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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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936 results found

  1. Yahoo's "Give Feedback" & "Unsported browser is blocking the bottom left side of my menu

    Please reposition "Give Feedback" and "Unsupported Browser" messages need to be moved to avoid blocking the lower left part of the screen, blocking files

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    Your feedback is key to helping us improve this new version of Mail. To that end, we have pinned the feedback card permanently to the bottom left corner of the window in order to get opinions from the widest possible audience. However we certainly do aim to remove it in the coming months.

    Please note that the feedback and browser card should not prevent you from accessing any of your folders. If any of your folders are covered by the card, you can scroll down on the left column (hover over your folder list and scroll).

    Thank you!
    Mail Support

  2. get rid of the advertising on the right hand side of the screen (as viewed). i am seeking an alternate and will change.

    get rid of the advertising on the right hand side of the screen (as viewed). i am seeking an alternate and will change.

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    0 comments  ·  Other  ·  Admin →
  3. We're glad you're here

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  4. Setting of email notification time code

    I'm in the central time zone... Right now it's 2:39pm and my email notification time is current stated as 7.39pm. Any idea on how to reset the server time code so people are getting the right time coded messages?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  5. Have not been getting google emails in the connected mail box for several days

    I have not been recieving new emails for several days in my connected gmail inbox. If I try signing into that account again it doesn't change anything.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you still find that the issue is happening, please reach out to our team via twitter @YahooCare

    Thank you!
    Mail Support

  6. People views

    I desperately need a view that only lets me see emails from my contacts. I am overwhelmed with shopping and political emails - I need the OPPOSITE of the coupons/shopping view! I keep missing emails from people I know. Thanks.

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    0 comments  ·  Other  ·  Admin →
  7. My phone number does not have text ability, and this is the only place I can let you know that giving you my number won't be useful.

    Always asking for my number; giving my number won't do you or me any good since I don't receive text.

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  8. Tried following your instructions to switch back to classic mail, as another respondant said: your instruction do NOT work.

    Drop this new email version. It is sluggish, cumbersome, and many of the features from the Classic Mail don't work with the new email. A,so: under Settings there is no category to return to Classic Mail. Very disappointed in your lack of testing of the new email and for your poor customer service.

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    22 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    This help page explains how to switch back:

    help.yahoo.com/kb/switch-back-previous-vers..

    Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

    Thank you!
    Mail Support

  9. I just recovered an old account successfully, but I cant get into mail or recieve mail, I am told the account dosent exsist. HELP!!!

    I just recovered an old account successfully, but I cant get into mail or recieve mail, I am told the account dosent exsist. HELP!!!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  10. Problem in sign in with sms code using code 0

    Hello
    I have a problem using sms code.
    Every day when I sign in to my yahoo account, I request sign in code using sms. At first time I receive code 0 from a number phone including +30 or +33 Pre-Number.
    I think your website is hacked or it has problem.
    I'm looking for hearing back from you.
    Best Regards,
    M.Adelnia

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  11. I want to know why emails (from trusted contacts) are showing on my Macbook (2018) but not appearing in my inbox on my phone (Yahoo mail app

    I want to know why emails (from trusted contacts) are showing in the inbox on my Macbook (2018) but not appearing in my inbox on my phone (Yahoo mail app on iPhone 6s). I am missing several important emails and this is totally unacceptable even for Yahoo.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  12. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  13. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  14. emails on desktop

    I can not get emails on the desktop but they show on my app on my phone. HOW can I fix this...I can not work without current emails. 1 of my emails work fine but the other won't

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  15. Hi Where is the support and help link or menu on the email??? someone is using my email to ti order online!!!! please help!

    Hi Where is the support and help link or menu on the email??? someone is using my email to ti order online!!!! please help!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  16. Hello. Kindly allow the ability to sync work based emails into Yahoo inbox just like its possible with Gmail etc.

    Hello. Kindly allow the ability to sync work based emails into Yahoo inbox just like its possible with Gmail etc.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  17. I want to switch back to old mail, new mail is too big of a headache!!

    Switch back to old mail new mail is very aggravating!!

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    1 comment  ·  Other  ·  Admin →
  18. archive does not work

    archive does not work. Whether I have 10,000 or 100,000 or 250,000 emails and I want to archive them - archive should work.

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    2 comments  ·  Other  ·  Admin →
  19. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  20. login

    I am having to login every time I switch on my PC, even though I check the "keep me signed in" box. Will switch to gmail if you can't sort this problem.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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