mail

    make it simple and make actual message larger, larger, largest. I basically hate yahoo mail but stick with because too busy right now to learn new. Put send down at bottom, eg. look at other mail sites and copy their many, many helpful features. most ridiculous & inexplicable is leaving BLANK SPACE on the right of message; WHY??? Enlarge trhedamn message!!! That's what we look at mail for, not BLANK SPACE on the right or wasted space anywhere. ARE YOU INSANE???? BLANK SPACE WHEN YOU COULD ENLARGE THE ACTUAL MESSAGE??? BLANK SPACE, YAHOO!!!??? CRAZY. You won't monetize selling BLANK SPACE!!!…

    188th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. The quantity of Yahoo stock I own is inversely proportional to the amount of spam that gets through the filters.

    Bring back the previous form of spam filtering. It worked much better than the current version.

    188th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base