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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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967 results found

  1. Need a way to export a large number of emails. It is too time consuming otherwise:(

    Really need an option to export emails so they can be saved to a hard drive. Painful otherwise when you need hundreds of emails...

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    0 comments  ·  Other  ·  Admin →
  2. Allow reply to all, when responding to and e-mail. Old/improved format allowed this.

    Allow reply to all, when responding to and e-mail. Old/improved format allowed this.

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    0 comments  ·  Other  ·  Admin →
  3. New email issue when replying all

    You closed this feedback but it is still an issue.

    New email issue when replying all to an email:

    If I hit reply and then realize, after I have typed the email, that I want to reply to all.....there is no reply all to click on like in our old classic email.

    Also, still have the issue with this:
    When I click on the small reply arrow, this area is where my mouse stays when I start typing the body of the email....but while the mouse is sitting where I left it when I click on the reply button, it…

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    The reply all button is next to the reply button. If you hit reply and decide to reply to everyone simply click on the reply all option (double arrows pointing to the left) If you are still having issues follow the troubleshooting steps from this help article: https://help.yahoo.com/kb/SLN3223.html

  4. changed my name but still shows old name

    I've been trying to change my Last Name to the real one for years, but even when I change it from the settings it still shows the old one, which is wrong and kind of a joke I did back in school days. Now I use this email sometimes for work and it's embarassing to show my last name like this to others! Note that I've tried "https://help.yahoo.com/kb/sln28072.html", changed it to what I want to be shown, emailed someone and it still showed him my old name!

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Make sure you changed your sending name on all your Yahoo accounts, you can check this by going to Settings-More Settings-Mailboxes, then click on the account and then ‘’Your name’’.

  5. EMAIL

    PLEASE FIX,, i have to type in my email everytime i go into my yahoo email ,, fix it please so i don't have to type in my email everytime

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    0 comments  ·  Other  ·  Admin →
  6. SPAM

    I have selected the same emails in my Spam folder dozens of times and clicked the 'Not Spam' button. It moves the emails back into the inbox where the belong but, a few minutes later, they go right back into my Spam folder. Please fix the 'Not Spam' functionality. So many of my necessary emails end up in Spam and I cannot correct it. Instead, I have to comb through hundreds of junk emails to find any new needed emails. I probably miss some of them because they are buried in the junk.

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    6 comments  ·  Other  ·  Admin →
  7. This Forum Blocks Posts from My Paid Yahoo Small Business Account!

    If I try to post here from my paid Yahoo Small Business Account I get this error message:
    "You must be over 13 years of age to use this Yahoo service"

    There is no way to tell the system my age in the new Yahoo Small Business Account!

    Are you aware of this absurd bug?

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    0 comments  ·  Other  ·  Admin →
  8. I keep getting security alerts

    I keep getting security alerts that I am signing in on an unknown computer and it makes me get a code. I don´t want that. I only have two computers that I use all...the...time. Why does it not recognize my computers and stop asking me to get a code!!!!

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    0 comments  ·  Other  ·  Admin →
  9. OPTION TO CREATE NEW FOLDERS LIKE ON OLD FORMAT

    I LIKE THE NEW FORMAT, BUT I WANT MY OPTION BACK TO CREATE NEW FOLDERS..

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    0 comments  ·  Other  ·  Admin →
  10. Ctrl + F5

    It would be nice to be able to use the Ctrl + F5 to refresh the web page to the Inbox, like it was previously. Thank you.

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    0 comments  ·  Other  ·  Admin →
  11. SMART VIEWS

    WHEN YOU DELETED SMART VIEWS YOU RUINED THE ONLY THING
    THAT MADE YAHOO DESIRABLE YOU NEED TO RESTORE IT

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    First please try clearing your cookies cache and history, also you can try using a different browser.

    After that, you should be able to see the “Views” section just under “Inbox”, “Unread”, or “Trash” folders. Just click on Show and you will be able to see your photos or documents.

    If you are still encountering issues , reach out to us on Twitter or @YahooCare so we can further investigate this.

  12. Search doesn't show what folder the results are from

    Repose from Yahoo not true just shows Yahoo/undefined. How is that the name of the folder?????????

    This is horrible set up.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Try clearing the browser cache and cookies. If the problem is still there, please use a different browser.

  13. Why am I suddenly getting (undesired) emails from Yahoo articles I've read?

    How do I stop getting emails from Yahoo about articles I've read on Yahoo forums?

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    1 comment  ·  Other  ·  Admin →
  14. why won't yahoo mail memorize my login?

    Why won't Yahoo Mail memorize my login (i.e., email address)? It used to, and my password was memorized, too, so logging into Mail was easy. Now, I have to type my email address every time. My password is still memorized, so why isn't my email address/login memorized?

    In addition, I don't have a cellphone, so your repeated attempts for me to give you a cellphone number "to secure my account" can't ever be completed. Why doesn't your code acknowledge that there are still a few people who don't have cellphones?

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    0 comments  ·  Other  ·  Admin →
  15. yahoo is bullying its users

    When I enter my address and Yahoo is insisting that I give them my phone number I call that bullying. I don't want to give them my phone number. I have just tried to get in and there was no cancel button. Bully, Bully Bully. I came out and went it again and it was okay.

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    We apologize for the inconvenience, but Yahoo is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact customer support.

  16. have to login again and again, everytime i tyr to open my yahoo mail. Option my of stay signed in is not working

    have to login again and again, everytime i tyr to open my yahoo mail. Option my of stay signed in is not working

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    1 comment  ·  Other  ·  Admin →
  17. I want the old mail THIS SUCKS how do I get it back. Directions posted are a big lie there isn't "switch to old mail" choice

    THIS SUCKS IT IS NOT AN IMPROVEMENT..........................I want the old mail back this is BEYOND BAD............ there is no way to search my own emails

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    7 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    This help page explains how to switch back:

    https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true

    The switchback option should be available to all users. If you cannot see the switchback option, this may be an issue with your resolution. Please try lowering your browser’s resolution or scrolling to the extreme right of your screen. The switchback option is available by clicking on the gear icon. From here you can see the settings menu and the link “Switch back to classic” is available at the bottom on this pane, directly under “More Settings”.

    Thank you!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you’d like to register a new Yahoo account, go to mail.yahoo.com and click ‘’Sign up’’. if you need additional help, reach out to us on Twitter at @YahooCare.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Can you try accessing your account from a different browser and tell us if the same issue happens?

  20. Not Receiving E-mail

    When sending emails to user@yahoo.com from my domain emails are not being received and no errors also after 4 days can someone tell me who can i speak to as can't find any help contact

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    When emails aren’t received, there’s a few things to check:

    - Make sure the sender isn’t getting an error
    - Check your settings to see if senders may be getting blocked or filtered
    - Check your Spam folder and mark legitimate emails as Not Spam if needed

    Keep in mind that sometimes when emails go missing it’s because of another program or app the account is being accessed from. https://help.yahoo.com/kb/new-mail-for-desktop/emails-arent-received-mail-sln28074.html?impressions=true

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