New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
193 results found
-
Why wont you clean up the 500 duplicates of one contact in my contact list? why does it say I have zero contacts until I select show all?
Clean up your act
Please follow the steps in the following help article to fix the duplicate contacts:
-
Not able to see contacts : https://mail.yahoo.com/neo/launch?action=contacts.
Cleared cache, cookie everything. Error comes Yahoo Will be right back.
Checked with few of my friends nearby same problem. I live at Mumbai, India. Friends in US are not facing this problem.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If this issue persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Hello, I can not see my friend's friend's letter sent to me.
Hello, I can not see my friend's friend's letter sent to me.
Check and see if your friend got an error message when sending to you. If not, double-check your email settings and Spam folder to see if the email was blocked or filtered.
https://help.yahoo.com/kb/SLN22021.html
Thank you!
Mail Support -
provide a way of contacting yahoo customer service, preferrably an email address.
1) Provide a means of sending an email to Yahoo Customer Service. It is next to impossible to do so now. The choices offered for Help Subjects have nothing to do with the issue I am having. 2) Get rid of New Mail entirely; it sucks. Change for the sake of change is annoying. 3) Tell me why Yahoo mail sends emails I want to Spam when I have never told Mail that that source is Spam.
-
Show the contact list. I am not able to find it.
Show the contact list. I am not able to find it.
You can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode or via https://contacts.yahoo.com.
Thank you!
Mail Support -
I have lost my inbox mail today want to recover the same
How to recover my inbox mail
If any of your emails have been deleted or gone missing in the last 7 days, you can submit a restore request and we’ll do everything we can to try to recover your lost messages. Here's how: https://help.yahoo.com/kb/SLN2552.html
-
Give me back my contacts list!!
Like hundreds of others I cant find my contacts list. I note that as yet there is no answer from you regarding this. I think I may have to get another mail service if you cannot provide an answer,or are silly enough to remove this much needed facility. .
For information on how to restore deleted or missing contacts in Yahoo Mail, please refer to this article: https://help.yahoo.com/kb/SLN22055.html
-
contacts only mine
Only my own contacts should show in my Contact list, NOT those of other Yahoo accounts I use! If available ought to be a setting I can turn off. I want ONLY MY OWN CONTACTS available.
Only the contacts for your account show in the address book. Any ones you don’t recognize may have been synced from your phone or other device you use to access Yahoo.
Thank you!
Mail Support! -
Yahoo Contacts not available for several months
When I am trying to access new yahoo mail contacts, it's automatically opening another page and switching to classic yahoo mail but Yahoo Contacts not appearing. Showing "Yahoo will right be back, thank you for your patience. Our Engineers are working quickly to resolve the issue". This is occurring for several months and I am not able to access Contacts to create, edit or delete contact in Yahoo mail.
Currently, the Contacts page is only available in the Classic version of Mail. If you’re still seeing that error message when accessing it, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Stop blocking emails from legitimate senders
You have started blocking emails from a legitimate sender. How can this be fixed, as it is particularly annoying. It is like the postman deciding not to deliver a letter to my house without asking my permission.
You’ll want the sender to reach out to our Postmaster team with the full error message and server details:
Thank you!
Mail Support -
Not getting emails from cell phone contact
cannot get emails from contacts cell phone
Hi there,
We are sorry to hear that you haven’t been getting your emails as expected. Please see this help page for troubleshooting:
https://help.yahoo.com/kb/SLN22021.html
Thank you!
Mail Support -
can't save contacts
I can't save email addresses, My autocomplete for emails in the search bar is not working, and when I want to send an email the autocomplete is also not working. My enhanced contacts function is enabled and the problem is in the Yahoo app on my phone and on two different laptops.
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.
-
-
Unable to add contacts to my yahoo mail account
Unable to add contacts to my yahoo mail account
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Adding New Contacts
Why is it hard to add a contact from an email? It should be one of the main basic uses with the email. I search two different sites and they did not work for me. I should not have to type out the persons name, number, and email to add a contact when it is right there when I scroll my mouse over the name. Why is this not a common sense and user friendly aspect of the email?
-
Allow me to manage my contacts! When I DELETE email contacts I want them to STAY deleted!!
I have over 1,000 email contacts. I use about 100 of those. I have deleted the ones I don't use many many times and they continue to return. Every Craig's List Crazy, people I haven't contacted in many years - they all keep returning to my active Contacts list.
This is usually due to a syncing issue with another device that accesses the account, like a smartphone. Remove the account there, delete the duplicate/unneeded contacts, and then re-add the account.
Thank you!
Mail Support -
Can't change contact names.
Can't change contact names in New Mail. Can be changed in old mail, but the change does not come across to new.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If it occurs after that, let us know in our forums:
Thank you!
Mail Support -
Why is it I can't get to the lower scroll bar to scroll to the right to access my contacts. The select contact window is lousy and has been
why can't I access my lower scroll bar on the select contacts window and why is it a requirement to have three scrolls in order to access all the contacts. Not an improvement
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
When I try to access contacts I get this message- Yahoo will be right back. Our engineers are working quickly to resolve this issue.
When I try to access contacts I get this message- Yahoo will be right back. Our engineers are working quickly to resolve the issue.
Can someone help me on this.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
How do I axcess my CONTACT LIST???????
Where do I find my contact list??????
You can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode or via https://contacts.yahoo.com.
Thank you!
Mail Support
- Don't see your idea?