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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
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447 results found

  1. Spam Filter is not respecting white list (Contacts & Mail Filters)

    Spam Filter Errors:
    1. The emails coming from any of my contacts MUST come to my Inbox. Even if Yahoo Spam filter patronizingly thinks otherwise.
    2. The Filter I apply to route mails to folders should come higher in priority to the Yahoo Spam Filter.

    I have stuck with Yahoo all these years because I find "Folders" and "Filters" very neat features to organize the mails.

    But I am finding it really tedious to do a 100% check of Spam folder everyday. Which by the way defeats the very purpose of the Spam filter. I find about 0.5% of my…

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    It's best to mark these emails as Not Spam to keep them from going into the Spam folder in the future, as the algorithm improves. If this issue persists, reach out to us through our Help pages:

    https://help.yahoo.com   

    Thank you! 

  2. mail server is down

    The mail servers are down and not working. Please check the smtp server on browser yahoo mail.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you're commenting on? Thank you so much, and have a great day!

  3. When I try to attach file from Google Drive, it shows old files from wrong Google Drive account and no way to correct it. Typical Yahoo.

    When I try to attach file from Google Drive, it shows old files from wrong Google Drive account and no way to correct it. Typical Yahoo.

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    1 comment  ·  Errors  ·  Admin →
  4. iOS and iPadOS app not working

    My YahooMail app on both iPad Pro and iPhone 12 stays on the purple loading screen and doesn’t go to my mailbox. It hangs.
    I tried uninstalling the app, and reinstalling it and changed between wifi and mobile data, and nothing changed. I get notifications on my devices, but can’t access my inbox or the message as the app gets stuck on the purple loading screen.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, 

    Please go to your device's Settings -> Tap on Yahoo Mail -> Reset all accounts. Please let us know if the issue persists. 

  5. Incorrect Account Key

    I'm been unable to sign in using the account key recently, i type in the Account Key but it says "Incorrect Account Key" i create a new one and get the same issue this has been happening more and more often over the last few weeks. So i have to resort to getting a code sent via text

    Can someone rectify this please?

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    Responded  ·  0 comments  ·  Errors  ·  Admin →
  6. Is my yahoo account being closed?

    Is this a spam or legit email from <**********@yahoo.com>
    yahoomail ... Dear User,
    Our record shows that your Mailbox is Outdated which has caused some incoming mails to be placed on pending.
    Click here to login your Mailbox in order to be able to receive new mails.

    We apologize for any inconvenience this might cause.

    Best Regards,

    The Yahoo Mail team.

    Dear User,

    Our record shows that your Mailbox is Outdated which has caused some incoming mails to be placed on pending.

    Click here to login your Mailbox in order to be able to receive new mails.

    We apologize for…

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    0 comments  ·  Errors  ·  Admin →
  7. log in is not working....I have to resort to a text message code

    log in is not working....I have to resort to a text message code

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    0 comments  ·  Errors  ·  Admin →
  8. search not working

    Search not working on email . Asks me to try again. I haveve had this problem for about a month now. Its fine on my android phone

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? 

    In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  9. 👙🍆Hot wife💋rides 👅a 15-inch 🍌 African beast🔞💋❤️Husband Offers His Wife To African Tribesmen To Find Elongation Secret❤️❤️

    I have tried to block these **** emails for months. I don't want a 15 in African *****. Comes to my inbox everyday. Excuse the pun

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    0 comments  ·  Errors  ·  Admin →
  10. *********@yahoo.**

    ΔΕΝ ΕΡΧΟΝΤΑΙ ΟΛΑ ΤΑ MAIL ΠΟΥ ΜΟΥ ΣΤΕΛΝΟΥΝ ΔΕΝ ΞΕΡΩ ΤΙ ΝΑ ΚΑΝΩ?

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    0 comments  ·  Errors  ·  Admin →
  11. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →
  12. link to setup "AD FREE" Yahoo not working

    link to setup "AD FREE" Yahoo not working

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?  

    In case you do not have a social media account, please contact us at help.yahoo.com Thank you!

  13. fix spelling in password generation page:

    fix spelling in password generation page:

    Generate an app password
    Some apps require a seperate, one-time password to sign in. Generate and manage them here.

    Enter your app's name

    App name

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    0 comments  ·  Errors  ·  Admin →
  14. STOP MAKING ME RE-SIGN IN OVER AND OVER!

    WHY DO I KEEP GETTING THIS MESSAGE?
    "First time signing in with this device?
    We haven't seen you sign in from this device before. Choose a method below to verify that this is your account."
    I HAVE BEEN SIGNING IN EVERY WEEKDAY SINCE 1996.
    HOW CAN YOU SAY THAT YOU HAVEN'T SEEN ME SIGN IN FROM THIS DEVICE BEFORE WHEN IVE BEEN SIGNING IN FROM THIS DEVICE FOR 26 YEARS!!
    WHY DO I HAVE TO VERIFY THAT IT'S ME, AND WHY DOES NO ONE EVER CONTACT ME ABOUT THIS?
    WHAT'S WRONG WITH YOU PEOPLE?!!!!!
    MARK

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    0 comments  ·  Errors  ·  Admin →
  15. I'm unable to send email to protonmail address

    Unable to send to protonmail, am I using an old version of Yahoo?

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    0 comments  ·  Errors  ·  Admin →
  16. why can't i receive the confirmation code from facebook. I have to recover my facebook account.

    why can't i receive the confirmation code from facebook. I have to recover my facebook account.

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    1 comment  ·  Errors  ·  Admin →
  17. Stop asking me to change my password several times a day!

    Stop asking me to change my password several times a day!

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following:

    https://help.yahoo.com/kb/yahoo-password-sln2053.html

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    1 comment  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there! Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

    Hope this helps!

  19. Getting a error that "This mailbox is not syncing with Yahoo and needs permission to resume. This can happen because a security setting or

    Getting a error that "This mailbox is not syncing with Yahoo and needs permission to resume. This can happen because a security setting or password has changed." The password for the primary account and sub account are accurate. the Primary account is fine and receiving email. Email for subaccount has not been updated since June and not getting any help from Yahoo or AT&T. What are the steps to correct this issue

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Due to contractual agreements and the nature of your issue, you’ll need to contact AT&T for a resolution. When contacting AT&T support, it is very important that you provide your full AT&T email address so that they are able to successfully locate your account in their system. Here’s how to contact them: https://help.yahoo.com/kb/account/sln25426.html

  20. Bug with „Filter message” function.

    So, I would like to report a bug. Your „Filter messages” function, does not work as intended. I changed the name of the folder, redirected my emails to the respective folder but the emails keep going into inbox.

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