Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

936 results found

  1. I AM PAYING FOR MY YAHOO BUSINESS MAIL ACCOUNT AND IT IS THE O-N-L-Y MAIL SERVICE THAT HAS ADS.

    I AM PAYING FOR MY YAHOO BUSINESS MAIL and YOU PUT IN ADS!!!

    This is BEYOND NOT OKAY! HOW GREEDY ARE YOU? DO YOU UNDERSTAND CUSTOMER SERVICE?

    I have free accounts that don't have ads. THIS IS NOT OKAY!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  2. I don't own a cell phone, why are you asking for the number?

    I don't own a cell phone, why are you asking for the number?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. In the current version of Yahoo you are required to provide a mobile phone number to protect your online safety. It's important to have updated information should you ever need to change your account settings, reset your password or contact Yahoo customer support. More details here: https://help.yahoo.com/kb/SLN2064.html

  3. Stay signed in

    When "Stay signed in" unchecked, after "Sign out", email adress is offered on "Sign in".

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  4. mail pro

    I have now paid for mail Pro three times. When I fist took the subscription out last year it worked well. Suddenly yesterday 30th March 2022 it stoped working. I paid for it initially by direct debit and as I say it worked for about five months. Yesterday I paid for it again but I made a mistake and paid for it using PayPal and it still didnt work, so I paid again by direct debit and it is still not working. I dont want adverts from the postcode lottery or Microsoft or anyone. Now I feel that I am…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  5. Why does my yahoo mail tell me that I have many emails and when I open it up there are none????

    Why does my Yahoo mail tell me there are many emails and when I open it up there are none!!!!! THIS IS NOT AN IDEA, BUT A COMPLAINT!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    We have a solution for you, please clear your browser history, cookies and cache; here's how: https://help.yahoo.com/kb/SLN27197.html. You can also use a different browser, like Google Chrome for example to go to mail.yahoo.com. Please write in the comment section if the issue persists with more details.

  6. IMAP

    Trying to add a mailbox for my domain address, and the only way to add "Others" is to use the phone app. I installed it, but the phone app doesn't work. I spent an hour with our webhost, and the they never even receive anything from my IP. It looks like the feature is not properly implemented. I'm using proper credentials, but the app just hangs there "waiting for a response from the server." It actually never sent a request.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Other  ·  Admin →
  7. There is no reason why I can't sing into my Yahoo on my other Laptop ( Witch I was on all day, with my Yahoo email) And after I shot down mo

    There is no reason why I can't sing into my Yahoo on my other Laptop (Which I was on all day, with my Yahoo email), And after I shot down my other Laptop and bring it back up, now I can not sing into y Yahoo acc. I was on it all day. I have 4 Laptops I was cleaning today and now you want me to pay to get this fixed. I do not have the money and I should not have to pay to get back on my email!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
  8. Not spam

    I accidentally spammed an email that wasn't spam. It's the government address, "noreplay." Although I immediately went into spam and used the not spam button, I no longer receive emails from that address. Not in spam, nowhere. Create this intr- or black list / spammer. What did this do? I'm a doctor and I really need speed ups.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  9. reschedule an email

    Be wonderful if yahoo mail has a reschedule email feature so that it will appear and serve as a reminder for a future date.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  10. ONCE I UNSUBSCRIBE MY EMAIL, REMOVE ME OR BLOCK THE SERVER. I DO NOT WANT TO SWITCH TO GMAIL BUT AT THIS POINT I WILL

    BLOCK THESE SERVERS FROM EMAILING ME PLEASE. EVERYDAY I HAVE 100'S OF NEW EMAILS I HAVE ALREADY UNSUBSCRIBED FROM.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  11. I receive a lot of **** spam which I do not appreciate and want Yahoo to stop this from happening.

    Please filter **** spam and prevent it from being distributed to people who do not want to receive this content without their permission.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Other  ·  Admin →
  12. Why delete Yahoo Mail accounts accessed from China? My account was not created while being in China.

    Hello Yahoo Mail,

    My Yahoo Mail account was created outside of China, and I was almost always connecting from outside China prior to 2002 and between 2006 to 2014. I then had to move to China to live and work. I would appreciate if my 20+ year Yahoo Mail account could be kept alive since I want to be able to signin to it using a VPN or from my work location. Just because i have been connecting to it from China for the last 7 years does not mean this account should be deleted. Just let it be and…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  13. @T‑Mobile.com is a VALID e-mail address. Yahoo Mail WRONGLY says it is not valid.

    @T‑Mobile.com is a VALID e-mail address. Yahoo Mail WRONGLY says it is not valid.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? 

    In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  14. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I'm sorry to hear that! 

    We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page

    In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Getting unwanted emails or spam is frustrating. While most of spam emails are being caught by our spam filters, occasionally some can slip through.

    When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. More info here: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html

  16. help me to recover my important email

    please help me to remove account key to my old account ***@***** send a link to my new yahoo ***@**** my old account is very important to me

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you have a Yahoo ID with a different local domain, make sure you include the correct domain extension when giving out your email address. If an email is sent to the wrong domain, it won't be delivered.

  17. Deleted mail continues to show up time and time again. How do I completely delete it?

    I spend time deleting unwanted emails and somehow they will continue to show up again - even after emptying the trash. So annoying, How do I make them go away for good?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Sometimes when a mailbox behaves like this it's because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly. 

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

  18. My yahoo account is very important to me so please send me a link so i can recover (my email *********@yahoo.com)

    My yahoo account is very important to me so please send me a link so i can recover (my email *******@yahoo.com)

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? 

    In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  19. Date of birth

    Hi, I need to correct the date of birth please. I cannot close the account while waiting for a critical email. Thank you.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there! For security reasons, it isn't possible to update or change the date of birth listed on your Yahoo account, even if you entered it incorrectly when you first registered your account. You'll need to open a new account if you'd like your account to reflect your accurate info.

  20. Recover Old Email for Apple ID

    Hi There,

    Account deactivated due to inactivity.

    Can you help me to recover my old email? I have an Ipod Touch which I registered under my email as an Apple ID. However, after resetted the Ipod Touch it required my Apple ID and I forgot the password. I spoke to Apple and they said that they will send the step to recover the password to my email which is happened the email was my old yahoo mail. I need to recover that email address. I just want to active back my email address.

    Thank you

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  • Don't see your idea?

New Mail

Categories

Feedback and Knowledge Base