New Mail



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  1. Not able to see contacts : https://mail.yahoo.com/neo/launch?action=contacts.

    Cleared cache, cookie everything. Error comes Yahoo Will be right back.

    Checked with few of my friends nearby same problem. I live at Mumbai, India. Friends in US are not facing this problem.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Hello, I can not see my friend's friend's letter sent to me.

    Hello, I can not see my friend's friend's letter sent to me.

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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  3. provide a way of contacting yahoo customer service, preferrably an email address.

    1) Provide a means of sending an email to Yahoo Customer Service. It is next to impossible to do so now. The choices offered for Help Subjects have nothing to do with the issue I am having. 2) Get rid of New Mail entirely; it sucks. Change for the sake of change is annoying. 3) Tell me why Yahoo mail sends emails I want to Spam when I have never told Mail that that source is Spam.

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    Responded  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Show the contact list. I am not able to find it.

    Show the contact list. I am not able to find it.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    You can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode or via https://contacts.yahoo.com.

    Thank you!
    Mail Support

  5. Give me back my contacts list!!

    Like hundreds of others I cant find my contacts list. I note that as yet there is no answer from you regarding this. I think I may have to get another mail service if you cannot provide an answer,or are silly enough to remove this much needed facility. .

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    4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  6. contacts only mine

    Only my own contacts should show in my Contact list, NOT those of other Yahoo accounts I use! If available ought to be a setting I can turn off. I want ONLY MY OWN CONTACTS available.

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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Only the contacts for your account show in the address book. Any ones you don’t recognize may have been synced from your phone or other device you use to access Yahoo.

    Thank you!
    Mail Support!

  7. Yahoo Contacts not available for several months

    When I am trying to access new yahoo mail contacts, it's automatically opening another page and switching to classic yahoo mail but Yahoo Contacts not appearing. Showing "Yahoo will right be back, thank you for your patience. Our Engineers are working quickly to resolve the issue". This is occurring for several months and I am not able to access Contacts to create, edit or delete contact in Yahoo mail.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Stop blocking emails from legitimate senders

    You have started blocking emails from a legitimate sender. How can this be fixed, as it is particularly annoying. It is like the postman deciding not to deliver a letter to my house without asking my permission.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Not getting emails from cell phone contact

    cannot get emails from contacts cell phone

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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Unable to add contacts to my yahoo mail account

    Unable to add contacts to my yahoo mail account

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Adding New Contacts

    Why is it hard to add a contact from an email? It should be one of the main basic uses with the email. I search two different sites and they did not work for me. I should not have to type out the persons name, number, and email to add a contact when it is right there when I scroll my mouse over the name. Why is this not a common sense and user friendly aspect of the email?

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    Responded  ·  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Allow me to manage my contacts! When I DELETE email contacts I want them to STAY deleted!!

    I have over 1,000 email contacts. I use about 100 of those. I have deleted the ones I don't use many many times and they continue to return. Every Craig's List Crazy, people I haven't contacted in many years - they all keep returning to my active Contacts list.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    This is usually due to a syncing issue with another device that accesses the account, like a smartphone. Remove the account there, delete the duplicate/unneeded contacts, and then re-add the account.

    Thank you!
    Mail Support

  13. Can't change contact names.

    Can't change contact names in New Mail. Can be changed in old mail, but the change does not come across to new.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Why is it I can't get to the lower scroll bar to scroll to the right to access my contacts. The select contact window is lousy and has been

    why can't I access my lower scroll bar on the select contacts window and why is it a requirement to have three scrolls in order to access all the contacts. Not an improvement

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  15. When I try to access contacts I get this message- Yahoo will be right back. Our engineers are working quickly to resolve this issue.

    When I try to access contacts I get this message- Yahoo will be right back. Our engineers are working quickly to resolve the issue.

    Can someone help me on this.

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  16. How do I axcess my CONTACT LIST???????

    Where do I find my contact list??????

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    You can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the classic mail look. You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode or via https://contacts.yahoo.com.

    Thank you!
    Mail Support

  17. Email groups

    I cannot access or edit my email groups. If you cannot fix this, please can we go back to the old system - at least it worked!!!

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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Hello, I m not able to add contacts please help me

    Hello, I m not able to add contacts please help me..

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    Responded  ·  0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Please note that this product feedback forum is not monitored for technical support issues. For requests such as these please visit our help site at help.yahoo.com.

    Thank you,
    Mail Support

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