I need help! I can't recover my old account.
I cannot sign in to my old account as i get the message "This account has been deactivated due to inactivity, but we would love to welcome you back! Click ‘Sign up’ below to create your new account.", but when i sign up it won't let me create the email under the same address, i need the same address as i have accounts created under it.
Hi there. If the Yahoo account is not accessed for a long period of time it will become inactive then be fully deleted from our system.
We do not recycle ID’s so once the ID has been deleted that same address cannot be created again. More info here: https://help.yahoo.com/kb/reasons-yahoo-deactivates-deletes-account-sln2018.html