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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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967 results found

  1. WHY DON'T I HAVE ACCESS TO MY ARCHIVE ANY MORE? IT'S THERE BUT I CANT CLICK ON IT?

    WHY DON'T I HAVE ACCESS TO MY ARCHIVE ANYMORE, I STORED A LOT OF THINGS THERE? IT'S THERE BUT I CAN'T CLICK ON IT, WON'T LET ME?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  2. I'm really sick of proving I'm not a robot every time I log in.

    STOP WITH THE ******* MULTIPLE DAILY ROBOT TESTS.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  3. I cannot make a new account

    Yahoo won't accept my cell phone # for a new Yahoo account under my artistic name. "The number already exists". Of course it does, I only have one phone. Who's the "genius" who comes up with such idiotic rules? Oh, and then this: Sign in required to send feedback. I am signed in, you imbecile!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Unfortunately this cannot be bypassed. We recommend creating the new account using a different number.

  4. Forget password e-mail @yahoo.com

    I had my primary (( ***@yahoo.com)) e-mail linked with facebook and verified with it
    And my facebook works excellent can you send me verify code in it (( As per with my mail with Facebook messenger))
    and i remember one of two questions to recover forget password.
    And hadn't have mobile number.
    Approximately From 2013

    Please kindly support.

    Br.
    User mail yahoo.com

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    5 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  5. Too many verification challenges - it took me 10 minutes

    Why don't I get the option to receive a verification code rather than do numerous verification challenges? I'll have to seriously consider using another email provider

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  6. We're glad you're here

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  7. Login harassment!

    Login harassment!
    How long should I wait an hour before logging in, then show I'm not a robot and then send a code to another email or my iPhone? Now it has been on for a few weeks, but there have been similar problems before. MD

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.

  8. Problems with toggling between accounts

    I toggle between two accounts, but it has become increasingly difficult to do so. When I want to go back to my main account from my secondary one, yahoo blocks me for an hour--and that is only from when I first try to get in, if I don't try for an hour, it still says I can't get in for an hour. The message says that I have to wait for this search engine and for the current device, but I have tried it using a different engine and device, and it says the same thing. It never used to…

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  9. layout

    I think it would be a great idea to change the layout to be more like Gmail because it is less complicated and less confusing. I think you should also make it so we can pick the colors for the backgroundbecause the colors are kinda lame.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  10. STOP kicking me out of Yahoo and making me stop and change my password EVERY TIME I log in from overseas. Please.

    This only happens when I go overseas, but it happens EVERY time I go overseas, and usually multiple times, costing me time and losing emails that I've spent time drafting and don't have time to resend. Plus then I have to go and change my password everywhere. Can't you just have a button that I can click if I'm planning to be overseas? I can even tell you where I'm going. But to kick me out every time I'm logging in overseas is ridiculous. I don't know of any other email browser that's doing this. It's like you're trying to…

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  11. Check filters

    When forwarding small (photo) attachments from my phone to Yahoo, they never show up.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  12. I am not able to download into my home computer. What can I do?

    How to download Yahoo mails into my computer?
    I couldn't find any instruction about this item.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  13. Fire the idiot who makes it impossible to recover a password!

    I can't use my password or login to my Yahoo account, but Yahoo keeps sending me recovery codes to the address I can't get in. They do have another email and phone #, but nothing works. Question: Is stupidity a prerequisite to get hired for?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for bringing this to our attention. We're not aware of anything working improperly at this time. My best suggestion is to wait at least one hour before trying to access your account. If you're still unable to receive the code afterwards, it means you've reached the daily SMS limit, so you'd have to try again in 24 hours.

  14. Please do something for attachment. We have to download to open any attachment which is really very bad in others systems.

    Please do something for attachment. We have to download to open any attachment which is really very bad in others systems. You know what I want to say. It's very simple please follow gmail and outlook or even you can zohomail also. They are doing very well in service providing facility. But you all are going down in this email servicing industries I do not know why ? But seriously if you will do not something in this matter then definitely you will lose customer. We all are engaged with yahoo services due to we are very old customer that's…

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we are sorry this is taking longer than expected to be fixed. Our team is working hard to resolve this issue soon. 

  15. Add These Features

    Email Stacks
    Faster way to delete emails from the same sender while organizing the emails from the same sender

    Lister & Unlister
    A better way to say a email contact can send or not send a email to you

    Unknown Lister
    Replace spam

    Contacts
    Automatically update when the individual changes numbers or names

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  16. Why do I have to pay for Support when I pay for Business Account?

    It would be nice if we did not have to pay for support when we already pay for Business account all these years and never needed Support. And we are a nonprofit. Strictly 100% volunteer base.

    Now we cant even add a profile picture for the nonprofit. I follow directions but am taken to a Turbify page and nowhere does it allow me to add profile picture.

    So disappointing.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  17. advertisements

    Every day I receive numerous unwanted adverts and to the point where I'm considering closing my account. SO YAHOO CLEAN UP YOUR ACT AND STOP PESTERING US.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  18. Reading emails

    Certain emails when open have to be scrolled across the screen to be read and then they are still missing parts of the headline, where before they were in an easily read format. Some of the words get covered with pictures. I'm about ready to go to another service, This gives me a headache.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  19. I have a problem to access the account

    Hi, i have a problem to access the account, I have two-factor authentication, but I don't get a code on any of the specified numbers, I cant call your support, no one answers the phone and online help ideas not working for me , because to change something I need to go to my account control panel, but for this I have a problem to pass authentication, which I can't access because I don't get the SMS code on the phone number. and its are closed circle. please help me.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  20. i doubt you can...

    fix the damned 'captcha' when trying to log into email so you don't have to cycle through it for 15-20 minutes before just giving up all together cursing vehemently at yahoo for their ******** practices and moving onto something else...

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    Responded  ·  1 comment  ·  Other  ·  Admin →
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