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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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337 results found

  1. We're glad you're here

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    1 comment  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  2. Limiting blocked email to only 1000 is horrible

    Limiting blocked email to only 1000 is horrible. If you've ever had your identity stolen you know you get tens of thousands of spam emails. I was going to pay for premium service but saw posts stating it's the same so why pay for "premium service"?

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  3. unusual activity

    I keep receiving "We've noticed some unusual activity ..." notices from Yahoo Mail, along with a button to send a verification code to another e-mail account. There is no clarification of exactly what this "unusual activity" is or what I should do to stop it, but it seems to happen when I receive more than two or three messages. THIS NEEDS TO STOP! Either change your settings or tell me explicitly what the "unusual activity" is so I can change my account settings. I'm sick and tired of having to re-open my other e-mail account to get a verification code…

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    Responded  ·  3 comments  ·  Performance  ·  Admin →
  4. I can't log on it says I must wait 1 hour after new Windows Installation etc

    I can't log on it says I must wait 1 hour after new Windows Installation etc

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.

  5. Tech Support Needed

    I am having problems with Yahoo mail in Firefox.I have Windows 10.
    Some emails show a blank space with no subject showing but the delete box shows. Also, on the left side the word Inbox and other words do not appear. In Settings, 8 of the 12 theme circles do not show their colors but white circles.

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    1 comment  ·  Performance  ·  Admin →
  6. verification on log in to your ****** bug-ridden email is so ******* painful every time!

    verification on log in to your ****** bug-ridden email is so ******* painful every time!

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  7. Fix current problems

    Can't delete messages. (They keep coming back) And messages I want to keep get deleted. Already have an issue with filters. After having this email for 25 years and paying a yearly fee this is incredibly annoying.

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  8. We're glad you're here

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    Responded  ·  5 comments  ·  Performance  ·  Admin →
  9. Don't block emails from Microsoft senders. It is impacting me getting a job.

    Emails from Microsoft recruiters and hiring managers have been blocked from my account. I never blocked them. I need a job and Yahoo is preventing me from getting an offer.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  10. Message not been downloaded from server

    Myself family and friends are able to see the header of a email but the main body of the email cannot be read as a message stating “not been downloaded from server” comes up this is starting to happen more frequently - can you fix this please

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  11. Too **** difficult to open

    You have made the product too damned difficult. Give me back the right to open my email from my favorites bar when I start my computer. I don't need to verify the number of busses or hydrants or have a number sent to my phone. What a crock of "stuff" you have created. Give me back my Yahoo.

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    1 comment  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi. I'm sorry to hear about the inconvenience this is causing you! If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:

    • Yahoo notices suspicious account activity.
    • You're using an unfamiliar browser or device.
    • You're traveling away from your usual location.
    • You sign in while using a VPN or a proxy server.
    • You've logged in with a private or incognito window.
    • There are many attempts to sign in with incorrect passwords.
    • The "First time signing in from this device" message appears.
    • You've cleared your browser history or data cache including cookies.
  12. emails still disappearing no care or support.

    emails still disappearing no care or support.

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  13. Customer service???

    Tried to send an email to Yahoo for suddenly receiving ads while I'm paying $4.49/month. But the system won't let me communicate with them when I press Submit. Not too impressed! If it wasn't so complicated to change email service, I would run away!

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  14. how do you reset your password

    This is insane. None of the instructions found in a google search work. I see no sign of a password link. Guess I'll act like I lost it. Makes no sense that YH wouldn't put a reset link front and center like every other pw protected website on the planet.

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  15. Payment for Yahoo Pro not processed

    I want to talk with support, I human being and I am ready to pay for the yahoo pro but I am getting an error when I try to put card details, and says for my country there is an issue.
    Please someone contact me! take my money and help me!

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  16. google advertizing

    Google advertising.
    I hate that it takes away from my screen view.

    I hate that its there at all

    This is my personal computer I dont want my screen view taken away by a marketer who likely made some deal with yahoo.. Get rid of it. Im ready to move my email account if it persists

    How can I eliminate it?

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  17. We're glad you're here

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  18. WHY ARE YOU PUTTING ME THROUGH THE TIME-SUCKING CAPTCHA NUISANCE EVERY TIME I LOG IN?

    Multiple times. Many times a day. Do you intend to discourage me from using Yahoo mail? Because that will be the inevitable result. I am old and life is shorter for me every day . . . you are stealing my precious minutes and interrupting my concentration with this nuisance.

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  19. We're glad you're here

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
  20. Cannot sign in and have to wait 1 hour. WTF.

    Cannot sign in and have to wait 1 hour. WTF.

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    Responded  ·  1 comment  ·  Performance  ·  Admin →
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