New Mail
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125 results found
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emails gone
I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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MISSING EMAILS!!!!!!!!!!
I am missing a very specific email I am trying to locate. The new format only says I received an email in July 2018. WHERE IS IT THE EMAIL?!?!?! I NEED IT!!
You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
https://help.yahoo.com/kb/SLN2552.html
Thank you!
Mail Support -
ust return me to my old format. thank you..... please
go back to old format
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Hi there,
This help page explains how to disable/enable conversations:
https://help.yahoo.com/kb/new-mail/sln28055.html
Thank you!
Mail Support -
Please make sure the "block senders" actually works. I have blocked (and deleted) many spam emails and I continue to receive them.
Please make sure the block senders works and blocks and deletes the emails it is supposed to. Mine has not worked and I continue to receive spam from many senders.
When blocking an address, make sure that it is 100% the same as the sender when adding it in the Settings. Keep in mind that messages already being filtered to Spam can’t be blocked, as our Spam filters take precedence over any filters or settings on the account. If you mark an email as Spam and it keeps coming in, verify that the sending address isn’t different. If it’s the same, let us know via the Help pages or our forums:
Thank you!
Mail Support -
i DO NOT WANT MAY YAHOO MAIL CONNECTED WITH FACEBOOK, AND NO NOTIFICATIONS FROM FACEBOOK
I GET TOO MANY NOTIFICATIONS FROM FACEBOOK IN MY YAHOO MAIL,I SUGGEST TO HAVE THOSE TWO ACCOUNTS SEPARATE ,WITH NO CONNECTIONS
Hi there,
This article explains how to unlink social media accounts from your Yahoo account.
https://en-global.help.yahoo.com/kb/new-mail-for-desktop/sln25582.html
Thanks!
Mail Support -
Blocked addresses
The limit of 1000 blocked address should be increased to unlimited. I am getting tons of spam unwanted mail everyday and I have almost reached the limit 1000 or give me an alternative solution.
Spammers are constantly evolving their practices and blocking their email addresses does not help, as they are mostly sending emails from spoofed addresses or they send the same content but from different email addresses, which makes it look like they are coming from the same email address. Marking them as Spam teaches your personal filter to recognize them as Spam. I'm sorry there is no quick fix for this issue!
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Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Horrible
return old format. this format is horrible
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
just return me to my old format please and thank you
i absolutely loved the old format. Guess I'm not tolerant of change.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
important emails from registered email ID going to spam
Important emails from email IDs that are registered are going to spam causing very serious issues for me. Please ensure that people who email me / whom I email often are not marked as spam IDs irrespective of the content. This is a very serious issue.
To learn more about why emails to go Spam, check out our Tips and Tricks post on the subject:
Be sure to use the Spam/Not Spam buttons in the web and app to make help the filtering process.
Thank you!
Mail Support -
yahoo supports scam emails!!!!!!!
Scam emails. Stop supporting emails .Why do yahoo allow the obvious scam emails into mail box
Check out our Tips and Tricks post for any emails go (or don’t go) to the Spam folder:
Thanks!
Mail Support -
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If you are missing email, please file a restore request:
https://help.yahoo.com/kb/new-mail/recover-lost-deleted-emails-sln2552.html?impressions=true
Thank you!
Mail Support -
How come I cannot sort email by sender?
I do not have the option to sort emails via SENDER or by SUBJECT. Other people with yahoo email accounts can, how come I cannot??
Thank you. -
So much mail going into Spam
In the last few days/weeks, Yahoo is sending perfectly legitimate emails (even replies to emails from me) into the Spam/Junk folder. Why is this happening? I am missing very important emails. Even when I mark the email as not spam, subsequent emails still go into spam.
A friend of mine has noticed this too.
It is very frustrating and never happened before. In fact, Yahoo was probably the best at handling Spam and real emails.Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.
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email gone
so i had a email account with yahoo for gaming had it for over 10 years close to 15 i took a break came back bout 8 months later now and the email is gone?How can u just delete my yahoo account?
Depending on your account’s history, it’s possible for it to be removed from Yahoo and become inaccessible. You can always sign up for a new Yahoo account, just keep in mind that your old Yahoo ID may not be available for you to use. These actions can result in an account being deleted: https://help.yahoo.com/kb/SLN2018.html
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Here's a new idea. Treat every customer as though they are your only customer. I need help!!!
Treat every customer as though they are your only customer. I need help!!! You do not have any 'conversations/threads' posted on the internet at all.
For assistance, go to our Help pages or to our Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Bring back option to delete individual messages
Yahoo! Mail used to have a feature that allowed us to delete specific messages in an conversation. There is an option under each message to "Delete Message," but clicking this deletes the entire conversation. It's impossible to delete individual messages anymore, so now my conversations are growing in length and clutter. Please bring back the option to delete individual messages. It was a great organization tool.
You can disable Conversations mode to view emails separately:
https://help.yahoo.com/kb/sln15878.html
Thank you!
Mail Support -
Where is the "Unsubscribe" folder in my Inbox, please? I would like to unsubscribe some emails automatically. Thank you.
I would like to get an answer to the above. Thank you.
The “Unsubscribe” folder is from a feature we offered long ago. To unsubscribe from emails now, you’ll need to click the “Unsubscribe” link from within the message itself.
Thank you!
Mail Support -
2-Step Verification methods are no longer viable; how can I delete the verification requirement on Yahoo! Mail?
Include a segment where users can ask questions, of which Yahoo!Mail STAFF will actually answer us! I've looked ALL over to find answers on my own & continually hit dead ends.
You can edit your verification options through the Account Info page:
https://help.yahoo.com/kb/SLN2058.html
Thank you!
Mail Support
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