New Mail
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448 results found
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I HATE HATE HATE that filters no longer work.
FIX FILTERS
Filters work on a system of position. Filters higher on the list will take precedence over the lower ones. Check out our article on Filters for more info:
https://help.yahoo.com/kb/SLN15994.html
Thank you!
Mail Support -
all my mail is going into trash.. It's not filters. and no one will help unless I pay for pro.. what a scam!
all my mail is going into trash.. It's not filters. and no one will help unless I pay for pro.. what a scam
Hi there,
If you are certain the rules in your filters are not causing this, please change your password immediately. This will secure your account and ensure hackers are not downloading your mail as it arrives and sending it to thrash. Please see the following article on securing your account:
https://help.yahoo.com/kb/sln2090.htmlIf you have secured your account and you find your mail is still going directly to Trash, please review the POP settings of any Third party email clients you may be using, such as Outlook or Mac Mail. Certain settings may see your mail deleted on the Yahoo side it when it’s downloaded on the client side. You may need to review these settings via the third party client support site.
Please note that this is a feedback forum, so our ability to provide support for issues such as this is limited. A far better channel for you to…
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Fix the app/two step verification. Repeatedly the codes provided did not work in the apps. OVER AND OVER. Might be time to leave Yahoo
I’ve been trying to log in repeatedly on my iPad IN THE APP. I’ve used text to phone and code sent to third-party email address and nothing works. I must have tried a dozen times. I’m finding the experience very frustrating.
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Get rid of the sign in key garbage.
Get rid of this blasted sign in key it's stupid to have to use my phone to be able to get into my account on my pc I hate it and I know others do too. I have asked you to remove it from my account so I can get back into my email like it used to be but obviously you people are to stupid to do as a user ask what **** part of I hate this do you not understand and please put things back the way they were. I don't see how that is so hard…
To turn off Account Key, just follow the steps in this link:
https://help.yahoo.com/kb/account/sln25921.html
Thank you!
Mail Support -
Filters do not work very often.
The filters do not work very often. I have created multiple versions for some emails and they still keep showing up in my inbox. Even ones I created a long time ago only work occasionally. Why is this so hard?
Often times, filters won’t work because they are too specific, or too broad. Double check your filter parameters to make sure you aren’t being too precise or too vague.
Also, keep in mind that filters work on position: filters at the top of the list will take priority over lower ones. Our Spam filters also override any filters on the account, so if something is deemed to be Spam, it will ignore filters on the account and go there.
https://help.yahoo.com/kb/SLN15994.html
Thank you!
Mail Support -
The option to return to classic mail does not work, how bout FIXING it
A box is displayed to switch or cancel effort, however, only the cancel option is active
Hi there,
In order to switchback, you must first enter some text in the feedback box. This is to help us better understand why you’d like to switchback. Once you enter text (it can even be jobberish if you don’t want to specify, the switchback button will be activated.
Note also that you can sort by sender in New Mail, but you must first turn off conversations. Once you turn of conversations, the “Sender” option will appear under the Sort dropdown.
This help page explains how to disable conversations:https://help.yahoo.com/kb/new-mail/sln28055.html
Thanks,
Mail Support -
Dear Yahoo Family, All of my emails have disappeared from my inbox. Please help, I have lots of important emails that I need to reference
Dear Yahoo Family,
All of my emails have disappeared from my inbox.
Please help, I have lots of important emails that I need to reference right now.
I haven't deleted them by accident, they have just disappeared!
Urgently restore all my mails.
If any of your emails have been deleted or gone missing in the last 7 days, you can submit a restore request and we’ll do everything we can to try to recover your lost messages. Here's how: https://help.yahoo.com/kb/SLN2552.html
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Yahoo Mail Plus lets you block up to 500 domains while your subscription is active. Block domains by using the Settings view in Yahoo Mail. Once you block a domain you will also be unsubscribed from the brand.
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Forgotten to change phone number but won't let me change it.
I would like to change my phone number but it won't let me. It won't allow to change it, because I don't have the old number anymore and had forgotten to change it before I lost the old number.
You can use a desktop computer to send the Account Key to your alternate email address. You can find additional info in this help article: https://help.yahoo.com/kb/account/SLN25921.html
Once you are signed in, change the phone number on the account by following the steps here: https://help.yahoo.com/kb/SLN2058.html
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Please remove the new version. It ask for new password everytime I try to login.
Otherwise i will convert to gmail.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Cannot block spam because your block changes the spam email address and inserts a % instead of @. No quality control at Yahoo.
Cannot block spam because your block changes the spam email address and inserts a % instead of @. No quality control at Yahoo.
Currently, you can’t block domains in New Mail. Since spammers use so many different addresses to send junk, it’s best to mark these emails as Spam rather than trying to block every domain. This helps our system block these emails better in the future.
Our Spam filters override any filters on the account, so if something is deemed to be Spam, it will ignore filters and blocked addresses on the account and go there.
Thank you!
Mail Support -
Help me out here, My password was phished and getting clear instructions to change my password is impossible to find.
Why do you hide info to change password. When will you learn? I guess you feel compromised accounts is just a feature of the platform!
You can follow the steps in this article or go to our Help pages to get help resetting your password.
https://help.yahoo.com/kb/SLN2047.html
Thank you!
Mail Support -
Stopping **** invites from yahoo groups
I keep getting invites from Yahoo Groups that are clearly **** related. I have changed the settings on my Yahoo Groups to never receive email invitations, and put a filter or "yahoogroups.com" to put them straight into my spam folder but they still come through. What the *, Yahoo? Stop allowing * to be emailed to me though one of your products!
Double-check that you’re filtering the correct address. If so, please post your issue on our forums:
Thank you!
Mail Support -
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I HATE that I can no longer simply sign in to my Y mail account!!!
Go back to the old way...
The best way to sign into Yahoo Mail is through the Mail icon the main yahoo.com page or going to https://mail.yahoo.com directly.
Thank you!
Mail Support -
Cannot create disposable email address BASE NAME for domain .co.in
Users with domains other than .com are unable to create a disposable email address BASE NAME. It keeps on saying not available for n number of suggestions which come up. Any of which you click will return back as not available.
When creating a new basename, make sure there are no capital letters or special characters in the name. Otherwise, if you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Keep in mind that that new addresses will be created as .com.
Thank you!
Mail Support -
Disposable addresses
Recently I have tried to add disposable addresses to my account. However the account software has changed my default email address from pns2sw-??.co.uk to pns2sw-??.com. If I use that then when I try to send a mail to that address it does not appear in my in box. I would like to return to using the .co.uk address, but I cannot find a way to do this.
We no longer offer location-specific domains. All new addresses, including disposables, are created as .com.
Thank you!
Mail Support -
Why does my mail account become Chinese version? It was used to be English!
Can you change it back to English?
Languages on accounts are determined by where the account was registered. If your language changed suddenly from one thing to another, contact us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
cox.net
Cox has moved all its email services to Yahoo which could be a great thing. My main issue is that now the only way I can get my emails from all 6 of my Cox addresses in one inbox is blocked because I don’t want to pay 5 dollars for each account so that I can forward them to one in box at Yahoo.com that I have used for a few years now (which may not be possible anyway due to cox.net address). I don’t mind paying the five dollars a month for the original Yahoo account to take advantage…
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it?
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PLEASE allow to restore the interface to English, and left-to-right writing!!! The NEW geography-based settings are HORRIBLE!!
I live in an RTL language country - Hebrew, Arabic, etc. PLEASE PLEASE allow to restore the interface to English, and left-to-right writing!!
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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