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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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337 results found

  1. Yahoo does no send the mail out

    What is wrong with you guys?? What is wrong with the request to my financial services provider that goes like this - "Please advise to whom I can talk re tax reporting? Thank you! Regards,"- Gmail sent it out easily. However, Yahoo blocked it from sending out as well as from receiving a cc of this message but sent from my gmail reserve address. The reason being is "the text looks like spam and/or contain links". Who did that?!? Total and absolute incompetence? Or just harmful intent thinking? Or Orwell's "1984" has come in, at last?

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    0 comments  ·  Performance  ·  Admin →
  2. Receiving mails very late.

    Receiving mails very late.

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    2 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Delivery records in the full headers show when each computer received the message. The first delivery is at the bottom; the newest at the top. If you find a large time gap between delivery records, that shows which computer delayed before sending it to the next computer. https://help.yahoo.com/kb/SLN22026.html

  3. Get rid of your 2 step verifacation

    your 2 step verification sucks.

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    0 comments  ·  Performance  ·  Admin →
  4. OMG! How CAN'T you improve Yahoo mail is what you should be asking! It is a chaotic mess!

    I just replied to an email and it dragged 7 emails (a thread) with it! In my sent bin I can't decern any order or which email I'm replying to in the thread. It's all over the place! There is no order, rhyme, or reason to it. I had to sift through 9 emails to try to find an email address that I CC'd and never found it! Also STOP SENDING EMAIL TO SPAM from people that I've received mail from and even have in my contacts! YOU ARE THE WORST!

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to look more into this. Could you please contact our Customer Care team at help.yahoo.com and send us more details about your experience? 

  5. quit charging people for talking to a person for customer support ! im about to leave Yahoo because i cant talk to customer support!

    charging for customer service is *********! i need to talk to a human not a Rigged program!

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    1 comment  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    We'd love to offer free phone support to everyone, however, free phone support is an expensive service to maintain for a free service. Most free email providers do not have any option for phone support. We care about our users, and wanted to be able to have phone support for those who want the live agent experience, and have worked hard to put together a plan that has value for everyone in order to achieve that.

  6. you have a pop up telling me about a current email and the ones following it. TURN IT OFF.

    you have a pop up telling me about a current email and the ones following it. TURN IT OFF.

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    0 comments  ·  Performance  ·  Admin →
  7. "No Internet Connection" message. Can't delete emails.

    E-mail page comes up...even the videos run. But when I try and delete emails, I get the pop-up message "No Internet Connection"...but I clearly have a good connection since every other site works fine. Plus. your mail function worked fine on my phone during this time. Please fix this.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    It can be frustrating when websites don't work the way they're supposed to. If you're unable to access a Yahoo website, but others load just fine, you may be experiencing a DNS issue.


    What is a DNS?

    DNS stands for "Domain Name System." It's a necessary part of accessing the internet. When you type the name of a URL into your browser bar, a DNS will translate that address into a numerical IP to connect you to the intended site.


    How do I resolve a DNS error?

    Try accessing the website on another browser or device. If this resolves the issue, you'll just need to make sure your preferred browser is supported and updated to the latest version.

    Try accessing the website from another internet connection. For example, if you've been trying to reach the site on your Wi-Fi connection, switch to cellular data on a smartphone.

    If the troubleshooting…

  8. ******** Yahoo

    I ask you to stop putting non-spam emails and you move my suggestion to something completely different. **** POOR!

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.

  9. Restore the contents of my folders!

    Stop everything you've just done in its tracks! This "new Yahoo" has wiped the entire value and utility of having a Yahoo account.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    We want to hear more about this issue. Please reach out on https://help.yahoo.com/ by clicking the "Contact Us" button and send as many details as you have.

  10. UPGRADE LOGO

    Is anyone having problems accessing their Yahoo email through the web?

    It seems that Yahoo wants us to UPGRADE and they have put a logo for us to UPGRADE, but there isn't a dismissal button and why is that?

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    We want to hear more about this issue. Please reach out on https://help.yahoo.com/ by clicking the "Contact Us" button and send as many details as you have.

  11. I am married, happily. I continue to receive dating service ads which I'd thought I'd diverted in "settings". These ads = disruptive.

    Settings fail in trying to ward off unwanted ads, particularly those not good for an established marriage.

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    5 comments  ·  Performance  ·  Admin →
  12. MAIL EXPERIENCING VERY SLOW SPEED, UNABLE TO WORK ON YAHOO MAIL

    MAIL EXPERIENCING VERY SLOW SPEED, UNABLE TO WORK ON YAHOO MAIL

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    0 comments  ·  Performance  ·  Admin →
  13. won't accept password

    For several days now, Yahoo won't accept my password, and I've had to keep changing it. Get your damned act together!

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? 

    In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  14. problems

    My font is so small I can not read anything including folders

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    2 comments  ·  Performance  ·  Admin →
  15. Account recovery

    This website's account recover is absolute garbage. I am lock out of my email address because my phone died, and I have to pay to get my stuff bad. Absolute corporate greed garbage. I hope the owners had a terrible christmas

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? 

    In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  16. performance

    Performance has been drilled down since few months.
    While using it for more than 10-15 minutes, start getting stuck and stops responding on the brower.

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    0 comments  ·  Performance  ·  Admin →
  17. I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY

    I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY, why?
    you can not delete my content without my permission.
    So, give me back my info

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Are your emails and contacts missing? If you haven’t signed in to Yahoo Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.

    Yahoo Mail maintains the content of your mailbox as long as it remains active. Sign in to your mailbox at least once every 12 months to keep it active. Content deleted from an inactive mailbox can’t be restored.

  18. Hyperlinks inside emails

    Hyperlinks inside emails are not accessible. This is just a recent problem and I haven’t been able to solve it. Any suggestions would be appreciated?

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi there! Try clearing your cache and cookies or go to another browser to see if you encounter the same issue.

  19. help

    not being able to get my e mails.can not open.just turns blue circle and not coming up. this is been happening for few weeks now?????????

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    1 comment  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?

  20. We're glad you're here

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