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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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967 results found

  1. deactivation

    I need help reactivating my accounts i called yahoo customer care and got several cases and they replied to my issue by mail telling me that my accounts (about 20 yahoo emails all deactivated) that i violated terms of service wich i did not do im sure. the problem is that Yahoo Technical Support Team are not believing me and taking FALSE ABUSE REPORTS by haters or hackers seriously and this is not fair and innocent people are losing their accounts. I wish deactivation on abuse reports are taking in further and deep investigation not from how many fake abuse…

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    0 comments  ·  Other  ·  Admin →
  2. You need to make log in choices easier.

    I have it set up for 2 step log in. Where you just tap yes to get in on your cell. And some **** hacker keeps changing it! Where do i even find it to change it?! This is ******* ridiculous! Make it easier *******!

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  3. Bring back the ease of sending SMS messages from Yahoo mail

    It used to be so easy to send or forward my email to a cell phone. Now, with Yahoo's "professional" programmers, it appears impossible to send any email messages via SMS! Why? I have read several texts on several sights that give steps to send SMS messages from Yahoo mail, and ALL are a waste of time, because NONE of them work.

    Bring back the ease of sending SMS messages from Yahoo mail, and Yahoo just might get more business. Thank you.

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  4. This is not about email!

    This is about Yahoo taking away it's customers' right to block any publishers they don't want on their newsfeed! You took away the 3 dots that allowed us this function...and now I'm being flooded with stories from sources I detest & have absolutely NO interest in seeing! I called Yahoo Tech support over a year a go when you all did this...and not 1 person could tell me WHY...just that yes, we took that feature away! We all know why...this will force your customers to have to see all the biased "news sources" you support!

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  5. Sadly, each time I try to login to my account it asks me to login after 55 minutes. I am an author, and it is so frustrating.

    Sadly, each time I try to login to my account it asks me to login after 55 minutes. I am an author, and it is so frustrating. How can someone wait for an hour to send an urgent email or wait to read an important message??

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  6. Sign in prevention for unauthorised access

    Sign in prevention for unauthorised access. Both my partner and I have had yahoo a/cs for years and we're both having to wait an hour every day before signing in to avoid unauthorised access apparently. I know this is a security measure but is very inconvenient when we need to log in and send emails. Can we not just need to enter a code or something from a different email or a text message so we can sign in without waiting an hour? either this or shorten the wait time to something more reasonable, maybe 15 mins.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.

  7. cant preview attachment

    I cant preview the attached files on my email! It says
    'We are having trouble previewing this file'
    Please Help

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi. Our engineers are currently working to resolve this issue and we hope to have a fix soon. We appreciate your patience and understanding! 

  8. Log in requires alternate email to receive code

    I was away from home and using a VPN, logging in to mail required additional authentication. No problem, but now that I am home, it still requires signing in to another email to access Yahoo Mail. From the same home computer for 7 years. So, if I have to use ANOTHER email anyway, I guess I might as well ONLY use that and stop with YahooMail. Any HELP now requires a PAID subscription...so, it is a Financial decision to force users away from free email. Terrible business model. Guess Gmail may get a visit from a new customer.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  9. проблем с пощата

    При опит за влезна в yahoo mail от моя лаптоп ми изписва съобщение, че за да се спре неоторизиран достъп мога да опитам след 1 час от това устройство! След 1 час трябва да докажа, че не съм робот! При използването на мейла от мобилния телефон няма проблем. Моля за решение на проблема.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  11. Request to add unread mail in yahoo iOS App

    I would like to request to add unread mail in yahoo iOS App.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  12. old message

    I am an old yahoo mail box user, however, due to the ban of yahoo in China, I was not able to access my yahoo.ca mail box. Now, finally I can access my mail box outside of China but I found all the old mail were gone!!!!! I have so many critical messagel in yahoo during when I worked in Canada, I need them when I return to Canada sooner, how can I get them back?

    This is critical important.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  13. search doesn't work

    Even copying the address from the sender and pasting into search fails to find even the one email just copied from !

    Have also tried typing in the name of the sender, from mail in the inbox.
    The search DOES NOT WORK !

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  14. filter: Simplify the Re-order process

    Move the "Add or Click on a Filter to re-order or delete, Filters are listed by priority
    AND the icons to Add, Move Up, Move Down, and Delete
    to the right side of the screen. This is especially helpful when re-ordering filters.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  15. is yahoo going out of business

    is yahoo going out of business?

    For 4 says now, keep getting "no internet connection" for News & need to reload emails for new ones and deleting an email doesn't work as it will reappear upon next (now mandatory) F5.

    I've tried 2 different browsers with identical results.

    is yahoo going out of business?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  16. have a cusotmer service e-mail adrdess and help button!

    having issue that needs urgent attention with my e-mail and no help available anywhere on yahoo, searched everywhere.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  17. Why ads in Spanish, can't read them even if I wanted too.

    Make ads in English for English speakers

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  18. You have a **** of a nerve charging for assistance when the problem is with Yahoo Mail, NOT something the customer did.

    You have a **** of a nerve charging for assistance when the problem is with Yahoo Mail, NOT something the customer did

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  19. Two email addresses. One phone number.

    It seems to be impossible to create a new email address using the same phone number as an existing account. Why? I need one for home and one for work.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
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    Responded  ·  1 comment  ·  Other  ·  Admin →
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