New Mail
499 results found
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move box
Why is it that when I want to move an email to a folder , the move box changes size causing me to move to either no where or an email I didn't pick? The box gets smaller after you scroll down and unless your paying attention the box won't me email or drops off the screen and sometimes it puts them in a folder you didn't choose. Can you fix that or is there a setting I missed.
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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Please remove the new version. It ask for new password everytime I try to login.
Otherwise i will convert to gmail.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I HATE HATE HATE that filters no longer work.
FIX FILTERS
Filters work on a system of position. Filters higher on the list will take precedence over the lower ones. Check out our article on Filters for more info:
https://help.yahoo.com/kb/SLN15994.html
Thank you!
Mail Support -
How do I turn off forwarding?
A long time ago I switched to GMAIL. I had my e-mail forwarded to GMAIL. Like many others i feel it has become unuseable. So now how do turn of this feature?
In order to turn off the auto-forwarding feature click Settings-More Settings-Mailboxes, then click your account, scroll down on the left side menu and delete your forwarding email address.
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Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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stop making me confirm access on my phone
Please stop making me use my phone in order ot access email on my computer. I don't have my phone with me all the time so you basically make me unable to check my own email. If you don't fix this I will have to change my primary email to my gmail...so I can actually USE it.
Hi there,
If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get an Account Key verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:
- Yahoo notices suspicious account activity
- You’re using an unfamiliar browser or device
- You’re traveling away from your usual location
- You sign in while using a VPN or a proxy server
- You’ve logged in with a private or incognito window
- There are many attempts to sign in with incorrect passwords
- The “First time signing in from this device” message appears
- You’ve cleared your browser history or data cache including cookiesIt is possible to turn off the Account Key…
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Youcan not improve anything SINCE YOU HAVE ADDED TO MY EMAIL A PHONE NUMBER THAT IS EVEN NOT MINE> DELETE THIS PHONE NUMBER NOW>
spierdalajcie oszusci z yahoo.
You can add or remove an account recovery method: https://help.yahoo.com/kb/sln2058.html
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New Version does not have search option in Folders
New Version does not have search option in Folders
This article should provide you with more information on how to use the advanced search features in Yahoo Mail: https://help.yahoo.com/kb/sln28067.html
Thank you!
Mail Support -
I will be quoting Yahoo mail overtime I log in on my desktop I am asked to get a 4 digit code overtime, this is annoying and an innconvienc.
why am I getting asked for a 4 digit code overtime I log in on my desktop this is annoying
We recommend account key as a more secure form of verification but we recognize that it may not be convenient for everyone. Please note that you can disable account key and return to password sign in. Please see the steps to do so below:
Manage Account Key from a web browser
- Go to the Yahoo Account security page.
- By “Yahoo Account Key,” click Manage.
- Click the toggle to the right of any device you want to turn on or off.
- Optionally, click Disable Account Key at the bottom of the screen to switch back to a password.Manage Account Key from a Yahoo mobile app
- From your Account Key enabled app, tap the Menu icon Image of the side menu icon.
- Tap the Account Key icon Image of the Account Key icon..
- Tap Manage Account Key.
- Tap the toggle to the right… -
How long emails stay in trash.
I may have deleted an email that contained important information. I don't know, because I can't tell how long it is until my trash folder gets cleared. I would very much like to change this in settings. For example, I would set it to delete emails after they've been in there for a month, so if it takes me a few weeks to realise I've deleted an important email, I can still get it back.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.
Trash deletion frequency – Trash is deleted after 7 days.
Spam deletion frequency – Spam is deleted after 30 days. -
Log In
Allow me to use (and save) my password to access e-Mail. Sending me a notification requiring me to respond "Yes" on a Yahoo app on my phone is not working nor is it convenient
You can get back to using a password to log in to your Yahoo account, go here https://help.yahoo.com/kb/SLN25781.html and click ‘’Manage devices or disable Account Key’’
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disposable email
You need to add the ability for a user to delete the entirety of their disposable email address. The instructions for creating a disposable email address are not clear that creating a "base name" is a one-time process, and not something you do each time you create a disposable email address. I have an email address I have had for about 20 years, and you are telling me the ONLY way to change a mistakenly made "base name" is to delete my Yahoo account and make a new one. Very poor.
For information on how to remove your disposable email address, please go here: https://help.yahoo.com/kb/SLN15953.html
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Filters do not work very often.
The filters do not work very often. I have created multiple versions for some emails and they still keep showing up in my inbox. Even ones I created a long time ago only work occasionally. Why is this so hard?
Often times, filters won’t work because they are too specific, or too broad. Double check your filter parameters to make sure you aren’t being too precise or too vague.
Also, keep in mind that filters work on position: filters at the top of the list will take priority over lower ones. Our Spam filters also override any filters on the account, so if something is deemed to be Spam, it will ignore filters on the account and go there.
https://help.yahoo.com/kb/SLN15994.html
Thank you!
Mail Support -
Verification Code - Using my cell phone #.
I'm asked this each time I log in, I decline all the time. Today it made me!!! I don't wan to confirm each time I want to log-in. I want this to go back. How can I update this and remove it.
Also each time I log-in, it asked if I want to stay signed in, I select "NO". When it comes time to log-off, I have to click to no keep me logged-in "again".
If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons: https://help.yahoo.com/kb/SLN8923.html?guccounter=1
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Cannot block spam because your block changes the spam email address and inserts a % instead of @. No quality control at Yahoo.
Cannot block spam because your block changes the spam email address and inserts a % instead of @. No quality control at Yahoo.
Currently, you can’t block domains in New Mail. Since spammers use so many different addresses to send junk, it’s best to mark these emails as Spam rather than trying to block every domain. This helps our system block these emails better in the future.
Our Spam filters override any filters on the account, so if something is deemed to be Spam, it will ignore filters and blocked addresses on the account and go there.
Thank you!
Mail Support -
Password Change Process
Why is changing a password so hard? I had gotten a notification on my phone saying that someone logged into my account, I successfully removed the person off my account but as I was in the process of changing my password all that came up was "use your email" or "use your phone" to sign in. This is helpful to use but that's not what I wanted. I want to change my password and every time I tried to it doesn't give me the option I'm looking for. I don't want to be linked to that help page either because…
You can use our automated password recovery system at any time, see https://help.yahoo.com/kb/SLN2051.html for more info.
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Help me out here, My password was phished and getting clear instructions to change my password is impossible to find.
Why do you hide info to change password. When will you learn? I guess you feel compromised accounts is just a feature of the platform!
You can follow the steps in this article or go to our Help pages to get help resetting your password.
https://help.yahoo.com/kb/SLN2047.html
Thank you!
Mail Support -
Hi there,
Please see the following help article which gives advice and instructions on staying signed in:
https://en-global.help.yahoo.com/kb/account/sign-signed-selected-sln2660.htmlThanks,
Mail Support -
change language
How can I change the language in english?
You can now change the language from the Account Info page, under Preferences.
Thank you!
Mail Support -
I am getting mail failure one to one ratio.How to change password.Most urgent
I am realy more up due to failed mailed.I am getting failed mail more than 60%.This is very much troublesome.I though that this problum may be solved by changing pass word but there is no option to change password.When searched on Google it says go to security than you can change but it is not there in security also.
Kindly help me.
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******.
- Don't see your idea?