Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. HELP! My small business account has been hijacked by Verizon. (One of the worst companies to do business with) HELP!

    I need my Yahoo Small business site. Verizon is one of the worst companies on the planet to do business with. I can't even get someone on the phone that speaks english well enough for me to understand them and I don't seem to be able to find a way to communicate with Yahoo. PLEASE HELP!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Why can't you give me the tools to manage my contact list? Is it really impossible to delete bulk names at one time?

    Why can't you give me the tools to manage my contact list? Is it really impossible to delete bulk names at one time? Just put in a "select all" box, then a delete box. Not too hard seems to me.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. What yahoo considers "help" is to send their customers in endless circles.

    Who determines which comments violate your "community guidelines"?
    On what planet is "RTR" a violation of your community guidelines?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contact Customer Care Forms  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. research complaints

    Provide a way for people with legitimate complaints against scam websites advertising on yahoo. Current add running has negative reviews on 4 different scam reporting websites.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Product issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Ray hill Louisville Kentucky

    Don’t have any issues

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Yahoo account gets blocked with messages

    Sir/Madam,

    My Yahoo account is subhrajit_chandra@yahoo.com. But I can not delete the earlier messages. Thus my account gets blocked with messages. So, please help me remove this situation as early as possible..

    With thanks,

    Yours faithfully,
    Mr. Shuvrajit Chandra.

    Place: Kolkata, West Bengal, India.
    Date: April 25, 2022.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Binance cryptocurrency exchange - We operate the worlds biggest bitcoin exchange and altcoin crypto exchange in the world by volume. Registe

    Binance cryptocurrency exchange - We operate the worlds biggest bitcoin exchange and altcoin crypto exchange in the world by volume. Register Here Now https://binaryoptionrobot.trade/

    Welcome to the World's #1 cryptocurrency platform by trading volume! Trusted by millions of users worldwide. Get started today and buy Bitcoin, Ethereum, ...
    https://binaryoptionrobot.trade

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Contact Customer Care Forms  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Missing post

    Can you not delete factual comments. Yes I realize it may offend someone, but yes I did actually get covid-19. I did have my heart stop twice. I did spend 12 weeks in the hospital and 6 months out of work. I did have the 1st round of 2 shots of the Pfizer "vaccine".

    Everything there is real. It did happen. I don't care that you don't like it. You don't get to take away the soapbox just because you don't like the truth. I have the medical records and bills and the vaccine card to prove the story. All…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. cannot send mail with Bcc from Thundirbird!!

    What have you (Yahoo) done this time?!? Again! this happened a few years ago, and now it's back! Bcc sending withiThundirbird does not work anymore since last week!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Unsere Iddeen werden von YAHOO kontinuierlich ignoriert

    Sie könnten sich verbessern, wenn Sie mal was für Ihre Kundschaft täten .....
    DAS HIER mal als Beispiel:
    "Wir möchten einen sicheren und ansprechenden Ort für Nutzer schaffen, an dem sie sich über ihre Interessen und Hobbys austauschen können. Zur Verbesserung der Community-Erfahrung deaktivieren wir vorübergehend das Kommentieren von Artikeln"

    Haben sie aber scheinbar längst vergessen .....
    (Mein Beileid)

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Lift your comment posting ban!

    I want to comment on "your posts" You stopped doing this 2 years ago with this ridiculous argument saying Our goal is to create a safe and engaging place for users to connect over interests and passions. In order to improve our community experience, we are temporarily suspending article commenting. Enough already!!!!!!!!! LET WE THE PEOPLE EXPRESS OUR VIEWS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. My yahoo email lost emails, can you help?

    Dear Yahoo,
    My email account hasn't been used for a long time, and today i found all my previous emails are missing, can you help me? Thanks in advance.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Time stamp for my emails that I send out...

    I want to set up my time stamps on my email to reflect WHEN and in what time zone they actually come from without being sent ADVERTISEMENT based on my location.

    It is a pain to have to make sure I enter my BASIC time stamp which WILL conflict, to the minute, with the time stamp yahoo provides.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Fire all the Officers of your Corporation and return to what you were 15 years ago... our Massive ADS are disgusting to the bone....!!!

    Fire all the Officers of the Corporation and return to what you were 15 years ago.... Your massive ADS are disgusting to the bone

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Pages Functionality  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. My idea is please stop rejecting my comments for no reason. You rejected the comment "Everyone have a good day"

    My comments are rejected for no reason, as being against Yahoo guidelines. I posted "Please google the word Literally" and it was rejected. Then, I posted "Everyone have a good day" and it too was rejected. This is the only way I could find to get a message through, since I will not pay to talk to someone.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. You have a sports app. BIG ERROR. sometimes the app give the city, (DET), other times the team name (LIONS). Please fix. Very annoying

    Do not interchange the city name and the team name withing the same scoreboard. Use the team name or the city name. Don't say for example Det vs Bears, Is is Det vs Chi or Lions vs Bears

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. When you provide a title "Contact US" dont do bait and switch as you dont provide any way to contact you!!!

    When I go to my "Sent" mail Yahoo only displays the heading of the email address Yahoo fail to download the balance of the message and doesn't provide any communication method for the customers to inform Yahoo of the problem. !!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Pages Functionality  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Yardim

    Baska bir sorunum var eski mail adresimi acmam gerekiyor fakat parolami ve guvenlik sorularini unuttum. Yardimci olabilir misiniz?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base