keeps deleting emails that I haven't read
When going through my emails I always mark as read before deleting them. Have noticed more and more emails being sent to trash that I haven't read, but have seen in my inbox. No idea how they are getting there. Really frustrating as I have to go through my inbox and trash folders just to make sure I've not missed anything. Will have to move to Outlook. They don't seem to change format ever 2 minutes and I don't have this issue there
Please check the filters on the account to make sure there isn’t one set up that might make your emails go to the trash folder: https://help.yahoo.com/kb/SLN15994.html
In case you do not have any incoming mail filters set-up on your Yahoo account, please check the incoming mail filters, and junk mail filter, in the mail applications that you are using (e.g. Outlook, Mac Mail, Windows Mail, Thunderbird, mobile email application).
15 commentsComments are closed
I have valid contacts in my contact list that constantly have their mail to me dumped in the trash. I see nothing in my filters to prevent their mail from showing up in my Inbox and all the entries are ok. What is going on?
S Clements commented
NO, I do NOT have filters on.
Sent a message to Yahoo asking for help, and HOURS later got an auto reply saying no help for this issue, but read these random help pages. Which I already tried. What a worthless app and company.
EDIT: and of course, Yahoo merges this with an old thread where many others are complaining about this, with the completely useless answer to check filters. WHICH I DON'T HAVE ON.
Pascal Ferrara commented
There are no FAQs or help on this problem: Most email from just SEARS are going into TRASH, yet have zero filters set. Why? What are steps for me to correct this problem. Is it that Yahoo mail server has a filter set INCORRECTLY to do this and affects MANY yahoo users?
Want my emails to go to my inbox
Ryan Bardon commented
Emails are automatically moved to Trash after reading, I don't know why but my emails are automatically deleted after reading.
Valerie Rutson commented
Why do my emails keep going into the Trash and then the Trash deletes after 2 weeks and I have lost a lot of emails. I have tried changing the setting so that they go into the Inbox but it doesn't work.
MALLORY SHONBERGER commented
All new e-mail has now began to arrive in my Trash folder, I have know idea as to why this is happening. Do you?
I read a few emails about getting freebies for my birthday, & after I went back, they disappeared! I tried a search for them, & nothing. Finally, out of desperation, I checked trash. There were all my emails! There weren’t many there, & several important ones still missing. That means some genius decided to delete my still needed emails, then permanently dispose of them before I ever knew what happened. No option in settings anymore to stop this from happening again. I do NOT agree with your new TOS, but I was forced to agree to post. Thanx for nothing, & you guys owe me several freebies! 😡
Cyndi W commented
Have new emails come to inbox instead of trash
Barbara Barker commented
For the last couple of months, yahoo automatically sends all my emails to the trash, without me doing it......HATE THIS! Why is this happening? I have started using gmail more and more as yahoo continues to mess up time and time again!!!! Anyone else having the same problem?
You ask us to supply ideas, but fail to respond to a post.
Valise Jackson commented
why is this happening and how can I change it?? This is a HUGE issue for me!
PAULINE NAUGHTON commented
What has happened to my trash folder. For some reason this has disappeared. I don’t know why but loads of important e mails were sent to this and I moved them to inbox. Will these automatically go in my in box or the spam box. I am worried I will not see these e mails now.
Kal P commented
For the last 3 days I am not getting emails from regular email ids ... Why?
Alyson Novi commented
I have been waiting for a particular email for a week. I searched the sender each day to check and make sure I did not overlook the email. Today when I did so, I found the email in my trash... from a WEEK ago! I never saw this email in my inbox and did not add it to my trash folder. I then selected the option to move it to my inbox and it is completely gone! I can't find it in any folder. This is my last straw for Yahoo. I barely use this email anymore as I have switched to Gmail, but because this was my first email account, I have always hung onto it. I will never use this email for important information again, this is absolutely ridiculous.
Annoyed Asf commented
Why is a trusted senders emails going to trash when there is no filters????
STOP Merging this with "I mistakenly marked an e-mail as Spam" I did NOT mistakenly mark these emails as spam! I know the difference between spam and trash, and did not put into trash as this is going on for two yrs every time this trusted sender sends me mail. I repeat TWO YEARS! THIS NEEDS PRIORITY FIXING!