Problems with toggling between accounts
I toggle between two accounts, but it has become increasingly difficult to do so. When I want to go back to my main account from my secondary one, yahoo blocks me for an hour--and that is only from when I first try to get in, if I don't try for an hour, it still says I can't get in for an hour. The message says that I have to wait for this search engine and for the current device, but I have tried it using a different engine and device, and it says the same thing. It never used to do this, it used to be easy to toggle. When I go to the help page from the main account, it sometimes comes up in Chinese! I have recently changed this account's password, but it made no difference. I now have to plan using my secondary account to allow myself enough time to get back to my main one. I have had this account since the early 90s and I don't want to change it.
Alaine Simpson
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Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.