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941 results found
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I am not receiving emails. It's making me miss deadlines and keeping me from receiving important information. Please help.
I can send emails but when someone tries to send me an email either I get it a half a day later or not at all. If someone tries to respond to an email I sent them, an incorrect email address comes up in the "To:" address line and I don't receive those emails either. Please help!
If you’re not getting emails from a specific sender, it may be because they are sending to the wrong address or they are getting an error message when sending to you. If this is the case, you will need to have them reach out to our Postmaster department to try and get it fixed. You can also double-check your Mail settings and Spam folder to make sure everything looks good there.
Thank you!
Mail Support -
The program is deleting some of my emails that I am NOT personally deleting.
The program is deleting some of my emails that I am NOT personally deleting. If my mouse just passes over them they are gone. Usually I can go to trash and send them back to the Inbox but today, one I wanted to keep just vanished completely! PLEASE FIX YOUR PROGRAM!
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
Also, be sure to check your Filters to see if emails are set to go to the Trash: help.yahoo.com/kb/SLN15994.html
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Rubbish spam emails in inbox
Hi, I am receiving so many unwanted spam emails in my spam folder as well in my inbox. If it continues, I will have to delete my account.
If you’re getting Spam emails in the Spam folder, that’s expected behavior. However, any Spam emails in the Inbox should be marked as Spam. If you’re getting a lot there, you can create filters:
https://help.yahoo.com/kb/SLN15994.html
Thank you!
Mail Support -
CHANGE MY PASSWORD!!!! None of the help works. There is no option to change password in my email settings!
CHANGE MY PASSWORD!!!! None of the help works. There is no option to change password in my email settings! What kind of a **** email is this?!
For information on how to reset your password, please go here: https://help.yahoo.com/kb/SLN27051.html
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Stop message blocking with error 554
Yahoo email systems is still blocking emails sent from my gmail account with error 554. Error message is
"554 Message not allowed - [PH01] Email not accepted for policy reasons."
This includes sending email to yahoo.com, att.com, and provide.net. This has been happening for months, and it isn't just me, but has happened to many of my friends who use gmail.
Please refer to this article to fix this issue: https://help.yahoo.com/kb/SLN5067.html
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Last name incorrect after 8 years!
Yahoo! Mail needs to get their customer's last name correct. I got married 8 years ago, changed my name with them and it still sends out my emails as my maiden name. How hard is this to correct?
Hi.
This help page explains how to change your sending name:
https://help.yahoo.com/kb/sln28072.html?redirect=true
Thank you!
Mail Support -
Please Please Please stop making me change my password every 2 days
Please Please Please stop making me change my password every 2 days
If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. More info here: https://help.yahoo.com/kb/SLN2053.html
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Privacy controls
Privacy controls on new email (Oath)
So true! In the privacy controls, the unsubscribe option has no save button. So when you leave the page by x'ing out or use back key, it defaults to NO, CANCEL. What do you mean, we have a choice?! Totally rigged, aside from the tricky wording so people think the NO, CANCEL means no ads and cancel subscribe. What a bunch of corrupt manipulators!! Do you really think we are that stupid and need to be fleeced, exploited and box-canyoned at every turn?! How inspiring, such evil minds?! Why should we trust you to…We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist:
Go to our Privacy Policy: https://privacy.oath.com
Scroll down to the bottom and click “feedback form” -
Security - is there a way to inquire/validate, about insecure mail that asks you to upgrade
I get mail that tells me to upgrade, it comes with Yahoo Logos, looks legit. But in these security alert days. Is there a way to validate from Yahoo, if these are coming from Yahoo?
Here’s how to identify legitimate Yahoo websites, requests, and communications: https://help.yahoo.com/kb/SLN2070.html Please mark these emails as Spam.
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Allow us to login to our mail using a password
It's ridiculous that I have to go to another email service to get a passcode to login. The other option is to share my phone number which is something YOU don't need.
