New Mail
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315 results found
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The option to return to classic mail does not work, how bout FIXING it
A box is displayed to switch or cancel effort, however, only the cancel option is active
Hi there,
In order to switchback, you must first enter some text in the feedback box. This is to help us better understand why you’d like to switchback. Once you enter text (it can even be jobberish if you don’t want to specify, the switchback button will be activated.
Note also that you can sort by sender in New Mail, but you must first turn off conversations. Once you turn of conversations, the “Sender” option will appear under the Sort dropdown.
This help page explains how to disable conversations:https://help.yahoo.com/kb/new-mail/sln28055.html
Thanks,
Mail Support -
Yahoo Mail Plus lets you block up to 500 domains while your subscription is active. Block domains by using the Settings view in Yahoo Mail. Once you block a domain you will also be unsubscribed from the brand.
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Forgotten to change phone number but won't let me change it.
I would like to change my phone number but it won't let me. It won't allow to change it, because I don't have the old number anymore and had forgotten to change it before I lost the old number.
You can use a desktop computer to send the Account Key to your alternate email address. You can find additional info in this help article: https://help.yahoo.com/kb/account/SLN25921.html
Once you are signed in, change the phone number on the account by following the steps here: https://help.yahoo.com/kb/SLN2058.html
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Please remove the new version. It ask for new password everytime I try to login.
Otherwise i will convert to gmail.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Cannot block spam because your block changes the spam email address and inserts a % instead of @. No quality control at Yahoo.
Cannot block spam because your block changes the spam email address and inserts a % instead of @. No quality control at Yahoo.
Currently, you can’t block domains in New Mail. Since spammers use so many different addresses to send junk, it’s best to mark these emails as Spam rather than trying to block every domain. This helps our system block these emails better in the future.
Our Spam filters override any filters on the account, so if something is deemed to be Spam, it will ignore filters and blocked addresses on the account and go there.
Thank you!
Mail Support -
Help me out here, My password was phished and getting clear instructions to change my password is impossible to find.
Why do you hide info to change password. When will you learn? I guess you feel compromised accounts is just a feature of the platform!
You can follow the steps in this article or go to our Help pages to get help resetting your password.
https://help.yahoo.com/kb/SLN2047.html
Thank you!
Mail Support -
Stopping **** invites from yahoo groups
I keep getting invites from Yahoo Groups that are clearly **** related. I have changed the settings on my Yahoo Groups to never receive email invitations, and put a filter or "yahoogroups.com" to put them straight into my spam folder but they still come through. What the *, Yahoo? Stop allowing * to be emailed to me though one of your products!
Double-check that you’re filtering the correct address. If so, please post your issue on our forums:
Thank you!
Mail Support -
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I HATE that I can no longer simply sign in to my Y mail account!!!
Go back to the old way...
The best way to sign into Yahoo Mail is through the Mail icon the main yahoo.com page or going to https://mail.yahoo.com directly.
Thank you!
Mail Support -
Stop making changes that force things on people
Block addresses no longer works and viewing raw messages only works if you open the email. The whole point to viewing the raw message is to track who the email is coming from WITHOUT OPENING IT!! If it is spam than the spammer knows you opened the email. HOW CAN YOU IMPROVE? Stop forcing things on people!!! As you can see by all the feedback, few people wanted these changes you have imposed against the will of the people.
Hi there,
To view the raw message without opening the mail, check the box next to the message you wish to view, then click on the ellipsis (three dots) at the top of the message plane (next to “Spam”. From the dropdown menu, select “View raw message”.
Thanks,
Mail Product Support -
Cannot create disposable email address BASE NAME for domain .co.in
Users with domains other than .com are unable to create a disposable email address BASE NAME. It keeps on saying not available for n number of suggestions which come up. Any of which you click will return back as not available.
When creating a new basename, make sure there are no capital letters or special characters in the name. Otherwise, if you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Keep in mind that that new addresses will be created as .com.
Thank you!
Mail Support -
Disposable addresses
Recently I have tried to add disposable addresses to my account. However the account software has changed my default email address from pns2sw-??.co.uk to pns2sw-??.com. If I use that then when I try to send a mail to that address it does not appear in my in box. I would like to return to using the .co.uk address, but I cannot find a way to do this.
We no longer offer location-specific domains. All new addresses, including disposables, are created as .com.
Thank you!
Mail Support -
Why does my mail account become Chinese version? It was used to be English!
Can you change it back to English?
Languages on accounts are determined by where the account was registered. If your language changed suddenly from one thing to another, contact us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
blocking unwanted emails
I recently provided my email address as part of a consumer response, and now I find my email is being routinely spammed daily by fictitious email addresses. These emails are coming from addresses where a valid email address has been hijacked, and the "new" user has simply placed an additional part in the address. Such as Joe.Blow@vresp##.amazon.com or Donotrespond@vmail##.infonet.net. Can you restore the use of the * as a wildcard identifier so I don't have to individually block all these? As in @vresp.. or @vmail... This used to work, but it is no longer recognized…
Hi there,
Thank you for the feedback. We will that this into consideration on future updates,
In the mean time I would suggest mark these emails as “spam.” This will tell our internal filters to block then before they arrive.
Yahoo Product Support
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how about letting us BLOCK domain's
how about letting us BLOCK domain's like "eadmitberry.com" instead of the whole email address of "newletter@eadmitberry.com"
Hi there,
Thank you for the suggestion. I will be sure to pass this along to our product team for future consideration.
Yahoo Support
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Is there a setting to notify me when a recipient opens an email?
Is there a setting to notify me when a recipient opens an email?
Hi there,
Thank you for your question. This feature is not available, as some users are concerned about its impact on their privacy.
Thanks,
John -
Deleting email alias not working.
Clicking "Remove alias" is broken, it just closes the modal. Refreshing shows the alias not deleted. No error message no nothing, just closes.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If this issue persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
I HATE this (yahoo) mail with a passion... no matter WHAT I do EVERYTIME I have to get a key in order to sign in. WHAT DO YOU NOT UNDERSTAN
STOP ASKING ME TO GET A KEY EVERYTIME I WANT TO CHECK MY EMAILS ....ENOUGH JUST STOP...I HATE THIS (YAHOO) MAIL. WHY DO I NEED TO SIGNIN EVERY TIME . I have asked to remain signed in (as it's MY computer) RECOGNIZE ME ALREADY & STOP insisting I "get a key" to sign in
If you’re seeing a prompt to get a code each time you log in, you may need to turn Account Key off:
https://help.yahoo.com/kb/account/sln25921.html
Thank you!
Mail Support -
"blocked addresses" in "Security and Privacy" settings got lost after op in spam folder
In spam folder, there is an option to block senders after selecting all the spams. But previous saved blocked addresses is gone after the operation.
That is, the previous blocked addresses are all discarded, there are only the newly added ones.
Emails in the Spam folder are not affected by the Blocked Addresses filter. Once an email is classified as Spam, it will go there regardless of any settings on the account. Our Spam filters take precedence.
Thank you!
Mail Support -
Incorrect Personal Information
The date of birth on my account is incorrect. Kindly provide a means so that it can be edited. It would be nice if I can be contacted for this to be edited to reflect my correct date of birth.
For security reasons, it isn’t possible to update or change the date of birth listed on your Yahoo account, even if you entered it incorrectly when you first registered your account. You’ll need to open a new account if you’d like your account to reflect your accurate info.
Thank you!
Mail Support
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