Yahoo Mail Pro not remembering contacts...
We have been paying you for Yahoo Mail Pro. There is one contact that we email several time per week. I used to be able to just enter the first letter of their name, then the email address would show up. Now it does not do that.
I am really tired of having to type out their email address EVERY SINGLE TIME I send an email to them. Get this fixed NOW.
Also, we are supposed to have easy access to Yahoo Mail support, yet it doesn't exist. Whenever I try to connect to a specialist, it routes me back to the first page to select an option. Pure genius, Yahoo. Either fix it, or we will cancel our annual subscription.
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michele moses commented
you can speak to an actual tech at......accounts.tech@cc.yahoo.com however, as you know they're pretty helpless. but at least one can yell at an actual person.
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Don Clark commented
Still waiting for this to be fixed. Hotmail shows me my contacts when I enter the first letter of the email address in the To line - your system keeps showing me people I have not emailed and NONE of the people who get emailed regularly. Your system sucks.