What if your computer is an older version and new mail does not work?
Like many comments, if you only have an older Windows 7 or 8 this new mail just does not work, I have been 14 years with Yahoo and I am very sad no one is listening and many will leave! Bring back a choice of a very basic mail. All the adverts just make it much too slow.
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Debbie Milner
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Please refer to the following help article for further assistance: https://help.yahoo.com/kb/sln4556.html