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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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92 results found

  1. Android app does not load all new emails without pages through the emails multiple times.

    Android app does not load all new emails without pages through the emails multiple times.

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    Closed  ·  1 comment  ·  Performance  ·  Admin →
  2. I can't receive email from hilton. I have to edit my account by getting confirmation code.

    I can't receive email from hilton. I have to edit my account by getting confirmation code.

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    Closed  ·  1 comment  ·  Performance  ·  Admin →
  3. they wont stop the captchas because they dont have anything else better to do,

    why dont you try fixing some of the problems that arent posted, or you could spruce up the pages, or you could create more themes, there are thousands of things that you could do instead of placing a thousand captchas,

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    Closed  ·  2 comments  ·  Performance  ·  Admin →
  4. Sound Notifications

    Why won't my incoming e-mails set off the notification sound?
    I have checked all settings everywhere many times over the past couple years and cannot find and settings that are not on for notification sound! It use to have sound notification.

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    Closed  ·  1 comment  ·  Performance  ·  Admin →
  5. account deactivated

    My email account containing important photos, USCIS immigration documents and official records was deactivated deleted by this organisation.

    Great ! After all these years of trust, you guys threw me under the bus. All of the former users too believe you are retaining our email and related info and you still have them.

    If you don't have them, why can't we open new accounts using our old email id ?

    We don't want our old email accounts. For heaven's sake, Just give us our documents photos and memories back to us and ALL of us ex-users will leave forever

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    Closed  ·  2 comments  ·  Performance  ·  Admin →
  6. Secure Login / Browsing Data

    After deleting browsing data on Chrome, the user is able to continue read and open emails in a Yahoo mail browser tab. Only when refreshing the browser tab, the page goes to Login window. Thanks.

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    Closed  ·  2 comments  ·  Performance  ·  Admin →
  7. Your mail support function takes me in an endless loop with no way to contact support

    Every time I try to contact support, your system asks for my ID then keeps looping back to the same place...very frustrating, with no recourse to actually contact support. And every time I try to access my email, on several different browers, a strange message, "no healthy upstream" keeps showing in small letters with nothing else on screen. Help PLEASE!

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    Closed  ·  1 comment  ·  Performance  ·  Admin →
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    Closed  ·  2 comments  ·  Performance  ·  Admin →
  9. help login

    really have to pay for us to change our login, so much for getting email.. i mean $12 every month be serious..im switching to gmail.

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    Closed  ·  1 comment  ·  Performance  ·  Admin →
  10. the Yahoo mail apps jam each time open

    the GUI of yahoo mail is showing with 1 unread emal indicated on top but no unread email found within the inbox.
    And the mobile apps hang each time open the apps and need to close and reopen.
    Please fix the issue asap.

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    Closed  ·  1 comment  ·  Performance  ·  Admin →
  11. Customer Service

    On hold for 45 minutes with no answers, this is a staffing issue not a " we're busy" issue. If I can get phone support calling the VA within 20 minutes, there is no reason in the world why Yahoo can't do it, HIRE SOME PEOPLE stop being penny pinchers you afford it.

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    Closed  ·  2 comments  ·  Performance  ·  Admin →
  12. For secure use of yahoo account i suggest you to prompt yahoo user to provide a proof that he posses the physical sim card associated with t

    For secure use of yahoo account I suggest you to prompt yahoo user to provide a proof that he posses the physical sim card associated with that msisdn he declared as a recovery phone number at the moment of creating a new yahoo account.

    In some cases mobile service provider move that msisdn to a new customer by providing that new customer with providing him with a new sim card associated with new ICCID code but associated with the same mobile number, in that case the first Yahoo user can not access his account but the second user account can…

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    Closed  ·  1 comment  ·  Performance  ·  Admin →
  13. Two months of mail is missing

    All of my mail from the month of July and August are missing. I set up a temporary email for my schoolwork, and I receive my bills from school on that email, but for the past two months, I have received none of it.

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    Closed  ·  3 comments  ·  Performance  ·  Admin →
  14. Yahoo can't compete with other email providers

    Yahoo does not compare or compete with other email providers. Your very limited in what your program can do.
    Everything from filters, delete emails, stationery, adding logos, pictures to emails, settings etc. I have finally had enough of your format and will be going my merry way. Whoever you have working on your software program should be replaced. Basic items that are needed to conduct everyday stuff is limited. EVEN when you pay for premium services.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  15. Be able to mark an email as 'urgent'

    Be able to compose an email as 'urgent'

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    0 comments  ·  Performance  ·  Admin →
  16. Single-click OPEN

    A single-click is always intend to open my email. I never want it to sort all of my emails by that sender! I do not want it set this way as I would not use this feature often, therefore, it should NOT be the default!

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    Closed  ·  2 comments  ·  Performance  ·  Admin →
  17. place a better response button to what concerns users.

    I was giving my response as to other yahoo users opinion and I found that their was'nt a button to submit my respose.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
  18. This is terrible.. I can't do anything and I had to sign in to user voice to write this complaint. what the **** is that. Is this a plot to

    Go back to what it was. Are you going to close down or merge. I think you're trying to get us to leave. what a disaster.

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    Closed  ·  0 comments  ·  Performance  ·  Admin →
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    Closed  ·  1 comment  ·  Performance  ·  Admin →
  20. "Verification failed"

    I have been trying for several days to establish my connection with my Yahoo mail account with my Apple Mail Client, which has 2-step verification enabled. After I put in my Yahoo password, I was given several ways to verify it. No matter what method I use, Passord, text, Yahoo app notice, even though I enter the response correctly, I get a message from Mail saying 'Verification Failed". I have tried to delete the account, used the "Forgot Username" path suggested by their bot and changed my password 3 times. No matter what I do, I get the same message…

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    Closed  ·  1 comment  ·  Performance  ·  Admin →
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