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337 results found

  1. What if your computer is an older version and new mail does not work?

    Like many comments, if you only have an older Windows 7 or 8 this new mail just does not work, I have been 14 years with Yahoo and I am very sad no one is listening and many will leave! Bring back a choice of a very basic mail. All the adverts just make it much too slow.

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    0 comments  ·  Performance  ·  Admin →
  2. I read and delete emails on my phone using the app. When I look at the email on the computer, the emails are still unread and not deleted.Y?

    Yahoo makes it very hard to use the email. When you are going through it on the phone using the Yahoo email app, reading and deleting it, there's no sync on the same email when you use the computer. It's a long chore to redo the same thing and read and delete emails a second time. Fix this problem!

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    1 comment  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from.

    Syncing issues between the account and a mail app can cause emails to be moved around oddly. If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

  3. Why the reduction in the size of attachments.

    Why the reduction in attachment size. I much prefer the old format of Yahoo mail

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    The attachment size is still 25 MB, this includes the body and subject of the email.

  4. Doesn't work well

    In the new Yahoo! Mail I cannot use italic and bold letters nor can I paste images.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: help.yahoo.com/kb/sln2891.html
    Also, if you want to send emails containing images, keep in mind that you will need to drag and drop those pictures in Yahoo mail.

  5. DONT MAKE ME PAY FOR HELP!!!!

    Windstream and yahoo are not playing nice and when I called for help I was told by Yahoo that I would have to pay 4.99 a month to get help!!! seriously???!!!! Im thinking of changing to Gmail.... this is ridicules!
    Fix your issues!!!! offer help at no fee!!!!

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    0 comments  ·  Performance  ·  Admin →
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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Please make sure the email address is correct and the one that your friend is using.

  7. NEW version is HORRIBLE!!

    new version is HORRIBLE! EVERY time I try to delete a single email, it deletes it AND the next one!! Making me have to search the TRASH folder to find the email I DID NOT want deleted!!

    the damned side panel gets in my way of viewing emails fully... put those tabs back the way they were so I can see my entire email without having to manually shut that panel... which pops open the second I move on to something else. VERY ANNOYING!

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    0 comments  ·  Performance  ·  Admin →
  8. I can not receive emails

    Good day,
    hope this email finds you well.
    I think my account has been hacked as i'm unable to receive ermails but i can send from my account, i think someone has linked my account to theirs. can you please if possiable unlink me. its been over a few weeks now, this have been happening.

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    0 comments  ·  Performance  ·  Admin →
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    1 comment  ·  Performance  ·  Admin →
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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser’s cache and cookies. If the issue persists try using a different browser.

  12. This new version of Yahoo Mail does not allow me to send GIF's... WHY????

    This new version of Yahoo Mail does not allow me to send GIF's. Why am I unable to send GIF with this "new" and allegedly "improved" Yahoo mail format????

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Please try clearing the browser cache and cookies. If the issue persists, try using a different browser.

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    0 comments  ·  Performance  ·  Admin →
  14. Rewrites screen

    The screen keeps rewriting and not staying where i have the curser. This is very annoying. I wish you would quit harassing me to try this new e-mail I don't see any improvements.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Please try clearing the browser cache and cookies and if the issue persists, use a different browser.

  15. spam filters suck

    Yahoo, please tell me why after i block and delete a sender's email from my account...
    This one - admin@pentomato.com, your piece of **** filter can't block it. It can't and doesn't block anything I attempt to block.
    What in the **** is wrong with your service? Piece of **** gets worse every day.
    Read the comments, read the critiques, sh!t...do SOMETHING! This is not an isolated incident. FIX the **** service you are attempting to provide.

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    8 comments  ·  Performance  ·  Admin →
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    1 comment  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    In the Compose window, the Send button will be on the bottom on the window/page.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists, try using a different browser.

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    0 comments  ·  Performance  ·  Admin →
  19. How can I mark a read message as unread in new mail?

    You can improve new mail by going back to Classic Mail. Your upgrade was all downgrades. I can't see how to mark a read message as unread, which is how I flag messages that I will need to go back to. I have clicked on every icon, I believe, but can't find a way to do it. Classic made it easy by right clicking on the message.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    To mark an email as unread check the box next to the email and press the “k” key on your keyboard or click on the More menu ( three dots above the mail list) and select Mark Unread from the drop-down menu.

  20. Have the email app and the desktop site communicate.

    I received an email and viewed it on my phone's app within minutes of it being sent. I logged into my desktop and then into yahoo and the email is not there!! Its been two hours!

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Try removing and re-adding the account using IMAP settings.

    help.yahoo.com/kb/SLN4075.html

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