hackers trying to access my account
I regularly receive phone calls from people claiming to be Yahoo Security stating that someone is attempting to change my account information. I then receive a Yahoo text with a code that they want me to read back to them. I know this is a hacker technique. Yahoo should do more to communicate to customers that this is a known scam and put information front and center on your support pages instead of just pushing people to paid support. I have been a Yahoo customer since the 90's and I know you can do better. There are probably plenty of people falling for this scam and you need to be more proactive in letting customer know what scams are out there to protect them from becoming victim.