Allow us to login to yahoo mail without needing a passcode every time.If you need to get a code every time you log into your email, you most likely have Yahoo Account Key turned on. You can turn it off by following the information in this post:
https://help.yahoo.com/kb/account/fix-issues-yahoo-account-key-sln25921.html
Thank you!
Mail Support -
Two-step verification needs to be an option, not Mandatory.
Please let us CHOOSE if we want two step verification. Once we do a two step verification, that should be all we need to do while on that computer, EVER. Why make us do it EVERY TIME we want to check email?
You can turn off the Two-step verification from your account, here’s how: https://help.yahoo.com/kb/SLN5013.html
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disposable emails
My email ends in .co.uk. I used to be able to make my disposable emails end in .co.uk, now when I create them, they only have .com. I need .co.uk. Please help.
All email addresses are now created as .com You can find out more about domain extensions here: https://help.yahoo.com/kb/sln2153.html
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pop up
I keep getting a pop up that I am infected with a virus. This is the message. It only appears when I log into yahoo mail. This is a Yahoo issue. Absolutely ridiculous. I called Apple and checked my computer. I have no virus. Come on Yahoo. This is your responsibility. Take care of your website so these kinds of stupid, **** pop ups don't occur.
IMMEDIATE ACTION REQUIRED
We have detected a trojan virus (e.tre456wormosx) on your Mac.
Press OK to begin the repair process.
Test the site with another web browser like Firefox to see if the issue is specific to Chrome. Might be a good idea to scan the computer for any malware/spyware as well.
help.yahoo.com/kb/SLN3257.html
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remove Russian language ads
Seeing I am based in Ukraine, there are a lot of Russian ad pop-ups (on the side). The state language is Ukrainian, so if they need to be there at all, please make it English or Ukrainian.
Please make sure that your location is accurate: https://help.yahoo.com/kb/SLN16027.html
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I don't want to keep having to sign in. 'Keep me signed in' facility would be great.
It is implicit in my feedback.
There’s a “Keep me signed in” checkbox when you log in, just below the password field. If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
This email account has been paid for since 2015 and was supposed to be AD FREE, but we were receiving ads constantly. I need this escalated.
Yahoo has been receiving payments for this account to be ad free but has not delivered ad free emial until TODAY. I wish to speak with someone with authority to discuss the financial implications. Thanks.
Still seeing ads in your web browser or Mail app with a Yahoo Mail Pro subscription? Please refer to this article: https://help.yahoo.com/kb/SLN15803.html
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Got SPAM report it here : ERROR
You need to keep YOUR errors from the SPAM reporting Page.
https://io.help.yahoo.com/contact/index?page=contactform&locale=en_US&token=Zh%2FBBVqXzLHlIbokbUqVWTUbuuQeXGkGnZzhKR2JQ4O6mMQdy9JSWbqmc1Y5kXhCeXLwJo7sVvKkSSHavKjUSjaWsymJGIR64uamyZYQRLfGKZoOBI%2BYlCybw2Vep1AaMAQ1UUxViSe862EeduWWf%2FTJJ0%2FM7zJP&selectedChannel=email-iconWhen I tried to report a Yahoo account that sent SPAM and used a Google reply address. my response was:
Sorry, there was an error on our end. Please try again later.Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html If the issue persists, try again later.
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desktop yahoo mail notification not appearing
desktop notification yahoo mail is on, but does not appear on desktop
In order to solve the issue, please visit our help article: https://help.yahoo.com/kb/sln26611.html
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Here’s how to remove or block ads in Yahoo Mail: help.yahoo.com/kb/SLN15803.html
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why have I been sent an email saying I have to update my email address by 30th June or I shall be no longer be able to log in to my account?
why have I been sent an email saying I have to update my email address by 30th June or I shall be no longer be able to log in to my account? Is this spam or do I have to do it?
That email is most likely a scam, please mark it as spam. Here’s how to identify legitimate Yahoo websites, requests, and communications: https://help.yahoo.com/kb/SLN2070.html
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