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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


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92 results found

  1. Make it scroll smoothly again.

    All of the inline and side bar ads in mail are making the screen jutter around. This is making it frustrating to use mail, and difficult to click on the correct message. Please fix this bug. If this continues I will begin only using my native desktop application.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  2. Make sure it shows storage size if you want users to control it

    The amount of used storage is not showing in my account. I followed instructions to find it but it doesn't display. I am asked to either clear space or buy storage. Free limit is 20gb, but how can I know how much to clear if I can't see how much I am using?

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  3. actually empty the trash!

    Trash won't empty!!
    I've put thousands of emails in the trash, and when I click "empty," it appears to empty them - but they're still there! ...and you won't let me receive/send messages because I have too many emails in my account!
    What's the deal????

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  4. can't see anything, and missing important emails,, layout terrible

    I don't know that the heck happened to yahoo over the years,, but it's hard to see my email. I haveabout 2 inches i can view,, whatever happened to being able to move everything so you can view things better!!!!!! it's terrible!!!

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  5. Bring back Shift + Click for selecting numerous emails on a page (such as for deleting) so a person doesn't have to individually select each

    I used to be able to delete many emails at one time by marking them using Shift + Click instead of deleting a whole page of emails or individually selecting each email.

    You want us to delete emails so we have less than 20 gigs. I have 20 gigs to delete, but I also want to save some. How can I select several emails on a page without deleting the whole page if you no longer allow Shift + Click to work? It used to work.

    I want you to know, you are hurting small businesses by causing people like…

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  6. New Desktop Yahoo Mail intermittently freezes using EDGE, Chrome or FireFox browsers.

    Slow Loading or Freezing Pages. I've tried using EDGE, Chrome and Firefox desktop browsers. All 3 experience intermittently freezes--requires refreshing web page: This same problem has occurred ever since I was migrated to the new Yahoo desktop mail (5-6 weeks ago) I assume that any or all 3 browsers are supported, and the fact that all 3 are having this intermittent issue, doesn't point to having to clear browser cache (and yes, I tried doing that early on). It only happens after moving or deleting emails and it's intermittent, but frequentl. Sometimes it resolves after 30+ seconds and other times…

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  7. I've deleted 30,000 emails and STILL it shows the same number weeks later!

    I've deleted 30,000 emails and STILL it shows the same number weeks later! NOTHING updates!

    Without offering any support whatsoever leads me to believe Yahoo wants to die. I've used your email for almost 30 years now!

    HORRIBLE SERVICE!!

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  8. too slow

    Too much buffering, even when on a crazy fast Google Fiber. What is going on? I've used you for nearly 30 years on the free plan. If you cannot continue to be the email provider for the next 30 years for free, then say so. Please don't play games with delays on my account. I need my email to be fast and reliable. Thank you.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  9. storage info

    i am using 38 gig of storage after deleting many emails! i am being prompted to buy more storage? seems minimal while still emailing with google!
    response ? scott

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  10. no new email

    all of sudden i am not seeing any new email. last was june 28. what's happening ??

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  11. spammers

    Our account keeps getting repeat spam email from, I assume, the same spammers. Subject lines are the same, email addresses from many senders are gobbledegook. We send it to spam. Later we delete the spam folder. then what happens is that the spammers somehow know when their email is deleted and even more spam emails for the dates that were deleted are received (yes, back dated emails). Revenge spam. Have tried re-routing via yahoo tools but that does not work either. This is a paid yahoo account. I expect better.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  12. Remove all the adds

    The performance has slowed drastically with new adds slowing computers. Pretty soon, yahoo will no longer be my primary email and will move to google unless something improves.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  13. Stop changing things unnecessarily.

    I don't know what you've done recently but it's certainly not working and is downright annoying. I'm not able to see my new unread emails unless I click into something at the top of the screen on my phone. Then it brings them up but most of the are faint to read and when you try to click onto them you can still not get them at times. I wish you wouldn't keep altering things and leave things as they are for the customer to choose if necessary. I'm now looking on my laptop and still can't see my new…

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  14. You add new feature to kill our storage space but

    You great platform doesn't allow me to empty out the trash! It looks like it is going to do something but nope still the same number as I started with yesterday. Thanks for forcing me to another platform...

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  15. Improve responsiveness to clicks for mail selection and deletion

    With the new storage limits to be imposed, I am trying to sort through old mails and delete unwanted ones. I sort them by sender and try to select messages to delete, and then delete them, but each selection takes excessive time to register, and then delete. The page is almost non-responsive to every click. Not to mention it takes forever to scroll downward through the list of mails. The performance and responsiveness of the mail application is simply abysmal.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  16. Better Storage Notifications

    I'd love if we could be notified when getting close to the free storage limit, not just when you go (way) over it. Also, I wish viewing the amount of storage you've already used was more/easily accessible.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  17. your app is awful. your services are awful. your support is awful!!!

    I have a paid subscription and am seeing ads all over my screen. I called for help and the lady wanted to connect to my computer. just stop playing ads for paid subscribers and there's no problem!!!! she was unable to help me. I was unable to get her connected. I absolutely HATE your app!!!!!

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  18. storage managment

    the limitation of 20GB is terrible and way too small space.
    Please offer easy solution of the downloading the emails and attachment to reduce the storage.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  19. Unlimited email storage

    Hello, I have had the yahoo email account since its inception. I was told - in writing and after the big password leak in early 2000s - that my yahoo email will have unlimited storage, forever. Now I suddenly find that I have exceeded my storage quota, the existence of which I was completely unaware! How about sticking to your promises and keep the storage unlimited for faithful clients like me?

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  20. stop the "PAID" help, your site is horrible. constantly needing 2 verifications.

    stop the "PAID" help, your site is horrible. constantly needing 2 verifications. yahoo used to be the best, now the worse. start over.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
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