Today from approximately 7am - 2pm AEST I didn’t receive any of my emails as my account storage was full.
Based on average daily usage this would have been 40-60+ emails. I’m in my late 70’s and some of my emails received are health related and I have a procedure sure in the next 2 weeks.
I admit I did receive some warnings but assumed they were scam messages. I did however delete several thousand old messages and assumed that would have rectified the situation. Obviously not! This afternoon I paid to increase my storage capacity but didn’t realise that I would lose access to those ‘lost’ emails. May I suggest that you give your subscribers at least 48 hours, after the cutoff time, to retrieve lost emails. Those of us in the more mature age group can be caught out by assuming your ‘Warnings’ are a scam! I trust you can review this situation. Thank you. Ellis Hebberd