quit charging people for talking to a person for customer support ! im about to leave Yahoo because i cant talk to customer support!
charging for customer service is *********! i need to talk to a human not a Rigged program!
We'd love to offer free phone support to everyone, however, free phone support is an expensive service to maintain for a free service. Most free email providers do not have any option for phone support. We care about our users, and wanted to be able to have phone support for those who want the live agent experience, and have worked hard to put together a plan that has value for everyone in order to achieve that.
Charles Love commented
I am a verry upset Customer of yahoo. for 15 years i have had a yahoo account and now i cant talk to a customer support agent without having to pay for it? this is a ISULT ! towards your Customers!