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20 results found

  1. 60th ranked

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  2. Response times slow and agents not knowing enough about Yahoo to help fix problems is a big problem.

    Yahoo plus just signed up for service cannot use for some strange reason. Agent could not help me . Waiting for response from another unknowable agent. Not good business at all.

    60th ranked

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  3. restoring gifs and stationary

    why do my Gifs and stationary keep disappearing? they were restored and now they are gone again.

    29th ranked

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  4. how to fix frequently blocking log in despite using same 2 computers and mobile to log in for years

    My log in is constantly being blocked for an hour I use two different computers to sign in daily one at my work location and one at home plus use my mobile device how can we stop this from happening this has been going on for a few months now and causes serious delays for work and urgent personal matters

    60th ranked

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  5. Changing your email address to your new one without losing your folders etc,

    When changing your email address to a new one because I am receiving too much spam. But I need to keep everything the same, folders, photos, etc. Please can you contact me on this number 00447580489859 so we can discuss this further, then we can together resolve this for anybody else that may have the same or similar problem?

    38th ranked

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  6. Changing your email address to your new one without losing your folders etc,

    When changing your email address to a new one because I am receiving too much spam. But I need to keep everything the same, folders, photos, etc. Please can you contact me on this number 00447580489859 so we can discuss this further, then we can together resolve this for anybody else that may have the same or similar problem?

    38th ranked

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  7. Acknowledge that some errors are Yahoo's, not user error, and recover my emails

    Give more than 7 days lee-way for recovering disappeared items, and accept on the request form that it's not always a user-error.

    I now have zero confidence in Yahoo's ability to maintain my e-mail securely and effectively.

    38th ranked

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  8. Please add more alternate method to verify. Example: Email Verification, Alternate email address.

    Hi Yahoo Support Team,

    I am unable to login my yahoo account as I changed my phone number. So, I cannot reset and receive TAC Number to verify it. Please help me out with email - xiaowei6150@gmail.com

    Yahoo Account Email : weixiao615@yahoo.com
    Yahoo User Name : xiaowei615

    Thank you.

    60th ranked

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  9. I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP.

    I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP like we could do previously. She helps me with my account as I can't when I'm at work and often don't have time when I'm home.

    60th ranked

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  10. helping people with unpaid accounts instead of forcing people to pay for help.

    I have a unpaid account and have been having problems with my email and am able to change my email password when i go the yahoo.com website but through my mail that has all my email accounts in it, it will not allow me to view my emails even with a new password i keep getting error message 0x80190194. I have been using this account for years, and i don't want to just jump to the yahoo webside to read my emails.

    60th ranked

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  11. Locked account

    I’m very disappointed on how yahoo is handling people accounts who has locked out because of forgotten password. They are making it extremely hard I have had my account for over 12 + years and they are not helping at all. All of my important information is link to this account and they just shown how they don’t care. My email mz_harp@yahoo.com is extremely important to me and I and can’t get anyone at the customer service to help your NEW verification system sucks really bad I will never be another yahoo account again !

    15th ranked

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  12. Stop Paying for Account Support.

    Users should not have to pay for help with their accounts or recovering them.

    29th ranked

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  13. Fix Yahoo account settings

    Start fixing yahoo account settings, Account info,Security page, Security settings, manage accounts are not available in yahoo account settings

    15th ranked

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  14. create a yahoo.co.uk email address

    How do I set up a yahoo.co.uk email address? The default is yahoo.com but I want yahoo.co.uk.
    I cant find anything in the FAQ or help section on this at all.

    38th ranked

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  15. 38th ranked

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  16. YAHOO REJECTS ALL BECAUSE THEY ALL ARE REJECTS.

    YAHOO REJECTS ALL OF YOUR COMMENTS FOR NO REASON.
    ACTUALLY YAHOO REALLY DOES NOT EXIST.
    THEY WERE SOLD OFF BY VERIZON AND ARE JUST A FIGMENT OF YOUR IMAGINATION.

    21st ranked

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  17. Posted 1m ago Such sad news & a great loss, my prayers go out to his family. Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Die

    My Comments Are Being Rejected

    Posted 1m ago
    Such sad news & a great loss, my prayers go out to his family.
    Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Dies a Day After Erroneous Announcement

    38th ranked

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  18. You must show how many "Spam" we have in our account.

    Need you to show me in the "SPAM" icon how many ones do I have. Because if I don't see anyone on it, I don't check them. So it's very harmful for me.

    38th ranked

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  19. Allow your customers to talk to an agent about basic questions without having to pay any money

    Allow your customers to be able to talk to an agent about basic questions without having to pay any money for simple questions and then the customer can be directed on what to do next. Then if its something that needs to be paid for the agent can advise on how and what needs to me done!!

    6th ranked

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  20. Customer support is garbage

    I tried cancelling my subscription leading up to the automatic renewal deadline, but was unable to get through to the chat service that is limited to M-F, 9AM ET-6PM ET - only available during work hours, expecting customers to work around their work schedules as opposed to providing flexible times and dates throughout the week and weekend - and rarely works when you do find the time to fit it in. Had to spend six hours fighting through "OOPS!" messages and "try again later!" updates before I finally got through. Conveniently told I would be able to cancel my subscription,…

    21st ranked

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