When I signed up for Yahoo Mail, the service was advertised with a clear promise: unlimited storage, free forever. This commitment was a key reason for my choice and long-term trust in your platform.

Over time, that promise has been progressively eroded, with storage limits introduced and pressure to upgrade to paid plans. This creates a sense of broken trust rather than service improvement.

If Yahoo wants to improve, the first step would be to respect the commitments made to long-term users, or at least to acknowledge transparently that the original terms have changed, instead of quietly reversing them.

Reliability and respect for users matter more than new features.

Thank you for the opportunity to provide feedback.