New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. LOss of emails continues even w/ older format. Kept old format worked better for me. Restore or report mechanism needed.

    Lost emails since 2017. Lost emails continued after format changes. Kept original format. Since 2019, as I get running out of room messages, now more issues in folders and contents disappearing are unsatisfactory. Since 2020, security issue msgs seem to be more present. What can yahoo do to improve and secure its operations?

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  2. WRONG PHOTOGRAPH ON AUTO GENERATED CARD

    When I put my cursor over my email address it shows an auto generated card with a photograph. I've no idea who this is, but it is definitely NOT ME.
    PLEASE CHANGE THIS

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    20 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    In order to protect all users, we temporarily block sending on accounts that are flagged with spam-like or suspicious sending habits. If you’re seeing “suspicious activity detected” or “account temporarily blocked from sending messages”, you’ll still have access to your mail and receive messages while you wait for the hold to expire. More info here: https://help.yahoo.com/kb/SLN3406.html

  4. authentication

    Your two factor authentication is very busted. firefox gets into a loop. I need to switch to chrome after authenticating. Need to clean up cookies in the browsers, etc...and then start all over...

    FIX THIS.

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  5. Troubles downloading and printing on Mac

    I can't download nor printing using Yahoo webmail with Safari on OSX. Please advise.

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  6. Wrong Years on search results

    When searching mail - by Starred, sent, etc., the returned list is in year groups, but each group has the WRONG YEAR as its header. My 2019 emails are headed 2018; 2018 mails are headed 2017 and so on. Shouldn't be hard to fix.

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  7. Errors management

    Enable file download please. Since a week or so this does not function.

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  8. ios upgrade deleted my emails - Mar 2020 ?

    30 Mar 2020 - My family shares an icloud account and my husband just upgraded his iPhone to iOS 13.4, last week then his iWatch to 6.02 (?) a few days later - and suddenly yahoo emails are gone?!?! They are not in Trash, not in Draft, not anywhere. Ironically emails that are in subfolders are still there. We blindly rely on your service, but please help find these emails from 3/29/2020 and earlier.

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  9. not all emails arrive

    Not all the emails arrive!
    what kind of a mail service are you?
    even if you think it's Spam, i want to see it the Spam directory.

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  10. Mail list

    Mail list

    make my mail lists ie Inbox stop jumping left and right for no reason

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  11. images

    Images within mails are taking forever to load, and nothing can be done in the meantime...

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  12. link

    If I send a plain text message with a single line, which is a web link, a blank message will be sent. If I would think that this webmail cannot be worse, it always underperforms itself...

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  13. CANT RECEIVE EMAIL

    I used domain yahoo.com to sign in. But after signing in, my domain changed to yahoo.com.vn so I could not recieve any email. How can I change the domain back to yahoo.com to recieve email ?

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    Yahoo usernames are unique, meaning regardless of the domain, your username stays the same. However, you need to add the correct email address (the one you first registered at Yahoo.com) to social media sites or other companies, with the correct domain in order to receive their emails.

  14. message sent and received a different text content

    I sent an email to my colleague and the text she received was not the one I wrote. She received additional words in the text. Why is that?

    This was very disturbing, made my message be hard to understand.
    It also got me worried. I am wondering now if using yahoo email is safe.

    The email was sent from my phone, Android system, Yahoo mail app.

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  15. search ui

    when I search in Chrome, as I type new characters, the UI center moves to the left. So, I don't see what I'm typing

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  16. Emails do not appear in inbox on the app or on pc for hours after they are sent

    Emails that are sent to me sometimes take hours to appear in my inbox!

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  17. email search function not working

    search function not working! So annoying will only show the last 10 emails for a search term arrrrrgggggghhhh! it's been like this since september 2019! Why have you not fixed this bug. it used to show months of emails so you could find what you were looking for.
    **** I'm going to change my email to gmail sick of this time wasting to try find my email history. AAAAAAAhhhhhhh

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi,

    Thanks for reaching out. Our product team let us know they fixed the issue with mail search for your account. However, if you continue to experience issues please contact us back.

    Sincerely,
    Yahoo Product Support

  18. Can't send email bcause system thinks it's spam

    Can't send email or reply because system thinks it's spam, gives me a message and keeps putting it in my draft folder. I tried on laptop, tablet & iPhone to no avail. This started about 1 Oct.

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    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists, we recommend trying another browser.

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