New Mail
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WHY ARE YOU EMPTYING MY DELETED ITEMS AFTER ONLY 10 DAYS
It's 9th September. I tried to go back into my deleted items and re-look at an email from 28th August and it's GONE. WTF. When did you suddenly start doing this. Please restore my deleted items until I decide to delete them or at least don't rip out deleteds from the last day of the month on the first of the next month. This is ****. I just re-read an email in my Microsoft LIVE email account from 11th Jan 2021. Are these stupid decisions made by little kids?
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days. -
retrieve old emails from trash
why would you automatically delete emails that are sent to the trash? I am in search of an important email from march and I cannot see any emails in my trash past July 1. How can I retrieve an old email that I put in the trash, but that I did not delete from the trash?
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
- Trash deletion frequency – Trash is deleted after 7 days.
-Spam deletion frequency – Spam is deleted after 30 days.
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Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?
Does anybody know how to arrange that when a recipient has read your email, some "tick" or other sign appears in your "sent" message?
Hi there. Yahoo Mail does not provide a “read/return receipt” feature. To confirm that your recipient has received and/or read an important message, we suggest asking them to confirm receipt by sending you a reply. More info here: https://help.yahoo.com/kb/email-receipt-yahoo-mail-sln3386.html
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Received yahoo! emails being placed in sent folder but I didn't send them?
Received yahoo! emails being additionally placed in sent folder but I obviously didn't send them 'cause they've only been only received...
Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised: https://help.yahoo.com/kb/recognize-hacked-yahoo-mail-account-sln2090.html
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QUIT DELETING MY TRASH!!!! I will do it MYSELF - I often refer back to deleted items
QUIT DELETING MY TRASH!!!! I will do it MYSELF - I often refer back to deleted items
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days. -
Please restore my emails
All the emails in my sent folder have disappeared overnight. Please restore them as the history they contain goes back more than 20 years. I have not deleted anything from my sent items. I have tried to report this issue by submitting a request, but there is no way to explain the specifics. Please help, my emails are important to me. Thank you.
Hi there! Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
Hope this helps!
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Emails deleted
Everything is gone... all gone... all the love letters from my to-be-husband... emails from my now-deceased mother... a decade or more of my life... deleted.
And no warning, no restore options... just purged. Why do this with no notice?
I stayed loyal through all these years, even when everyone said Gmail was infinitely better. I hated the inbox makeover, but still stuck with Yahoo.
Now this? It's the last straw.
Google may be an evil monopoly, but Yahoo deserves to go out of business for this.
Hi there! Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
Hope this helps!
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i lost one of my folders
yahoo help keeps giving me my lost emails. who can help?
If any of your emails have been deleted or gone missing in the last 7 days, submit a restore request and we’ll do everything we can to try and recover your lost messages. Here’s how: https://help.yahoo.com/kb/recover-lost-deleted-emails-sln2552.html
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What happened to spam? None in days. Some good mail goes there too.
Why is there no spam email? None in over a week. How can I be sure no good emails are going there when it doesn't come anymore?
If you find emails in your Spam folder that don’t belong there, you’ll need to mark the messages as "not spam’. Here’s how: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
Also, sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you’ve created to make sure your messages are correctly organized: https://help.yahoo.com/kb/filters-organize-yahoo-mail-sln28071.html
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Sort by size would be a great addition
Sort by size would be a great addition
Hi there,
Thank you for the feedback. We will be sure to pass this along to our Product Team for review and future consideration in new releases.
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You win - I cannot work with this ****** client any longer - Yahoo Mail sucks the life out of me
I give up - you win. You lose a customer. I've been using Yahoo Mail for 15 years .. and every year you guys ***** around with it and make it worse. I see hundreds of messages telling you how badly you rmail system sucks - and you do nothing
I just lost 2000 messages because your "Move" option does not move anything - and your "Delete" option does not move messages to the Trash. I don't know WHERE moved or deleted messages go but it is NOT to a chosen folder or to Trash
I will next try to…If you have recently lost mail within the last 7 days, you can request a mail restore. More information can be found here:
https://help.yahoo.com/kb/new-mail-for-desktop/recover-lost-deleted-emails-sln2552.html
Thank you!
