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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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941 results found

  1. Why do we need to use the recaptcha system?

    When did we have to start going through the "recaptcha" step to log into mail? (I'd ask why, but I already know that - someone at Yahoo got bored and thought it would be fun to change things "just because we can"...) It's an email account....not like we're logging into the TSA database....

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Yahoo uses CAPTCHA verification to protect against spam or other unauthorized account access. By selecting the correct images, you verify you’re human and not a spam-sending computer.

    If you are having issues viewing or passing the captcha verification please follow the steps here: https://help.yahoo.com/kb/sln2662.html

  2. Deleting Mail

    I want the option to Delete ALL my mail. Which means, I want to EMPTY my Mailbox, it's too full. I hate that I can only delete a 100 at a time, it's too time consuming! Please respond quickly, thank you.

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    22 comments  ·  Other  ·  Admin →
  3. How do I get my vacation email to STOP?

    When I signed up, I was able to do a "vacation message". I thought I got rid of it LAST YEAR, but it's still giving people grief.

    HOW DO I GET RID OF THIS ANNOYING "VACATION" STOPPED?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there. To turn off vacation response, go to Settings-More Settings-Vacation response then toggle off it.

  4. Where did the option to see the headers go? I USED that!

    1. Where did the option to see the headers go? I USED the "headers" option to see where people were so I wouldn't get scammed. It worked, every time, and I turned several people in to the authorities. I do NOT like what Verizon has done with Yahoo!

    2. Where did my disposable email addresses go? I do not see them, and your "help" response was not helpful in the least!!

    3. By the way, your response to taking away online Yahoo Games, which was to keep up with the times and help people socialize MORE is exactly backward. It took away MILLIONS…

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    0 comments  ·  Other  ·  Admin →
  5. delete email after deleting from trash

    On my dashboard, it says I have 331 emails. It is a history of emails for the last 4+ years. I want to delete forever any and all emails and not have any email saved. Thanks

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there. Once you have deleted your emails from the Trash folder as well, they will remain on our servers for 7 more days (you can recover them in this time frame). After 7 days, you emails are deleted forever.

  6. where is my trash folder

    where is my trash folder

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    The Trash folder is located on the left side menu. You can delete emails by clicking on the Trash icon that appear on the right side of your emails (while you’re hovering over the list) or by selecting an email then click Delete.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    To view your photos, can you click on the Photos category from your Views (left side menu)?

  8. Homepage

    Homepage has to be Yahoo in order to use your email and that is wrong, I'll be leaving immediately!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can access Yahoo Mail directly by typing mail.yahoo.com in your browser or by going to yahoo.com then click on the envelope from the top right corner.

  9. When I save a draft email, the "new message" alert pops up.

    When I save a draft email, the "new message" alert pops up. It's a draft I've created, it's not a new incoming message. I have to check the inbox every time to see if it's a new message or a false alarm.

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    0 comments  ·  Other  ·  Admin →
  10. How do you expand the top to show more emails? I don't care when I got them I want them to show!

    How do you adjust for a larger show of emails received? I don't care what day I got them just want more than a couple to show. Tried the arrows to lower the bottom screen but it didn't work.

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    2 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Click on Settings on the right side of your email screen and under “Message Layout” select List. Also, if you scroll a bit more down on the settings you will see that you can select under Inbox Spacing the Small option. This will enable you to see more emails.

  11. Deleted emails on iphone keep coming back

    For some reason, when I delete emails from my iphone, they come back. I can never keep up with my inbox since I get inundated with new emails and recently deleted emails. I can't keep up. I am thinking of switching to gmail.

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    0 comments  ·  Other  ·  Admin →
  12. Please stop the mail popups!!

    I hate those email popups showing that I have email when I am on another site. They are aggravating as ****! I am about to change my email to a different server. I don't need to know constantly that I have email.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can turn off notification, go to mail.yahoo.com-Settings-More Settings-Notifications.

  13. Actually leave an option for people who don't have cellphones---the alternative to get around the demand to add a phone number is not there

    Yahoo put the alternative back on the "add your cellphone number," but it has disappeared again. Go back to Classic, please.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    In order to add a recovery method (phone number) you can go to mail.yahoo.com and sign in. After that, in the top right corner click on your name and on “Account Info”. Go to “Account Security” and sign in again. After that, click on phone numbers and you will be able to add another one.

  14. Allow the audio and video to play in Firefox

    Currently, when using FireFox, when I try to play a video with audio, no audio plays. If I switch to Microsoft Edge, I can't get the audio or video. Please correct these problems.

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    0 comments  ·  Other  ·  Admin →
  15. How about an actual Yahoo contact for help

    The only actual help (not a list of common problems and solutions) I can find for Yahoo email is to subscribe to a monthly PAID program. All other email sites have free help. Please get an actual HELP site with chat or speak with an ENGLISH speaking person.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com If you are unable to find a contact form it means that the option is not available in your area and you will need to use the articles for self-help.

  16. Assitance

    I need an copy of my deleted emails that I was accused of sending at work. The chat line is not helping me and I really need assistance.

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    0 comments  ·  Other  ·  Admin →
  17. cannot open or read any emails from my desktop

    Yahoo needs to fix this problem

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    0 comments  ·  Other  ·  Admin →
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    0 comments  ·  Other  ·  Admin →
  19. Does anyone from yahoo even read these suggestions/complaints???

    Does anyone from Yahoo even read what we say on this forum. ????

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns very seriously and answer your questions and comments with the most up-to-date information available to us.

  20. I'm getting tons of emails, mail delivery subsystem etc. I've sent no emails to cause this. Please fix already and find out why.

    Find out why and fix me getting tons of emails, inbox and spam called mail delivery subsystem, delivery status notification failure. I've sent no emails to generate this and it's obviously a sign Yahoo was breached...namely my account. Please find and fix this already!

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    0 comments  ·  Other  ·  Admin →
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