I have a good connection with my provider but why don't you ask your customers if they want change??? This one sucks!
Seriously? Who's idea was this? Can't you read and see that people are extremely unhappy with whatever you have come up with that it doesn't work?? Why don't you ask us if we want a change? If it aint broke then don't "fix" it! comes to mind.
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Janice commented
I agree!......NOT happy.........