Chat Assistant totally fails the Turing Test
Chat assistant, and general help page layout fail to lead towards anything helpful. Just loop through the same limited options. Frustrating experience that made me mutter some very rude words and waste a lot of time. Chat Assistant needs a larger vocabulary of Keywords to identify the enquiry being made, and a larger selection of Options to offer, including "Non of the above", or "Other" to break out of a loop and try to find another branch of its obviously very limited response/decision tree.