I've been using yahoo mail for more than 2 decades. It's not the highest quality mail platform but it has been good enough for me, without the hassle that many other providers have. The bugs and the slower mail times are annoyances that can be tolerated for the sake of y!mail's simplicity. The ads are almost enough to make me leave, but at least it's an understandable trade for providing me a service for so long. No invasive AI, no huge spyware, generally a steady product you can use for decades with only occasional misguided update. But I have to protest the upcoming changes.

First off, 20GB isn't industry leading, it's the bare minimum standard.

Limiting user mailbox size after many years of unlimited storage is in no way a consumer-friendly "improvement" as your announcement says.

Despite decades of use, it seems I'm still below this threshold. Still, it was quite the jumpscare to threaten a lifetime archive of personal internet presence.

What makes you think users are going to stick around to pay for improved storage here when there are features and reliability they can find elsewhere?

What is this going to cost you in goodwill?

I suggest rolling back this announcement. The vast majority of users aren't going to surpass that threshold and all you're doing is putting stress into the situation with a negative decision.