Mail Support -
spam folder in yahoo android app has disappeared
in the app (android), the spam folder can not be accessed: proposed folders are
- inbox
- draft
- sent
- archived
- binbut no spam folder
it is MANDATORY to get this folder accessible , to check sometime if importatn mailed have not been moved to spam
Please try uninstalling and reinstalling the app. If the issue persists, please send a feedback directly from the Yahoo Mail App: tap on your profile image on the top left corner > Give Feedback.
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get it to work today - disappearing read email in Outlook and....
Sorry if this is the wrong place but I can't find a means to supply feedback to Yahoo though I have already to Microsoft. Below is a copy of what I have sent to Microsoft. It started on Tuesday the 22nd..
"Outlook 2016 and ymail - mail downloaded read then disappears from client and server.
I'm having some serious problems with my Ymail email. After downloading and reading them they disappear from my inbox in Outlook AND via webmail...I use IMAP, no filtering, no mail forwarding, only one mail rule in Outlook and it is not to blame, there…
The issue should be fixed. If you’ve verified that your account is working outside of the app and you’ve checked the other possible solutions, then there’s something wrong with the app you’re using. The app manufacturer may have additional troubleshooting steps to try. Alternatively, you can use a different third-party email app.
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This morning, Wed 10/9.....emails won't go into folders
I've tried dragging. I've tried assigning. I refresh the page, and try again. My goodness. A NEW ISSUE that Yahoo hasn't had in 20 years is now present. What a mess. But, tell you what, keep on messing with the app and the new logo. That'll make your customers happy. Yep. No doubt.
Please clear the browser cache and cookies. If the issue persists try using a different browser.
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SPAM
Since Yahoo has the habit of flagging my legit mail as spam (50% of what get flagged as spam is not), I need to know when I have new items in my spam folder. The IOS app does not let me view the SPAM folder anymore. It is is new change. You need to let users view the SPAM folder on the app.
Please download the Yahoo Mail app or use a desktop computer browser to access your mail.
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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My yahoo.com email account is not functining properly. The checkboxes are not responding
My yahoo.com email account is not functining properly. The checkboxes are not responding
Please clear the browser cache and cookies. Make sure you have the most updated version of the browser and if the issue persists, please try using a different browser.
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Yahoo Mail for iPad OS 13.1.1
I just upgraded my iPad OS to 13.1.1, and I no longer have access to my folders. I only see the inbox, with no visible way to get to the folders. I've clicked on every available button with no luck.
Please try uninstalling and reinstalling the app.
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When I forward an email, the original automatically goes into the "Trash" folder. I want the original email to stay in my "Inbox" folder.
When forwarding an email, the original goes into "trash." The original email should stay in the "Inbox."
Please try using a different browser. If the issue persists, make sure you do not have a certain setting on a third party email app.
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Every time I click on an item in my inbox, you move away from it
I think you need to have your folks actually try using your e-mail. Am tired of trying to select items, then I cannot even see what I selected, since obviously know better as to what I am thinking. I am seriously looking for a new email service, since yours basically ****
Please try some basic troubleshooting by following the steps in this help article: https://help.yahoo.com/kb/SLN2891.html
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Why can't I move my subfolders to another folder in my Yahoo mail?
Why can't I move my subfolders to another folder in my Yahoo mail? Is this option no longer available because of Yahoo helping Hillary when she tried to delete all of her emails?
Thank you for your feedback. You can move the emails inside subfolders in to another folder but you cannot move the entire subfolder to another folder. Check this article: https://help.yahoo.com/kb/sln28065.html
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