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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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936 results found

  1. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
  2. Paid Yahoo help is not helpful

    I pay for Yahoo help and have called 5 times and they never help me. They said they would try and call back if we get disconnected after an hour+ we have gotten disconnected each time and no one calls me back.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?

  3. add to image for my mail signature

    When i try add to image for my mail signature, there is an impossible on yahoo mail. but gmail is very simple and quick. Im user of Yahoo more than 10 years. I got a runaway plain to google service because of this.

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    0 comments  ·  Other  ·  Admin →
  4. How can I forward MY YAHOO EMAILS TO A NEW EMAIL ADDRESS?

    HOW CAN I FORWARD MY YAHOO EMAILS TO A NEW ADDRESS?

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    0 comments  ·  Other  ·  Admin →
  5. I mistakenly marked an e-mail as Spam

    I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!

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    271 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

  6. Adds

    How to create a label to block Adds? I'm full of them

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    151 comments  ·  Other  ·  Admin →
  7. **** YOUTUBE

    EVERY TIME I LOGIN TO MY YAHOO MAIL ACCOUNT I HAVE TO RESET MY ******* PASSWORDS EVERY ******* TIME FOR YEARS THIS ******** GOES ON

    WHY??????

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following: https://help.yahoo.com/kb/yahoo-password-sln2053.html

  8. Same ID with different domain

    I have been using yahoo email for many years. My current email is **@yahoo.co.kr.
    I like to have another email called *
    @yahoo.com.
    Thank you.


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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can’t have two accounts, with the same username but different domains. You can register a new account at mail.yahoo.com and the domain will be by default @yahoo.com

  9. password

    I want to say I'm sick of having to come up with a new password every two weeks. MSN wanted to add an update to my computers. This means I have to log on to everything on my computer. Yahoo won't let me. I have to come up with a new password. Then MSN wants to add a new update and I have to do the same thing again. This also happens to all my devices and I'm tired of it. this is absolute ****.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following:

    https://help.yahoo.com/kb/yahoo-password-sln2053.html

  10. Stop making me verify email and phone num,ber all the time! Quit asking if I want to add another email or phone number to verify my account

    Stop making me verify my account with email or phone codes all the time and quit asking if I want to add another phone number or email!

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    81 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:

    https://help.yahoo.com/kb/SLN8923.html

  11. MAIL FROM YAHOOO

    I got the following mail from

    CustomerCare <*********@reagan.com>

    Dear user,
    We are closing all old Version of Your E-mail as from today TUESDAY MAY (5/14/2019). Tap below and sign-in to get a more organized mailbox to avoid being De-activated.

    UPGRADE NOW TO THE NEWEST VERSION

    Thank You.

    YAHOO! - Mail support

    Is it a genuine mail??? Please confirm

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    59 comments  ·  Other  ·  Admin →
  12. passwords

    By allowing us to choose a password we want without saying it's too weak. Let us have what we choose! Everything I pick is too weak for you. *******!

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    1 comment  ·  Other  ·  Admin →
  13. Change the name that appears on my outgoing emails

    There is no way for me to change the name on the outgoing emails from our Yahoo Small Business account. I've tried all of the ways that the support team have given me, which look like they work until I send an email and the recipient still thinks they are talking with my boss instead of me. Solutions on the support site either don't work (https://forums.yahoo.net/t5/Yahoo-Help-Community/ct-p/english), or are broken links (https://forums.yahoo.net/t5/Tips-and-tricks/Sent-emails-show-wrong-name-in-Yahoo-Mail/td-p/445701/jump-to/first-unread-message). I'm pretty disappointed in this service that as far as i know we are paying $70 a year for.

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    39 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can update your sending name in Yahoo Mail, by going to Settings-More settings-Mailboxes, then click your account and then edit the ‘’Your name’’ section.

  14. Paid Service for E-mail Restore

    Could you please add a paid service to restore mails which gets deleted due to inactivity of 12 months. I am willing to pay and I am sure there are many who need an option like that. I could see 100's of threads on internet where people lost their Yahoo mails for years and want them back. If Yahoo can charge a genuine amount to restore, it will be win win for Yahoo as well as user. You get a new revenue options and people get their invaluable mails back.

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    0 comments  ·  Other  ·  Admin →
  15. I can not find where to block a email. I did what I was told to do and still can't find where to block a email on the page. Can you help ple

    I can not find where to block an email. I did what I was told to do and still can't find where to block an email on the page. Can you help, please??

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    0 comments  ·  Other  ·  Admin →
  16. Deleted mail

    Hi, i logged in after long time and found my all emails are deleted.. what should I do ? I need my old emails. Help me please

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    0 comments  ·  Other  ·  Admin →
  17. I'm finding that after a few seconds I lose part of the page it moves up and my name disappears which where I have to sign out.

    I would like to see the page remain full always and make it so you don't have to scroll to the right or left. I want my name to show so I can sign out and not close the window. I have Microsoft Edge and I don't know if that is making a difference.

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    0 comments  ·  Other  ·  Admin →

    Hi there,

    This does sound like a browser limitation. I would suggest making sure your browser is in full screen mode and to try either Chrome or Firefox.

    Yahoo Product Support

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    23 comments  ·  Other  ·  Admin →
  19. give the ability to separate the alias from the main so the alias becomes its own account

    Please make it possible to separate an alias email from my main email address so that the alias becomes its own account. I started my business email as an alias so it would be easy to check, but now that my business is growing, I am wanting to separate it so it can be its own account without my "name" from my main account showing up on my business email.

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    0 comments  ·  Other  ·  Admin →

    Hi there,

    Alias are designed to allow for two different emails in one login. These cannot be separated or will not in the future. If you wish to have separate inboxes you would need to create separate email accounts.

    Yahoo Product Support

  20. sorting my emails

    I get a lot of emails daily and it is hard to go through them when I have to go one at a time. It would be so much easier like the xfinity email has where you can sort the emails by who it is from it has made it so much easier going through my moms emails since my dad recently passed away. Please if xfinity can do it so can yahoo.... come on guys I know you can do it, thank you

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    0 comments  ·  Other  ·  Admin →

    Hi there,

    Thank you for the feedback. At the moment we do not have a feature like this. I do love the idea and will be sure to pass this along to our product team for future consideration.

    Yahoo Support

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