New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Mail pro billing

    I want to update my billing info but the link you sent me in the email doesn't work. Help me

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Preview in List message layout

    Have preview available in List Message Layout. Currently cannot see any preview in this mode.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. the bright white is blinding me. I am not going to be able to use this ****!!!

    make the **** bright white that is blinding me go away!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Hi there,

    This help page explains how to change the theme on your page:

    help.yahoo.com/kb/SLN28146.html

    Thank you!
    Mail Support

  4. HOW TO instructions

    I desperately need to change the signature on my outgoing emails, as the information is out of date. However, the instructions I have found to do so don't make any sense. They tell me to click on things which aren't there. For example, "go to settings and click on accounts"... But Accounts is nowhere to be seen.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    To change the signature on webmail go to Settings > More settings > Writing email > Signature

  5. Search. I search for a specific word and I get all sorts of random email that doesn't even have the word in it. It's basically USELESS.

    Search. I search for a specific word and I get all sorts of random email that doesn't even have the word in it. It's basically USELESS

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Creating mailbox with different domain name extension. Using email alias not working.

    You can create an email alias, by going to mail.yahoo.com-Settings-More Settings-Mailboxes-Email alias.

    This solution was not working. Gave me error of "sorry ******.com is unavailable"

    Even though, I can login by using *****@yahoo.com, but no mailbox for "com" only "ca" mailbox.

    Thank you

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. change my email password

    i want to be able to change my email password

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Creating mailbox with different domain name extension.

    I have email address with ".ca" extension and wish to have additional mailbox, same name email address with ".com" extension.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. stop asking to change password every second day

    I’m very disappointed in Yahoo for making this so painful to users - no matter how many communications I ‘m doing to technical support, they not helpful or tell some nonsense.
    So far new Yahoo is “pain in the neck”!

    1. There is no tutoring for new version
    2. So far the only think what Yahoo is doing “care about our safety” by forcing us change password every second day.
    3. None of specialists can help with even simple think.
    4. Setting is not working. It is just show how part of inbox work, “on the left hand side of the page, you will…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. i cant see my Email in my phone what should i do.?

    please send me key to my phone **********

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. where is password, to change password.

    where is password, to change password.
    *************@yahoo.com

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. You've crippled my ability to do email and have wasted hours of my time. I'll switch everything to Google to simplify my life. Thank you.

    Provide an easy way for my to receive and send email through 3rd party apps. I pay, I should get the use the interface I want. No problem though, I'll switch to Google.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    Make sure your settings match these: help.yahoo.com/kb/SLN4075.html If they match, please set up and use an app password. Here’s how: help.yahoo.com/kb/account/sln15241.html Also, enable the “Allow apps that use less secure sign in” account setting. Steps here: help.yahoo.com/kb/account/sln27791.html

  13. move box

    Why is it that when I want to move an email to a folder , the move box changes size causing me to move to either no where or an email I didn't pick? The box gets smaller after you scroll down and unless your paying attention the box won't me email or drops off the screen and sometimes it puts them in a folder you didn't choose. Can you fix that or is there a setting I missed.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. How do I turn off forwarding?

    A long time ago I switched to GMAIL. I had my e-mail forwarded to GMAIL. Like many others i feel it has become unuseable. So now how do turn of this feature?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Responded  ·  Product Support responded

    In order to turn off the auto-forwarding feature click Settings-More Settings-Mailboxes, then click your account, scroll down on the left side menu and delete your forwarding email address.

  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Log In

    Allow me to use (and save) my password to access e-Mail. Sending me a notification requiring me to respond "Yes" on a Yahoo app on my phone is not working nor is it convenient

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. disposable email

    You need to add the ability for a user to delete the entirety of their disposable email address. The instructions for creating a disposable email address are not clear that creating a "base name" is a one-time process, and not something you do each time you create a disposable email address. I have an email address I have had for about 20 years, and you are telling me the ONLY way to change a mistakenly made "base name" is to delete my Yahoo account and make a new one. Very poor.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Verification Code - Using my cell phone #.

    I'm asked this each time I log in, I decline all the time. Today it made me!!! I don't wan to confirm each time I want to log-in. I want this to go back. How can I update this and remove it.

    Also each time I log-in, it asked if I want to stay signed in, I select "NO". When it comes time to log-off, I have to click to no keep me logged-in "again".

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons: https://help.yahoo.com/kb/SLN8923.html?guccounter=1

  19. Password Change Process

    Why is changing a password so hard? I had gotten a notification on my phone saying that someone logged into my account, I successfully removed the person off my account but as I was in the process of changing my password all that came up was "use your email" or "use your phone" to sign in. This is helpful to use but that's not what I wanted. I want to change my password and every time I tried to it doesn't give me the option I'm looking for. I don't want to be linked to that help page either because…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I am getting mail failure one to one ratio.How to change password.Most urgent

    I am realy more up due to failed mailed.I am getting failed mail more than 60%.This is very much troublesome.I though that this problum may be solved by changing pass word but there is no option to change password.When searched on Google it says go to security than you can change but it is not there in security also.
    Kindly help me.
    **.
    *
    *****.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 5 7 9 15 16
  • Don't see your idea?

Feedback and Knowledge Base