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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


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486 results found

  1. account is compromised

    i have various emails in my "sent" folder which I never sent. Please help. Apparently, I sent emails to: bounces+142020.31006801.1195673@icontactmail1.com

    but i never sent these emails. please help

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    0 comments  ·  Other  ·  Admin →
  2. Storage email

    To Yahoo Mail Product Team,

    I am writing as a long-time user to express my disappointment regarding the recent reduction of free Yahoo Mail storage from 1TB to just 20GB. Many users, including myself, chose Yahoo Mail specifically because its 1TB offer far exceeded what other providers like Gmail and Outlook provided and positioned Yahoo as a uniquely user-friendly leader in the market.

    The drastic reduction—a 98% cut—directly affects users who relied on Yahoo for archiving and managing years of important emails, attachments, and memories. While it is true that not every user fills a terabyte, a 20GB limit is…

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    0 comments  ·  Other  ·  Admin →
  3. Validating ID for a 25+ old email account

    Your customer support is horrible. Please train your agents and make sure they are professionals. The process of verifying someone's identify is completely outdated. My email was created 25+ years ago and you guys want my valid drivers license as the ONLY method of validating my identity? I lost full access from my main personal email and now none of you can confirm/validate my access. I have my password in hand, I have my last email, I have everything BUT the name I created matching with my ID from 25+years ago. That's insane.

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    0 comments  ·  Other  ·  Admin →
  4. Blocking unwanted sites

    Bad sites like dating, love, japansdates.com, I don't want to see. Because of this people are leaving Yahoo email.

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  5. Is not user friendly on a laptop

    The whole screen cannot be seen. I have reduced the size of the font and the banner still covers the buttons needed to move e-mails to other folders and it is not user friendly like the old Yahoo Mail. But I don't see why I need to pay for something that works in lieu of getting something that is not user friendly.

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  6. storage

    If you can show how many GB are in my account. It shows that I am at 1.9GB, how many GB do I have left?

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  7. Stupid loud email ads

    YOUR STUPID ADS ARE EXTREMELY LOUD.

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  8. STOP ADS PLAYING AT FULL VOLUME EVEN WHEN THEY7 ARE MUTED!

    At random times and when on phone calls out of nowhere an ad starts blasting at full vol but the speaker icon has line through it as if muted and the volume is almost at the lowest so I have to click on it to stop the volume evry single time, even after I reset it on mute it still happens again a few mins later, so my idea is to make it so the volume ONLY plays IF I set volume to unmute

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  9. Make the check box bigger so that you don't accidentally open up the email when you don't want to

    The format of the new Yahoo mail on iPhone is not good - the checkbox to the left to move or delete an email is far too small and it is next to impossible to click it without actually opening up the whole email. This is especially not good when trying to delete a spam email that has gone into the inbox. Please enlarge this box asap.

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  10. slow

    it has been super slow and does not load emails correclty and keeps emails in outbox and wont deliver and then appears as sent

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  11. Option to restore previous email pages format.

    How do I restore the former format of the yahoo email pages. The new format has numerous extraneous lines and titles. Sorry folks, you took something that worked and broke it. How can I restore the former format??? Thanks, emilygrogin@yahoo.com

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  12. Return the page numbers for emails

    RE: Yahoo Mail
    Why did you remove the page number? Now I can't find my old messages without scrolling through many many emails. I also don't want to go to "oldest" and then look backwards to find messages or clear them. I hate this new email.

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    0 comments  ·  Other  ·  Admin →
  13. put the icons in the same order

    Put the icons for mail select and mail view in the same order, eg:
    if i'm selecting emails the icons are in this order
    archive move delete unread spam
    but if i view an email they are in this order:
    unread star move delete
    i look for things by location and to this make it difficult for me when i'm having to hunt for the icon in different locations wether i'm viewing all email or a single email

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    0 comments  ·  Other  ·  Admin →
  14. old laptop can't update browser, email access impeded

    I can no longer sign into my yahoo mail account because i am working from a Macair 10.15.laptop using Catalina. I have been using Safari as a browser, and am no longer able to update the app on my laptop. I have had no luck trying other browsers. I can only maintain my classic yahoo mail account if I am unable to access my email. Any suggestions? I don't want to switch to another email, but I need one that works!

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  15. Put it back the way it was now!!

    This new layout is the absolute worst!! Who the heck decided on this for phone use? Fire them now!! Why can't I just stay with what I had?

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  16. YOU ARE MAKING IT MORE DIFFICULT FOR SENIOR CITIZENS THAT CAN'T AFFORD IT TO PAY

    INSTEAD OF FORCING PEOPLE THAT IS ON A FIXED INCOME TO PAY AND LIKE THEIR MAIL SETUP THE WAY THEY HAVE IT AND ,LIKE IT, LET THEM KEEP IT. "IF IT'S NOT BROKEN , DON'T FIX IT" ..

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  17. Email deletions

    When I delete unwanted emails, then want to leave the site, I get a message that says "Changes you made may not be saved." So the unwanted emails are still there. How do I correct this?

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  18. Remove the 'unsubscribe' prompt when someone marks an email as spam.

    When spam comes to the inbox and the user marks as spam, the prompt that comes up with 'mark as spam or unsubscribe' is easy to misclick, causing an 'unsubscribe' email to be sent to a spam address and causing a huge increase in spam emails. Can this please be disabled?

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    0 comments  ·  Other  ·  Admin →
  19. inconvenient sign in

    again + still being forced to use UNNEED + UNWANTED two step verification her + on AOL sign ins - ongoing frustrating problem for months NOW - two step NOT enabled !!!!!!!!

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  20. STOP putting ads in!

    Who is moron who sanctioned ads at the bottom of the Yahoo mIal inbox???? F********ing annoying!

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