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  1. Chat Assistant totally fails the Turing Test

    Chat assistant, and general help page layout fail to lead towards anything helpful. Just loop through the same limited options. Frustrating experience that made me mutter some very rude words and waste a lot of time. Chat Assistant needs a larger vocabulary of Keywords to identify the enquiry being made, and a larger selection of Options to offer, including "Non of the above", or "Other" to break out of a loop and try to find another branch of its obviously very limited response/decision tree.

    61st ranked

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    0 comments  ·  Help Pages Functionality  ·  Flag idea as inappropriate…  ·  Admin →
  2. Problem with mouse cursor on vertical scroll bar.

    If your mouse cursor moves off the vertical scroll bar while reading Yahoo News, it returns to Yahoo first page news listing.
    Please correct this so I can finish news article. You don't need this since you can return to news listing by using the back arrow in upper bar.

    Harold Vitrey hvitrey@egyptian.net

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    0 comments  ·  Help Pages Functionality  ·  Flag idea as inappropriate…  ·  Admin →
  3. Re- Program the website Inbox

    In Empty Inbox this text "Catch up on the most popular videos on Yahoo" Background link width is 372px. It should be width: 272px. So it's looking like odd. Cheek the empty inbox so you can better understand.
    Now, Please Re-Cheek the program, and solve it.
    Hope you are understand what i want to cheek.

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  4. Horrible help site

    It is impossible to get a specific question answered. I have tried the contact us button but that only takes me back to the original help page, The Chat assistant is useless. It is very frustrating that I have spent 30 minutes trying to find an answer to where an email is that has nothing to do with restoration. I still do not have an answer! Thinking of leaving Yahoo if it is going to be like this.

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    1 comment  ·  Help Pages Functionality  ·  Flag idea as inappropriate…  ·  Admin →
  5. Need help buying Yahoo Mobile service. Chat stuck in loop 60 min .No phone number to call.Yahoo Mobile not in help list.

    Every time Yahoo adds a new product or service (like Yahoo Mobile) add that to the Yahoo HELP page & put a link for the new product/service (YAHOO MOBILE) on the help page.

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  6. Va rog schimba nr. e schimbat nr. Este. Gresit pe. Sayt . . Te.0767281779

    Cautați . Pensiune Giurgiu .apare un numar de telefon schimbat .. ultimul numar a schimbat . E . 0767281779

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    2 comments  ·  Help Pages Functionality  ·  Flag idea as inappropriate…  ·  Admin →
  7. THEY ARE TO GENERAL. I HAVE VERY POOR CUSTOMER SERVICE . I'M SICK OF YOUR ROBOTS THAT HAVE NOTHING TO SAY

    IT IS EASY. JUST ANSWER MY QUESTION AND MAKE IT EASY TO FIND HOW TO CHANGE A DARN PHONE NUMBER.

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  8. Your help system is broken and needs a rework

    Your help system desperately needs a rework, the way it is designed makes zero sense. My account was given limited access when I attempted to join some fantasy football pro leagues, because I apparently had made another account. I found and deleted the other account but still had limited access, so I attempted to go through your help system to resolve the issue. First, I called the 800 number and was told they could not help me and that I would need to go to the help site and either search for answers or go through chat. So, I went…

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