New Mail
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291 results found
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better backup restore options
Try to set an automatic backup or restore point for mail,contacts and calendar.
Yahoo Mail offers a 7-day restore timeframe for emails. Regardless of how old an email is, if it was deleted within the past 7 days, there’s a chance it can be recovered.
Contacts typically have a 30-day restoration window. If you need help restoring Calendar events, reach out to us through our Help pages or our Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Return My past/present e-mails
I have tried several times to do this. I still do not have e-mail of any kind. At one point I was told that I now use g-mail. Well.... I have never used g-mail and will not use g-mail. I do not care who you have signed up with just return my past/present/future e-mail. I am now going to a friend and sign into the type of e-mail they use as they do not seem to have a problem with it. Glad to no longer be using you. Good Bye. Hope they can get my mail from you.
Sometimes when emails go missing it’s because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.
Thank you!
Mail Support -
Why are my "sent" messages still showing as "draft" even after several minutes????
Why are my "sent" messages still showing as "draft" even after several minutes????
Can you look into this issue as I am now not sure that my messages are going through.If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
pictures
I am not able to see pictures in my email..e.g.
https://mail.yahoo.com/d/folders/1/messages/132528If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
You may also need to check with your ISP to see if they are blocking our images server.
Thank you!
Mail Support -
It is extremely frustrating to be regularly locked out of email for an hour. This is because I use "In Private" browsing when opening emails
I already use 2 factor authentication and I'm regularly asked to "prove I'm not a robot" so that should be plenty of security. Very frustrating Yahoo Mail! I have had to resort to "In Private" browsing, because attachments often fail to load to me email in normal browsing. Here's hoping Yahoo Mail will sort out this problem before I decide to move email provider. Furthermore, it seems to be impossible to contact a customer service person to talk about resolving this issue AND when I try to log it online, it keeps looping me back to the front screen so…
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It would be nice if the spam filtering system would only filter spam
It would be nice if the spam filtering system would only filter spam those messages that you mark as spam and not anything other idiots are marking as spam requiring you to periodically go to your spam folder and mark them as NOT spam.
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I'd like to remove this down arrow in the circle on the bottom right which takes you to the next email, it blocks what I'm trying to read
this down arrow in a circle on the bottom right of the email blocks part of the email I'm trying to read. The arrow takes you to the next email and it is on that one also. how do I remove it?
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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verification on log in to your ****** bug-ridden email is so ******* painful every time!
verification on log in to your ****** bug-ridden email is so ******* painful every time!
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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It took 3 weeks to block 1000 unwanted spam emails. 3 weeks? For a private party?
Filter ALL of the obvious fraudulent spam emails. Simple. If the brand in the subject doesn't match the address; KILL IT.
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The new font is way too small and makes reading my inbox a pain. If we can't change the default font, I'm changing email providers.
If Yahoo doesn't add an option to change the default font settings of the inbox, I'm going to change email providers because the new font is way too small and completely destroys the usability of a website where 99% of the actions are reading.
This feature is unavailable in Yahoo Mail, but the text size can only be changed from your browser settings.
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Why do most of my emails go directly to my TRASH folder instead of my inbox?
99% of my new emails goi directly to my Trash folder instead of to my inbox. What the **** is use is an email program that does that?
If you are not receiving messages or you notice your emails are going to Trash you may want to check your filters. Check out https://help.yahoo.com/kb/SLN15994.html for info on how to check your filters. If you did not set any filters, but they are present, you may want to secure your account
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I'm paying $25 per month for hosting/email, *AND* I have to deal with your ads? Sorry, I can deal with ads on other platforms for free.
Don't place ads on business email that I'm paying for.
Hi there,
To have this investigated and reviewed on the hosting end you would need to contact our Small Business team directly here: https://smallbusiness.yahoo.com/
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I am not receiving any email.
I am not receiving any email.
Not getting the emails you expect is frustrating. Use these steps to identify if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/new-mail-for-desktop/emails-arent-received-yahoo-mail-sln28074.html?impressions=true
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I read and delete emails on my phone using the app. When I look at the email on the computer, the emails are still unread and not deleted.Y?
Yahoo makes it very hard to use the email. When you are going through it on the phone using the Yahoo email app, reading and deleting it, there's no sync on the same email when you use the computer. It's a long chore to redo the same thing and read and delete emails a second time. Fix this problem!
Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from.
Syncing issues between the account and a mail app can cause emails to be moved around oddly. If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.
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send button is gone, give my old classic yahoo back!
You have made it impossible to send an email. Fix or I am gone.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
can't see older emails
Can't see older emails...this is really a problem.
Hi there,
You should be able to access any mail you have not deleted, regardless of the date from an active mailbox. To access your oldest mail, click on “Sort” on the top left of the message list and select “oldest to newest”
Please see the following help article for details on how to search for mail by specific criteria, such as date range or folder:https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html
Thanks,
Mail Support -
I have a big problem with the "New and improved" yahoo mail. I can send and recieve my emails without a problem, but if I want to send an em
I cant send emails with attachments, yahoo mail will not attach documents and it is really annoying. please fix
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Keep in mind too that the entire message size can’t be over 25MB.
Thank you!
Mail Support -
The time on today's e mails are all wrong by a couple of hours or more. What's going on?
You're not interested in improving, I think, because there's no way to reach with a problem.
If the timestamps on emails are off on the web, you can make sure you’ve selected the right timezone in the Settings menu and verify that your computer’s clock is correct.
If you ever have any other issues, you can always reach out to us through our Help pages or through our Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Embedded pictures in my emails stopped showing. Up until a couple days ago, they showed and I haven't made any changes to my system.
All the embedded pictures in my email do not show. Until a couple days ago, they worked. There have been no changes to our system, and my husband's Google email works, but he has the same problem with his Yahoo email.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support
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