create account problems - endless loop
When my wife tries to create a new email account, she gets an error message that it already exists. When she then tries to log in using that same email address, she gets an error message that the account does not exist!!!! What is going on?
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Frank Maccioli
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!