New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. For password or sign-in feedback or suggestions, click here.
  4. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. emails gone

    I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.

    I hope yahoo will be able to resolve this matter.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    273 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  2. MISSING EMAILS!!!!!!!!!!

    I am missing a very specific email I am trying to locate. The new format only says I received an email in July 2018. WHERE IS IT THE EMAIL?!?!?! I NEED IT!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    95 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  3. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    14 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    33 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please make sure the "block senders" actually works. I have blocked (and deleted) many spam emails and I continue to receive them.

    Please make sure the block senders works and blocks and deletes the emails it is supposed to. Mine has not worked and I continue to receive spam from many senders.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    18 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    When blocking an address, make sure that it is 100% the same as the sender when adding it in the Settings. Keep in mind that messages already being filtered to Spam can’t be blocked, as our Spam filters take precedence over any filters or settings on the account. If you mark an email as Spam and it keeps coming in, verify that the sending address isn’t different. If it’s the same, let us know via the Help pages or our forums:

    https://forums.yahoo.com

    Thank you!
    Mail Support

  6. i DO NOT WANT MAY YAHOO MAIL CONNECTED WITH FACEBOOK, AND NO NOTIFICATIONS FROM FACEBOOK

    I GET TOO MANY NOTIFICATIONS FROM FACEBOOK IN MY YAHOO MAIL,I SUGGEST TO HAVE THOSE TWO ACCOUNTS SEPARATE ,WITH NO CONNECTIONS

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  7. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  8. Horrible

    return old format. this format is horrible

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  9. just return me to my old format please and thank you

    i absolutely loved the old format. Guess I'm not tolerant of change.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  10. important emails from registered email ID going to spam

    Important emails from email IDs that are registered are going to spam causing very serious issues for me. Please ensure that people who email me / whom I email often are not marked as spam IDs irrespective of the content. This is a very serious issue.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  11. yahoo supports scam emails!!!!!!!

    Scam emails. Stop supporting emails .Why do yahoo allow the obvious scam emails into mail box

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  13. email gone

    so i had a email account with yahoo for gaming had it for over 10 years close to 15 i took a break came back bout 8 months later now and the email is gone?How can u just delete my yahoo account?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  14. Here's a new idea. Treat every customer as though they are your only customer. I need help!!!

    Treat every customer as though they are your only customer. I need help!!! You do not have any 'conversations/threads' posted on the internet at all.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bring back option to delete individual messages

    Yahoo! Mail used to have a feature that allowed us to delete specific messages in an conversation. There is an option under each message to "Delete Message," but clicking this deletes the entire conversation. It's impossible to delete individual messages anymore, so now my conversations are growing in length and clutter. Please bring back the option to delete individual messages. It was a great organization tool.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2-Step Verification methods are no longer viable; how can I delete the verification requirement on Yahoo! Mail?

    Include a segment where users can ask questions, of which Yahoo!Mail STAFF will actually answer us! I've looked ALL over to find answers on my own & continually hit dead ends.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  17. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    The “Unsubscribe” folder is from a feature we offered long ago. To unsubscribe from emails now, you’ll need to click the “Unsubscribe” link from within the message itself.

    Thank you!
    Mail Support

  18. I am receiving so many emails from the diffrent diffrent companis which are nonrelevant to me can you stop such type of mails ?

    Please mark non relevant mails to the spam for example related to jyotis, insurance companies mails, other advertising mails etc.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    If an unwanted email comes into your Inbox that you signed up for, but just don’t want, it’s best to Unsubscribe from that mailing list. If the email is spam, mark it as such using the Spam button in Yahoo Mail.

    Thank you!
    Mail Support

  19. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  20. Yahoo! Help - @Yahoo! Support Primary Yahoo / Inbox @Yahoo! Synchronizing Service Teams <nahetx@comcast.net> To: customer_services2018@yah

    Yahoo! Help - @Yahoo! Support
    Primary Yahoo
    /
    Inbox

    @Yahoo! Synchronizing Service Teams nahetx@comcast.net
    To:
    customer_services2018@yahoo.com

    Aug 26 at 5:45 AM

    Dear Member,

    Your mail account will be remove in response to a complaint received by our administrator. According to user provision 16.3 of Terms and Conditions. Kindly confirm your account is still active and in use by clicking the validation link below:

    @Yahoo! Authentification-account-activate-now/
    what is this???? looks Fishy to me!!!!!!!!!

    Sincerely,
    Mail Service.
    ©Yahoo 2018 Mail Service Inc. All Rights Reserve

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5
  • Don't see your idea?

Feedback and Knowledge Base